Domain Controllers not available using Quick Config Wizard
Hi, Currently trialling the product. Looks good so far. I'm trying to use the quick Config wizard to add monitoring of Backup Exec service to all of my domain controllers, but none of the systems in the "domain controllers" category are available to add. If I manually move a server into another category, it appears in the list. I have 17 domain controllers I want to make bulk changes for but can't without moving them. Any clues please? Trying : Quick Config Wizard -> Associate a new service monitor
new template cannot be opened after addin custom WMI monitor
Create a template add wmi monitor via bulk Change monitor from SNMP to WMI update graphdetails set protocolid=3 where graphid=xxx Can not get back into template change protocolid=1 Can get back into template
No email notifications in Opmanager MSP
Hi, all email notifications have stopped for all probes, all clients. Where can i start to troubleshoot this?
Cannot add SNMP resource monitor
Hello, I had originally setup free disk space resource monitors on all of our servers. they were working fine until yesterday. They were saccidentily removed using the quick configuration wizard. When I try to add them back on now I cannot. I get an error saying "Unable to configure Graph". It will then add the resource monitors for the A: drive and E: drive, but not the C: and D: drives which I want to monitor. I have restarted OpManager but that hasn't fixed the issue. Any help would be great.
startup error in opmanager
When starting opmanager, the server aborts with an error: Error in initializing relational classes in Topology Module. Please refer the lo g files for more details Aborting Server Startup ... Process : OpManagerStatusProcess [ Started ] Process : AuthMgr [ Started ] Process : DataMgmtRPI [ Started ] Process : NmsPolicyMgr [ Started ] What is happening and how do we fix the opmanager and get it to launch?
ServiceDesk Plus integration
One of the advertised features of this product is its integration with ServiceDesk Plus, definitely a plus for me. However, it mentions one element being the ability to log a ticket, but I believe ServiceDesk Plus allows for tickets by e-mail, which means other programs could do the same. Not being overly familiar with either product I am looking to see how OpManager goes above and beyond this, can I assign to a group via an e-mail for example, or is this a benefit purely of using OpManager? Is the
Old OpManager 6 data
I upgraded to OpManager 7 a month ago and now when I try to get the old OpManager 6 data it says "No Data Available". Is there any way to get it back? Regards, Manuel
Monitoring Compaq Hard Disks & Fans etc
We need to monitor down to component level on Compaq Servers. ie Physical Hard Disks, Fans etc Has anybody done this in Opmanager MSP and if so how did you do it.
Remove inappropriate links from MSP edition for users
Hello, We would like to remove "jump-to" "about" "help" from the user lnterface of MSP as these are not relevant for them to see (for an MSP customer - it shows how many probes, managed devices e.t.c. we have) Thanks, Larry
Feature request - themes
Hi, Can I ask that the inclusion of themes is available in MSP edition please? The files are all there but a support request advises that themes are not supported in MSP (one is an ideal match for our corporate colours) so added as a feature request! Thanks, Larry
google map errors
Hi, We are seeing an error on the page when trying to click the location for a probe - this is a re-install of opmanager so the first probe we are trying to re-add - message is: "I" is null or not an object Anyone else seen this problem? - just not able to get the pin in the map! Thanks, Larry
SNMP Monitoring not working in Linux
Hi, I have configured snmp in windows machines and its working fine, but I dono how SNMP has to be configured in Linux to monitor CPU, Memory and Disk usage. I have started the SNMP service. Can anyone pls tell me the steps that has to be configured in snmpd.conf file to make the things work? Thanks in advance. Ram
Interface doesn't show up. General issue?
Hello In the past days i tried to discover the interfaces of my devices (server,switch,router) and most of the interfaces of the servers doesnt show up. I searched the forum and found many suggestions to solve the problem but nothing worked for me and i think there are many users with similar issues. I'm running OpManager 7 (Build 7010) on an Windows 2003 Standard Server, which is a virtual machine based on esx. The database im running is the bundled MySQL that comes with OpManager. Can you tell
Monitoring Cisco 851 and 871
Hi, I just installed OpManager version 7.0 but I am not able to monitor Cisco routers 851 and 871. SNMP is enabled, but the software can only monitor response time and availability, but not CPU and memory usage.
Rediscovering a Windows2003 server turns it into Windows NT!
Rediscovering a Windows2003 server turns it into Windows NT! problem occurs anytime you rediscover a w2003 server (2003 R1 and R2 both SP2). anyway we can remove the Windows NT template? I can believe companies still uses NT. lol
Russian names of SD categories in "Log a ticket"
Cyrillic names of ServiceDesk categories are incorrect (wrong encoding) in Configure Profile Details window of "Log a ticket" notification profile. The same is actual for cyrillic Prioritiy and Technician fields.
