Not showing TX bandwidth
One of our switches is not registering any TX bandwidth at the moment. It has 12Mb/s of RX bandwidth. MRTG is able to poll and get both RX and TX. I have rediscovered it and updated it manualy. Any Ideas?
Multiple Customers WANs
I want to be able to monitor multiple customers with different internet addresses from 1 location... but, some of these customers have from 10 - 30 devices each. I The problem is I put in a wan ip address as the device I want to monitor... then it seems to stop right there. I am guessing that OpManager has limitations where it can not go into a NAT`ed network. example: I am in City A trying to monitor City B so I Add Device 4.18.4.21 | Router WAN IP = 4.18.4.21 Lan IP = 192.168.100.1 | Server A =
Licensing?
Question on Licensing --- On the license agreement, the opmanager software can not be used for I.T. Monitoring providers as a service. Is there a special deal for this exclusion? Our company provides I.T. outsourcing services remotely. We maintain data small soho clients that can't afford full time people. We use monitors remotely manage and altert problems with the servers we maintain. We already use a competitor's monitoring system and would like to supplement additional functionality for our customers.
ManageEninge Failure on XP SP2
I have recently changed our Opmanager Win2k Pro box for a Dell PE650 running XP-Pro. The database migration was an easy enough task. Following this swap over (about a week later) The Manageengine has showed signs of failing. Now i get all manner of errors : Eventlog shows : The ManageEngine OpManager service terminated unexpectedly. It has done this 2 time(s). The web client shows : The port opmanager needs to use is being used by another application. Clear this port and restart ManageEngine. (or
port information
What is the recommended port for running OPManager service.
Strange/incorrect graph
Why is RX traffic only polled between 1:30 and 8:00 (see attached picture)? I haven't set up any particular intervals/dependencies and the network is up between the opmanager machine and the monitored router as according to the MRTG graph (after the red midnight line). I am running OpManager 5504, but it also happened with 5503. I am a Licensed user. Thanks. Oivind
URL monitoring notification
Is there any plans in a future release to allow you to set up notification profiles to URL monitors?
quad processors
Does opmanager support dual or quad processor monitoring?
Saving Monitor graphs
I am monitoring port traffic on several switches. When I click on the monitor (like Tx Traffic) I get a set of graphs for all of the ports. How can I save this set of graphs (in a pdf or similar file). Alternatively, How can I get the custom reports to show me statistics for all of the ports on a switch (vs one port per report) Thanks
No graph with Custom monitor
Hi, With Net-snmp for Unix/Linux, you can define some key in snmp to have your own informations through the private mib of net-snmp OID tree : .1.3.6.1.4.1.2021.xxxxxxxxxxxxxxxxx I define a custom monitor with Opmanager OID : .1.3.6.1.4.1.2021.8.1.101.18 MonitorName : testsnmp Display Name : Test SNMP Polling : 5 Units : test After minutes, hours, days, It's not possible to have a graph. With 'snmpwalk' I receive well the value but not through Opmanager What's is wrong?? I've done a 'grep' through
Manual "Rediscover Now" needed after device type a
Hi, After adding a custum device type the already discoverd devices which are of the new type are not automatically updated. In fact I need to view every single device which is of the new type and "rediscover" them to force an update. Is this by design or is there a better way. The rediscover interval doesn't bring a solution either, it has passed several times. Tiny
Business view
Sometimes when I attempt to add devices to a Business View they will not appear on the Business View. In the other views the device works fine. What can be the problem that I can see them in all the views except the business view?? I've tried to remove and add the device but that doesn't work to.
Quary about OPManager:Moniotoring tool
I want to know whether OPManager will work with workgroup computers. We have around 100 PCs are in workgroup and I want to check the status of individual system and check the status of switch, can it be possible with OPManager. Thanks.
Associate WMI to Windows Servers/Desktops
Hey everyone, I have a question about monitoring Window servers using WMI. I am currently running OpManager on a Linux box, and I cannot get and resource information CPU, Memory, etc. for any of my Windows devices. I have associated a username/password to my servers, but still nothing. Does anyone have any suggestions? TIA
Server with "virtual name" creation/discovery prob
I emailed Kevin the details of the issue today, but am guessing today may be his day off. anyone else I can address this to? In Summary - Disovered Device by HOSTNAME (DNS forward and reverse PTR for this name, also forward and reverse PTR for it's virtual name, NSLOOKUP returns the virtual name consistently) - I can't monitor via SNMP or WMI, and in fact the blue star symbol is not showing to indicate SNMP is communicating, but I can confirm via packet sniffer etc., that snmp traffic is going back
URL Monitoring
Another quick question for everyone. I have setup some a URL monitor, and have it pointed to www.yahoo.com for testing. I have noticed that the monitor generally report 300+ ms times, but when I ping www.yahoo.com, the return time is more like 30ms. I am missing something obvious here?? TIA
OpManager stops after sometime and does nothing
Few of OpManager customers have reported that OpManager stops after sometime and does nothing ie user will be able to login to the client but no status polling or data collection will be happenning. We were trying hard to reproduce this issue for the past one week but with less success. But now we were able to reproduce the issue with a database from customer's installation and we are analyzing the root cause of this issue. Once we fix the issue, we will be releasing a patch to resolve them. Kindly
IP tracking, server 2 switch tracking and APC tracking.
Does Service Desk Plus or Opmanager have something to track IP usage? IE server1 has IP 216.158.22.2, 216.157.145.2- 216.157.145.20 IE server2 has IP 216.158.22.3, 216.157.145.21- 216.157.145.40 ect ect. Also another thing that could be helpful is to be able to assign a server to a swtich port on the switchs in our racks. Last but not least is APC tracking, a LOT of people use the APC reboot power switchs. It would be nice to include APC manager in opmanager and be able to assign a server to a port
negative percentage?
