New Feature
It would be nice to if the subnets were standardized throughout the application. For instance IP Address Manager knows what subnets are on my network but I have to add each one individually for Network Scan.
MSP Ed: Remove Tab from Interface
Is it possible to remove a tab from the interface the customer sees? I'm attempting to brand the interface and do not want our customers seeing the Support Tab TIA -Alex
Seious issue with hot fix 6013
Hi I have a serious problem here after applying the patch 6013 the opmanager did not start again , I tried to uninstall the patch but the problem still , when I tried to start the server using the batch file in bin directory it gives me (Invalid License file) so how can I solve this problem regards
Detailed report of availability
Hello, I saw in an old post (2004 oct 13), that the detailed report of availability of each device contained a list of period where the device was up and down. But with the version we are testing, the detailed report only contained a percentage of those period. Is it possible to get, this list of period with the actual version, or will it be reimplemented in future release. Our build version : 6013. Thank You.
Binding Opmanager to one IP
I have a new multi-homed server running IIS, Kerio Mailserver and hopefully OpManager, I have 3 Public ips, with IIS bound to one, Kerio to another, but I cant fet OpManager to bind to one ip address. I have tried changing apache's config to "Listen x.x.x.x:80" but i get HTTP 400 errors. Ideas?
Binding Opmanager to one IP
I am installing a new server that will be running multiple web services on multiple ip addresses, IIS will be on one ip, Opmanager another, and our web interface for mail on another. I have tried changing the apache config to bind it to a single ip address, but I get HTTP 400 - Bad Request errors. What else do I need to change? Thanks Trevor traty@redcloudinc.com
Can you add a device that is not reachable via ping or SNMP?
Hi all, I am trying to monitor systems that we have installed at customer locations. These systems are reachable only via SSH. I see that OpManager cang et CPU, memory, disk etc via SSH. However when I try and add a new deivce to be monitored it says the device cannot be added. Thei support says that because it is not reachable via ICMP ping or SNMP you cannot add the device. Any other ideas? I have been able to add devices by using an internal IP that can be pinged then changing hte IP afterwards
Display Name from Switch?
I have many Cisco 3548 switches that I am adding to OPManager and they monitor just fine. My question is, when the are discovered the display name and the Description of the port are the same, even though I have custom descriptions on the switch itself. ie: both are Fastethernet0/1 What I would like is for OPManager to pull the description from the switches (ie: MyMailServer) and use that as the Display Name. Is there a way to accomplish this so that it will do it on a consistent basis (ie: if I
Unable to clear / delete event
I have set up application events to display in OpManager.Everything is displaying fine but I am unable to clear or delete an event. I have cleared all other events that have come in. The event is COM+ related and is passed in the URL when I attempt to clear but nothing happens the page loads blank and the event does not clear / delete. here is the string being passed : http://localhost/fault/AlarmActions.do?methodCall=alarmProperties&operation=Clear&entity=ersfilenetweb01_COM+ any ideas ? Thanks
Availibility Report Explanations
Hi all, I'm testing OpManager and it seems to be a satisfying product. But in the availability reports section most of our customers want to see en explanation near the outage specifying whether the outage is provider or not provider responsible. Is there such a functionality in Opman? I couldn't find yet Thanks for your comments.
MSP OPManager Probe Bandwith usage
I tried using the search but couldn't find the answer to the one and only question I have (at the moment that is): Is the probe on a remote site permanently in connection with the central server, or is there a general polling interval, and if it's connected what is the approx. bandwith usage for the sent data?
Logging stopped over weekend
We are running OpManager and trying to figure out a problem. So when we were looking at the history of the device, it stops collecting data for Jan 21 for some reason: Jan-22-07 0:24 1.0 Jan-22-07 0:09 1.0 Jan-20-07 23:54 2.0 Jan-20-07 23:39 1.0 Didn't see any blackout dates or settings, what did I miss? Thanks for help.
Delete all Alerts
I am evaluating and I would like to know if there is a way to mass delete alerts. We often have "rogue" devices on the network, and I would like to be notified. I would like to be able to delete them quickly though. Right now we left it up and running over the Christmas break and the IP address management tool move a ton of ports from transient to avail. So now I have over 30000 alerts. It will take a while to delete those 100 at a time.
