Previous Patch not applied properly, hence contact support team

Previous Patch not applied properly, hence contact support team

I cant seem to get our services to start, I even re-installed the app but it seeems like its stuck some where.

[10:25:30:366]|[03-16-2023]|[com.adventnet.mfw.ServerFailureException]|[INFO]|[19]: Error Code : 10005|
[10:25:30:366]|[03-16-2023]|[com.adventnet.mfw.ServerFailureException]|[INFO]|[19]: Localized Error Msg : Previous Patch not applied properly, hence contact support team|
[10:25:30:366]|[03-16-2023]|[com.adventnet.mfw.ServerFailureException]|[INFO]|[19]: Error Msg : Previous Patch not applied properly, hence contact support team|
When looking in there is no patch to remove, also the patch folder is not present. ITs like its stuck in the DB somewhere.

We tried to email support, but we haven't received any response.

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