I am getting negative percentages on 1 server. Any ideas? I attached 2 screenshots Thanks, James
Infrastructure View
Is there anyway to change or add to the infrastructure views? We are a telecom company and would like to add a group called Muxes. Is it possible to change Firewalls to Muxes as an example? Thanks, Will
How do I start Monitoring
I just finish installing the trial version, how can i start using it to monitor my server
No data retrieved for interface utilisation
I'm running an eval version of OM, when monitoring a Cisco PIX 525 I sometimes loose the interface util during the day. The CPU util is reported correctly throughout the period. Strangly I loose the RX for the outside int and the TX for the inside! The grpahs tie up with the counters so it just looks as if OM isn't retrieving the interface data completely. I know the values are not zero. I've also attached the CPU graph so you can see there isn't a general SNMP problem. Here is the RX data (TX at
E2005 Data unavailable partial implementation of BRIDGE MIB
Hi, Im getting this error message when using portmapper with a catalyst 4006 switch. Bridge mib should be implementated correctly. Why am i getting this message? Any solution? Thanks a lot
questions regarding Opmanager, Vendor MIB before buy it
Hi, We are busy to test OpManager and we found a very good product. But, there is all the time a "but" :-), maybe my knowledge is not good, we have some questions regarding our product. - MIB SNMP You have some vendor-specific mibs. Nice but how can we integrate this kind of mib for other products?? ( Like Veritas Backup Exec, for example ?? ) - Trap SNMP Same question. We have some Cisco routers which are well discovered but some trap isn't recognize. Just basic TRAP. How can we integrate this easily
Windows service monitoring
I have figured out how to setup monitoring for a custom Windows service through the admin tab. I have been unable to connect monitoring this service to a specific device. I have tried devices both as both a server or desktop
WMI - CPU Utilization Graphs shows much higher than actual
Have a problem on a couple 2000 Exchange servers, with the reported CPU utilization being reported *much* higher than actual. - The graphs are displaying each of the 4, CPU's polling at 98% utilization. - The web interface snapshot is showing a current (and constant) dial display of 98% CPU utilization. - The java interface snapshot shows a correct 1% utilization on the snapshot, but the associated graphs, display an ongoing utilization of 98% for each CPU. - Watching Performance monitor on the server
Backup
Hi, want to install opmanager on a other computer. How can I keep my configuration, graphs, reports, etc. so I can use these files in the new installed opmanager??
How do I Add a Telnet Option
I would like to add a telnet option to the Actions menu on the snapshot page of a device. How can I add the telnet option? Thanks
map to business view
Hi, Where dowload a new background image for my business view. Thanks Bruno Seafrance
Managed Firewall Device Cannot be added to a business view
We have 3 managed firewall devices, which we can access in the OpManager Firewalls category. We cannot however add any of these devices to a business view, unless we change them from Firewall to Switch/Router category. We've done this in order to add them to a business view, but as soon as we change them back to a firewall category, they disapear from any applied Business Views. Is this a bug? It would be appropriate for our application here to see these firewall devices in their proper business
How to send parameter with notification
How to send parameter with notification ? In notifications does this product can send parameter such as HOSTNAME CPU percent usage ,IP Address , Service Name and How to do this ??
How do I change Icons for Predefined/Standard Device Images
I have too many router icons to fit into my business-view If I were able to use smaller icons, I believe they would all fit. I have created smaller versions of the PNG files I need, and can use them with new devices I add, but I cannot find any place to change the icon associated with any given OID.
Device not responding
I monitor numerous remote routers across the entire spectrum on bandwidths. All of my routers which are connected via a 56k or 64k connection are reporting "DOWN" or "NOT RESPONDING" many times a day. However, they are not actually down, I believe OPManager just thinks they are because they take too long to respond. Is OpManager just doing a PING? If so, can I somehow increase the response time allowed?
How do I?
I'm evaluating OpManager for a possible purchase. We have downloaded and installed the 30day professional version. As I'm setting up my networks I have a few questions that I have not seen answered in the manual. 1. I have DLink switches and they are not automatically being seen by OpManager. The whole create your own device section is a bit fuzzy to me. Any suggestions on how I can add these to the system? 2. I have enabled SNMP on my Windows 2003 server. I have ran rediscover many times and it
after adding a business view they are gone from router view
Routers that have been setup properly and viewed in the infrastructure router view I created a Business view and added those routers to it. Now the infrastructure router view stats I have 31 routers but it only shows 12 I can search to the IP and through the business view and get to the device and it is still in the router grouping. HELP!!
Server Availability
One of my server is shown as unavailable, but it isn't so! Device Response Time = 0ms CPU Utilization 1 % Memory Utilization 43 % ...
SMS notifier
Hi I want to have a SMS notifier for Opmanger. Does someone know where I can find information about this???
Event Logs
Hi, I want to monitor event logs on my windows 2003 small business server (where opmanger is also installed) but when I have a few options clicked and I want to test it I don't get a alarm of that option. I'm sure that my domain name, login name and password are good. What can be the problem???
Server 2003 Discovery
I was running the auto discovery and none of my MS Server 2003 machines were discovered as a server. They were placed int he desktops grouping. Is there some configuration I need to enable on the server to allow the autodiscovery to work correctly? Thanks
user and password
Dear folks, I just have downloaded the OpManager and run it on my PC ... I do not know the user/password to login the Web interface ? What is the default userID/password ? Thanks Tin
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