Why is responsive server marked as unavailable?
Opmanager has marked (for some days now) one of our servers as unavailable, but on the opmanager page for that server it states at the same time that: Device Response Time: 1ms Todays Packet Loss: 0% Also the services the server provides show no interruption. Why does OpManager think the server is unavailable, and how can I convince it otherwise? Another server, with the same configuration as far as I can tell, does not show as unavailable. MTIA Arie
OpUtils - Build 4303 Available
Dear All, We are pleased to announce the availability of the latest update to OpUtils - Build 4303. Features & Enhancements in Build 4303 1. Rogue Detection tool enhanced to include views for Trusted and Rogue Devices. 2. Global Environment enhanced with the ability to add switches, gateway servers etc., in addition to the routers. 3. Minutely scheduler enabled for Global environment. 4. TFTP Server tool included.Enhancements & Bug Fixes between Builds 4000 and 4302 1. Support for Windows Vista 2.
Rogue Detection - Enhancements
Hi, We are planning the following enhancements to the Rogue Detection tool: 1. Select a list of devices from the Rogue List and specify a period till which they are valid. An email will be sent upon completion of this temporary validity. 2. You can specify a description as to why they are kept temporarily valid. For example, it could be an employee from a different region or it could be students registered for a semester, etc. 3. You will also be having options to modify the period or to move this
64-BIT Linux Support
Is there a timeframe to provide support for a 64-bit Linux version?
Switch port mapper summary instead of detailed
Hello, when I go into switch port mapper/summary of data switch for details, when I click export to PDF, if gives me the mapper summary instead of details of that switch I am chosing. I am running build 4300. Thanks, Mark
SMS using Clickatell
Has anybody successfully used Clickatell as their SMS portal on ServiceDesk? We use it successfully with ServersCheck, but it requires a usernam and login and on SD+ I think we can only supply username/account? Has anyone had success please? Thanks
Integration between OpManager and SDplus
Hi Guys, I'm with a new customer, seeing the integration between both applications, and we had some trouble with this, when in OpManager we have configured the parameters to connect with servicedesk, the application show us a new dialog where to create what we can believe is the different notification profiles to log a new ticket in SDPlus, identifying previously the category, technician and priority, but once we do this, this dialog show the three different combo boxes with this options, but not
Not Working: MIB Browser
I am not able to get all the MIB data using OpManager, but am able to access them though other NMS. The specific problem is: I am not able to access MIB table data of most tables. Only get works. Get Next does not go to the next parameter. Some of the parameters are marked "blue" and these are accessible through Get. Please refer the attached file for more details. Parameters marked with "red circle" are accessible though other NMS. Tables with such parameters are not accessible.
Install Error - "Unable to load the Jtds driver"
All, We are trying to load the latest version of OpManager on a server. After entering the SQL (2000) server details and upon clicking Next, we get the error "Unable to load the Jtds driver". What could be causing this? (We checked the information we entered regarding the server is correct.) Thanks for any tips you may have. Thierry
802.1x support
Hello, We are using OpUtils 4 Professional edition. Is there a possibility to see through software, which ports on cisco switches are in 802.1x unauthorized state.
Switch Port Mapper - Hirschmann Switches
Switch port mapper fails to identify the ifname on Hirschmann switches, is there any way I can correct this? Additionally, I would like to be able to omit the optical ports of these switches so that I do not collect information from devices connected via these interfaces. Is there any way I can be selective about which ports are mapped?
ScanFi Vulnerability Database
Where does scanfi get its vulnerability database updates from? Windows Update seems to be detecting some patches that scanfi doesn't have... TIA -Alex
How can I monitor hard disk failures?
