Access Control Broken

Access Control Broken

I have been struggling to reconfigure our PMP software for users that belong to groups and assign access control to these groups, but nothing ever saves.  How do I save the settings in this product? It shouldn't be this difficult when I click "Save & Activate" under access control.

Support only has given me the link to how to configure the server then closes out the ticket. Any assistance would be useful.
                New to ADManager Plus?

                  New to ADSelfService Plus?