Able to associate devices and services to a profile ?
Hello, I have been tasked to look for a solution that can monitor the above mentioned situation. Let me further elaborate: I will like to create a profile named DHCP (eg. : DHCP services) with all the relevant associations tagged to this profile . Such association will typically include the NIC on the server, the port on the switch that the server is connected to, the DHCP service running on the server. In the event that DHCP is not available, the alarm will be raised and upon looking at the details,
Manage VOIP Devices
Does OpManager 6.0 support VOIP Devices? How do I add that as a category for the infrastructure view?
still unable to monitor pix 515 interfaces
I demo'd this software a year ago and stopped using it because I was unable to get it to consistently monitor my pix interfaces. My company decided to go with AppManager so I grudgingly decided to give this software another try. I added my network devices and once again, unable to monitor pix interfaces. I know it's not an snmp issue because: 1. it works from command line 2. cpu, memory, connections work fine. Per forum recommendation, I tried to remove and re-add device. Removed device and confirmed
How to install/configure MIBs?
How to install/configure MIBs? Can you give me some link or procedure? Thanks in Advance
Installation conflicts
Are there any chances that OpManager could conflict with several Apache servers that we have in house. I am installing on a win2k3 server and want to make sure that I dont cause any problems. thanks
can't monitor Memory Utilization and Disk Utilization
Hi, OP support team, I have a problem with the Memory and disk untilization monitor. I tried monitor one windows 2003 server with OP. and now, I can monitor almost service, like as :"CPU Utilization;Print Spooler Spooler Net Logon Netlogon Event Log Eventlog DNS Server DNS DHCP Server DHCPServer RPC" etc. but I can't monitor the Memory Utilization and Disk Utilization. The Monitor did not respond to the test request Summary Device Name: XXXX Monitor Name MemoryUtilization Protocol SNMP OID .1.3.6.1.2.1.25.5.1.1.2
Contact shuts down ftp communication
I have installed OpUtils demo and I set up my subnets to scan. That night, one of our critical ftp servers stopped accepting connections. After looking into the problem, it was found that the OpUtils server was continually trying to contact this machine. Once the OpUtils machine was shut down, the ftp server was accessible again. What would cause this to happen? Is there a way to start OpUtils back up so that it does not incapacitate my ftp server? Thanks for any help. The software is great so far,
Unmange Desktop
I am using Opmanger v6012 and I try to unmange the desktop. Is there any way that I can unmange all the selected IP or desktop names as I am doing it one desktop at a time. Thanks.
Opmanager Alarm history report
Hello, Running Opmanager V6 6012. I am looking for a management report that can be scheduled to run daily that would list all of the alarm events for the last x hours. It seems like a simple thing to do, but I do not find this type of canned report nor do I see how to set it up in a custom report. Is this possible? Thanks,
Manage Switch 3Com 5500G
Hi, I have a switch 3Com 5500G and when I want to see interface I have this message : Unable to fetch Interface Details. I have other 3Com switch and the management is Ok. Thanks,
Monitor the time taken to retrieve email from MS Exchange ?
Hello, May I ask if the above can be monitored using OpsManager ? It will be very useful if I can have some visibility of the time taken to retrieve emails. from Kwok Wei
Unable to Maintain Remote Web Client Session
I can log into the OpManager Web Client locally and experience no browsing problems. However when I log in remotely, Web Client displays the Overview page as expected and as soon as I click any links, I am bumped back to the login page. I have tried this from different remote machines and experience the same problem. Any ideas?
MSP Ed.: Central server and probe don't see the same thing
Why does one of my probes see all the interfaces on my Fortigate router and the Central server only sees 2? TIA -Alex
Adding a WMI monitor
I'm attempting to add my own WMI monitor using information from the following thread: http://forums.manageengine.com/forumHome.do?forumGroupId=49000000002007&forumTopicId=49000002634179 I'm attempting to monitor virtual memory statistics with one script and disk queue length statistics. Here's what I have for virtual memory: script (just the important parts): Set colItems = wbemServices.ExecQuery("Select * from Win32_OperatingSystem",,48) if Err.Number Then WScript.Echo vbCrLf & "Error # " & _ "
MIB parsing
Hi all, I added new MIBS in OpManager. I constated that I need to load them at least once because in the other case I do not have MIB parsing when I check trap alarms. At first, I copied the MIBS files directly in mib dir but problem is same when I use the "Upload" button in "MIB Browser" tools. Thank you, Vincent.