Hi, How can I monitor the hard disks of my servers to see when one fails? Thanks Matt
Business View Device Font Colour
Just a quick and hopefully easy question regarding Business View, I have searched the options in the MapMaker trying to find a location to change the font colour of the devices or add a background to make them stand out a bit more against the aerial photography that we are using. I have looked through the maps.conf in the conf directory trying to find a fontColor tag or something. This file directed me too look at examplemaps.conf which i could not locate. Any help would be greatly appreciated. Chris
Installing OpUtils in Suse Linux
Hi, In order to run OpUtils in Suse Linux, the following configuration change has to be done: Open the /etc/hosts file in an editor and comment (add # preceding the line) the following line and save: ::1 localhost ipv6-localhost ipv6-loopback OpUtils, when started without this configuration, will throw an error something like "Problem while Starting Server !! System halted" Thanks & regards, Ananth
Sql server agent jobs
Hello, Does any know how to monitor an sql server agents jobs. I have been seeing some the replications are keep failing and I don't get notified until a user complained about some stuff. Is there a way to monitor this jobs? Thank you!
OpManager MSP probe on Linux without GUI
Hi, is it possible to run OpManager MSP Probe on Linux without GUI, in console mode e.g. as service? I already installed it with --console option. But have no idea how to start it up. Oliver
DB connect from mysql data base browser
How to connect opmanager DB from mysql gui interface, and what is the default username and password of it
reconfiguring downtime schedule does not reenable management
I created a downtime schedule in opmanager 6.0, build 6015. Unfortunately, it was for the wrong day (today, 4/5 instead of tomorrow, 4/6). To fix this, I edited the schedule and used the calendar 'date selector' to reset the start and end date of the downtime. This schedule applied to all devices in category "Server." After applying my update, none of my Server devices became "managed." In fact, after stopping/starting the opman Windows services (opman and apache), none of my Server devices were
View Network Status - "Guest"
Tried searching for this and could not find anything. So, my question is, I have OpManager and our IT manager would like other IT people (non technicians) to be able to go to a web site and see a network status without having to log in. Basically, it's similiar in scope to Whats Up Gold's "Guest" account. Which would probably be OK, but I'd rather be able to post elements from the OpManager home page onto our intranet (like categories and whats in alarm status). Is any or all of this currently possible?
Diff between Service Monitors and Windows Service monitor
Hi All, What is the difference between Service Monitor and Windows Service Monitor in OpManager MSP edition. To me they both seems to monitor Windows Services and trying to figure out what the difference is. Please let me know. Thanks hpillai
Can not add interfaces to monitor for bandwidth... HELP
Can not add interfaces to monitor for bandwidth. I have tried using both the V1 and V2c options and the program wont even let me add a single interface yet I can see the list of interfaces on my router. I just upgraded to the professional version and can't for the life of me figure out why this simple task is just not working.
Disk Report - Percentage Used Between x and x.
While the disk reports are already very nice one addition I think that could really take them to the next level is a new column that allows one to specify a percent change between certain dates. For example, let's say I get a disk report today. It would have a column that would say "1%", "10%", etc. This would indicate the change in free space between today and yesterday (or today and seven days ago, whatever range is specified). Even just have a few default ones (e.g. yesterday, last week, last
How to generate disk free space report
How I can generate disk space report for any server?
Configuration Cisco router 1800 with MSP OpManager
Hello, I downloaded the trial version (MSP OpManager) and I installed it on my WindowsXP, and I have a cisco router running in my office (1841 series), and I need to install the "probe" on my server's clients, and according to the manual, I have to connect to my IP address (central server) but my laptop (with private IP) is behind my cisco router (with the public IP) , so my question is if I have to open a port on the cisco router ? and I need to forward the data from the router to the laptop? (all
Ordered Disk Scheduled Reporting.
I already submitted a support request for this issue, and received a reply, but figured it would be useful to the OpManager community to be aware of the issue and know that AdventNet has been informed of the issue and has assured me they are working on a fix for this problem. == When one generates a one-time all disks report in OpManager - it displays fine. However, if one schedules the report to occur regularly when it is sent to an email box it appears unordered. Thus, the drives are not ordered
Windows Server 2003 Service Pack 2
Hi there, Does anyone have experience in upgrading the opmanager host operating system to Service Pack 2? I've been searching the forum for some time now, and cannot find any information on the subject. I'm running Service Pack 1 now. Best Regards.
Site 24x7 Integration into OpManager 6.
Compared to Site 24x7's url monitoring, OpManager 6 is primitive. What's the chance that the Site24x7 code base could be integrated into OpManager? It would be great to have this sort of functionality - including the recorder built right into OpManager, especially since Site24x7 can become prohibitively expensive if you have a large number of pages you need to check. David.