Disk IO
Is it possible to monitor disk io with op manager? Regards Stefan
User Import from windows active directory
Hi all, How do I import users from AD. Is it possible to authenticate against AD. Thanks Sumanth
exchange's Monitoring : the remote queue length
Hi, How can I monitor the remote queue length (the number of domains in the queue and not the number of messages) of my server exchange? Thank you, PYM
Printing Report from Device Snapshot Screen
On the 'At a Glance' report which is selected from the reports drop down box on the device snapshot screen - the layout of the report itself is such that whenever the report is sent to the printer (or viewed for that matter) the description field is cut off without telling what the actual interface is under the description column. For example - all of the rows under description will say 'Gigabit Etherne... or Dast Etherne..... but the important part of that field is the actual port number which is
config file manager problem
Hello, My system configuration is as below. Version of the product: OpUtils Bulid 4301 Operating System: Windows Xp SP2 JDK/JRE Version: JRE 1.50 Browser and Version: IE 6.0 I am facing problem in this particular tool named "Config File Manager". I set up a demo using cisco router 2600 and cisco router 2800 and cisco switches 2820 series. Cisco 2600 router and 2800 IOS version is 12.2 and 12.4 respectively. Cisco swtches uses version 7.0. Problem 1: I managed to capture the config file for the router
Problem add ISA Service
Hi! I don't know how to add ISA service to monitor statistics and graphs. The server is added correctly. Please help me. Thanks
Auto Starting OpManager7 on RedHat Linux
I cannot find in any documentation or online a pointer that indicates how OpManager 7 is to be setup to auto start during a RHEL system reload. Usually, packaged systems install a startup script then register the script so the system admin may start/stop/restart using the "service" command. Do I need to create my own startup script, or is there one available that i have simply missed? Thanks
Exchange monitor
I am testing Opmanager and so far it has done great but I am trying to test the Exchange monitor. All I get is Alerts Exchange Service is Down. I know the service is up. The username and password are good as I get AD info and other monitor info. Any help? Thanks
64 Bit Server 2003
Hi There, We have a client who is doing a full change to all 64 bit operating systems, has anyone tried installing the probe on one of these servers? Is this even possible? Thanks Laurence.
More Than 10 "Recent Alarms"
I'm running MSP v6004 and was wondering if anyone knows of a way to display more than 10 "Recent Alarms" on the "Home" tab. For those with higher resolutions this would be a huge benefit as we could see a lot more simultaneously. TIA
OctetsIn&OctestsOut
I am collecting two Values via snmp from an F5 BigIP 2400. These SNMP OIDs are for a VIP on the external VLAN. The Values of each are as follows: .1.3.6.1.4.1.3375.1.1.3.2.1.13.10.10.12.19=virtualServerOctetsIn and 1.3.6.1.4.1.3375.1.1.3.2.1.14.10.10.12.19=virtualServerOctetsOut for a paticular VIP (10.10.12.19 in this case) I am able to pull both values via an snmpwalk. Where I am having trouble is making octetsin and out equal a value in Mbps My goal is calculate how much bandwith is being use
License EXPIRED AFTER THE UPGRADE!!!!!!
get this error after the upgrade from 7010 to 7020, I've bought the license some months ago. Please give this an high priority (I can wait for the template bug) ERROR CODE : 519 Please contact AdventNet, Inc. 5645 Gibraltar Drive Pleasanton, CA 94588 USA Phone: +1-925-924-9500 Fax : +1-925-924-9600 Email : info@adventnet.com WebSite : http://www.adventnet.com
Device Templates appling does not remove monitors
Hi OpMan Team, Any ideas on when this issue will be fixed? From my point of view it is a big trouble that I can not remove monitors from all the servers in one step. Please take care of this ASAP. Hi Robert, Reapplying the device templates to existing devices will not remove the existing monitors. Regards, Rex Hi Rex, Are you stating that the only way to remove a monitoring from 500 devices is to do it one by one? This is not funny 8) Please investigate on how to fix this because from my point of
Automatically restart service on service failure
Hello, we are using opm7 build 7020, and i'd like to create a notification profile that allowed me that everytime a service went down, it would try to restart the service. How can i do that?
Create custom WMI monitor
Hello, I would like to monitor diferent partitions disk utilization % using a WMI and the default doesn't discriminate the % for each partition. So I would like to know how to create a custom WMI disk partition monitor? Thanks
Problem with Domain Controllers
Hello! My OpManager Version is 7010. I have a problem with one of our Domain Controllers. It's the second time that that happens: -> one Domain Controller is lost (restart or malfunction) -> after restarting the server it gets the ip address from another Domain Controller -> the ip address of the other server then is 0.0.0.0 -> after that OpManager says "Device is down" Where is the problem?? If I do a ping to both servers they show me their correct ip address. Only OpManager swaps the addresses
Moving Oputils to another server
Hello, I have a new server that I want to move Oputils to, I upgraded the old version to the latest 4324 and the new install to the same, is it a matter of copying the OpUtilsDB.fdb file over to the new server and starting OPUtils?
Can not "remove" custom monitor from a device
During my trial I created a custom monitor and added it to the windows 2003 template. I only needed it for one server. I can delete it from all but one other w3k server.
Move OpManager to another drive?
Hi, Before I perform the upgrade to version 7, I want to move my OpManager installation to another drive with more disk space. What's the easiest way to do this? thanks, Shawn
Opmanager7 and 3Com superstack3 Aggregatedlink (Trunk)
3com switches trunks are always seen as down with OpManager 7 when individualy ports part of that trunk showing up. Discovery runs and well detect trunk capabilities but seems unable to see it up and monitor the link status.
Wrong downtime data
Todays Availability shows the whole red disk (0%) Devise response time = 5 ms Today's Packet Loss = 0% Ping : Packets: Sent = 1, Received = 1, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms THERE ARE NO ALERTS FROM THIS DEVICE Why does it shows 0% availability and how to fix it?
SysDesc should update during rediscover
FEATURE REQUEST or BUG? It seems logical to me that the Sys Desciption of a device would be updated during a rediscover. Is it intended behavior that it does not update? If so, what is the reasoning? System Details: MSP Edition, Build 6005 Thanks, BST
MSSQL Server Service Pack 2
Does anybody know if theis are any issues with MSSQL Server Service Pack 2 not compatiable with the current version of OPmanager?
Dial not working
Need some assistance enabling CPU, Memory, and Disk Utilization Dials on Snapshot page of device that is SNMP enabled
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