Cisco Config File Utility
The schedule doesn't appear to work, if I hit refresh it will pull it down but it doesn't work on it's own.
OpUtils - Build 4014 Available
Dear All, We are pleased to announce the availability of the latest update to OpUtils - Build 4014. Features & Enhancements in Build 4014 1. Option to choose the SNMP version has been added in the Bandwidth Monitor tool 2. Issue in deletion of Network Monitor Alerts due to configuration changes has been fixed 3. Issue related to scheduler in Config File Manager fixed.Enhancements & Bug Fixes in Builds 4001 to 4013 1. Response time included in the Network Monitor Alert message 2. Network Monitor Email
modifying running config or routing table
Hello i am just a curious, is it possible that modify cisco router running config or routing table, I want to modify running config according to as follows or add a route to my routing table. ip route 10.10.10.5 255.255.255.255 null 0 i want to write a scipt that automates blocking of ip when i tried, it did not. Is it possible because i tried in SNMP tools but failed Is there any one who did this Kind regards
Error adding a new Windows service when password has a space
When i use the link "Add new service" from the "Windows service monitors" i get a screen that asks me for a device and login credentials. i enter the login credentials, and the admin password just happens to have a space embedded .... this results in a "wrong # of parameters" error If i use another account with a password with only letters it all works find
about monitoring interfaces of PIX 515
I added the PIX 515 to the OP monitor and then want to monitor the interfaces statistics of it. However, after I added the monitor for interfaces, I click the link of the statistcs but it has no respond. I can monitor interfaces for other cisco devices such as 3560, 2950. Do anyone experience this problem too?
Integration with ServiceCenter
Can you confirm is the MSP version can integrate with ServiceCenter? I've seen comments that it can with ServiceDesk but as MSP is aimed to deal with multiple clients I'd have thought integration with ServiceCenter was essential. Thanx
Strange SNMP request behavior on OpManager
Hi all, Sometimes I do not have SNMP answer when I test system monitors such "CPU Usage", "Memory Usage". And WMI monitors does not work in most of time. On my computer I created a special account with Administrator right. When I add "Free disk space .. WMI" with no username/password defined, OpManager ask me for Windows authentication, I define username/password and OpManager valid them but when I test WMI monitor, it fails with the message : The Monitor did not respond to the test request Possible
Window s Server 2003 Discovery
Hi all I have a trouble to discovery services and computers running Windows Server 2003 service pack 1. Whats step by step to configure Automatic discovery in Windows Server 2003 and yours services.. Ronaldo
Scheduled Custom reports
Running build 6011. I have seen a few posts about scheduling custom reports from last year. Any update when that option will be available? - Chris
Custom script support
Hello, We are looking for a network monitoring system. Opmanager looks to be a very good option for us. But we have a question, is it possible to use self made script to genarate alarms or events within opmanager. Next to this question is there a Dutch reseller or support in Dutch? With kind regards, Keije
custom monitor emc ax100. Possible?
Hi All, I'm trying to configure custom monitors for an EMS ax100 storage device. When I look in the web based management page for the AX100 I can see that it uses a MIB called fibre alliance. I downloaded that mib and I tried to use the stand alone mibbrowser to see if I could read some data from the device. All I receive is: Sent get request to 192.168.0.50 : 161 Request Failed: Get Response PDU received from 192.168.0.50 Error Indication in response: There is no such variable name in this mib.
Feature Request: Reformatted URL Monitor Notifications
I think this has been requested before, but I'd like to bring it up again. The format of notification emails for URL monitors leaves a little to be desired, especially for us because we send URL notifications to our cell phones via text message. What happens is that the subject of the message is so long that the text message gets cut off before the actual URL that is down is visible. Here's an example: 503: Service Unavailable .The server is currently unable to handle the request due to a temporary
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