Not able to see Logidal Disk Drive on Server
I can see the total disk utilization but however, not each individual drive. Is it something I need to set further? I tried the MIS Browser, it shows all the drives. Please help me. Thank you!
Checking of URL availability
Is there a document on how does OPManager check the availability of a URL? Cause in some cases, even if the URL is up... it still shows that the URL is down and when I try to test via "TEST URL" it times out; but if I manually inputted the url on the explorer it works fine. Also 1 more thing, is there a way to create a rule if the threshold is violated n times before it sends out an alarm to avoid false positive? Thanks
Generating an alarm if threshold is violated n times
I configured a server to generate the alarm if threshold is violated 3 times to minimize false positive. The threshold was surely to be violated, however it's been days now and haven't receive anything but if I manually test 3 times, I receive a notification regarding the alarm. Please help. Thanks
OPMANAGER SMS MODEM
I need help with my op manager6 i have installed it on a windows 2003 server and now i want to configure sms settings. and now the problem i succeded once to install a nokia 6210 with serial cable on com1 and the sms server worked just fine for a while. and then i restarted the server for some update issues and after that the sms server couldent find the phone 6210 anymore. so i reinstalled the phone several times without any luck, so now i have orded a Wavecom M1306B gsm modem but the company that
Display name in switchport alarms?
Hello, We are running Opmanager Build 6012. When a switchport goes down, we receive an alarm like "Port 24 is down". Would it be possible to use the port description (Display Name) in the alert, instead of the port number? Thanks in advance, Laurence.
OpManager MSP Edition - Upgrade Pack 6002 Released
Hello All! A feature-packed upgrade for OpManager MSP Edition is available for download now. Here is a quick summary of what you can expect on upgrade 1. Google Map support is available. The Maps > Google Map View link allows you to generate a Google Key. Submit this key to integrate Google Maps. 2. You can add Trial Probes! This allows you to add Probes with 30 days trial period enabled. It facilitates demonstrating the monitoring solution to your customers. 3. Remote CLI is possible using the Telnet/SSH
Can't disable SQL alert
Hi, I am evaluating whether or not to purchase the OpManager SQL monitor. I am using OpManager to monitor a W2k3 machine with SQL 2005. I'm using the WMI SQL monitor to watch some stats. I am getting a lot of alerts about the MSSQL cache hit ratio. I've tried to adjust the threshold and have even removed that specific monitor, but still get notifications about it. What can I do? Thanks, arlyn
Alarm Escalation Rule
Hello, I am french, so excuse me for my english. I use free version of OpManager. My problem is following one. I add new Rule in Alarm Escalation Rule form. But after added this new Rule i can't edit or delete it. Someone can tell me how can i do to solve my problem. Best regards
link name in OpManager MapMaker
Hi all, i would like to know if we can put link name which is viewable to client in businessviews, i m trying to edit the businessviews using paint...after editing it. when i save it and try to open it again ...it does not save it.... in businessviews..only if i take mouse on link between 2 devices it popup the name i want it to be there ... can anyone guide me to this issue.. thanks in advanced,
5_6 Bug Note: Delete Custom Monitor results in Error! Page
I'm configuring custom monitors for our UPS, and noticed that when deleting a Custom Monitor (from the Custom Monitor Properties | Delete (top right option), I encounter an "Error!" page
VIEWABLE LINK NAME IN MAPMAKER
Hi all, i would like to know if we can put link name which is viewable to client in businessviews, i m trying to edit the businessviews using paint...after editing it. when i save it and try to open it again ...it does not save it.... in businessviews..only if i take mouse on link between 2 devices it popup the name i want it to be there ... can anyone guide me to this issue.. thanks in advanced,
Newbie to SNMP
Hi there, Looking at OpManager MSP at the moment and want to see if it can monitor McAfee AntiVirus products. Alert Manager from McAfee can send SNMP traps out so I figure I can set something up but don't understand how SNMP works. My questions: Am I on the right track, and if so, what are the basic steps involved? (Don't worry about detail, it'd just be handy to know the very top level steps involved so I'll know if I'm heading in the right direction). Can anyone point me to a good website/guide/book
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