How to enable TLS for an SMTP server?
Hi, I want to add GMail as a secondary mail server for notifications. However, GMail requires that TLS is enabled (http://mail.google.com/support/bin/answer.py?hl=en&answer=13287). Is it possible to set this up in OpManager?
Application Upgrade to OpManager7 to Opmanager8
Hello! What are the things I have to consider when upgrading the OpManager7 application to the current release which I believe is Opmanager8? The application is currently residing in a virtual server running on Windows 2003 Server OS.
Adding custom CLI/WMI montors for Windows versions - no data returned
Hi, I have been trying to add a custom monitor for the Windows XP device type. The monitor is using a perl script to run a command and parse the out to extract the information wanted. The script is used like this and can a hostname or ip address as input: C:\>perl teno.pl localhost -4.917 C:\> This script has been copied to the folder .../conf/application/scripts. Further I have added a section in the HostResource.xml under the Windows XP WMI monitor section: <CATEGORY ID="TENO Test" command="perl
How do you setup monitoring for MS SQL Server?
For a number of our database servers, OpManager is unable to see any of the databases contained within the server. How does OpManager "see" the databases for a given server? Is there a file with security settings? When I click on the "Select Databases to monitor" link, the resulting page is empty rather than displaying a list of databases.
SLA widget licensing
Hi. My company has been using Opmanager for a few years , buying it on a per-year licensing subscription. We just renewed our licence for another year, and our reseller told user that our old "premium" licence was now becoming an "essential" one, which supposedly changed nothing I've just installed the new license file and I've just discovered that we no longer have acces to the SLA widgets, which we use a lot but are now only available in the much more expensive "deluxe" edition. This is very disappointing,
Vista Sound Issues
Hi, I encountered an issue when trying to enable the 'sound alarm' with Vista. All sound drives are installed on the machine but Opmanager would not play the sound. However when I tested Opmanager on Windows XP, the sound played just fine. Is this a bug or maybe there is a patch? Regards Andrea
Issue with multiple ManageEngine apps running simultaneously
We have SDPlus, OpManager, and NetFlow Analyzer running on the same server. From a workstation, we have random symptoms, but always the same result of not being able to have more than one of the apps open at a time. We have tried this with the following browser versions: - IE6 - IE7 - IE8 - FireFox If we have SDPlus open in a browser, then open another browser windows to launch OpManager we encounter the following issues: - OpManager - Your session had been timed out for security reasons. Please
Rebranding Opmanager
Hi there, I've attempted to rebrand OpManager, but the title bar doesn't change. Is there something else I have to do after clicking Submit? Thanks, Andy I'm running build 8025 CompanyName : ProductName :
Contact information in business view
I think it is a good idea to implement contact information in a business view. It is not possible at this moment i supose? Grt
Configuring OpManager to use ServiceDesk Plus
I'm trying to configure OpManager to access ServiceDesk Plus, both for logging tickets and asset information. First I setup an account called OpManager on the domain and allocate it a password. I then do an AD import in SDP to get this account and elevate it to technician status assigning it the SDAsset role along with SDGuest. Now in OpManager I enter the server name and the port 443, import the SSL certificate, enter the username domain\opmanager and paste the password into the password field.
Issue with alerts that do not clear after 8025
Hi i have issue after installing 8025 patch. My Opmanager seems to stop poll and have alerts not cleard. also i tried to open issue with support and i receive this error after login. Please report the problem to the system administrator, with the Error Code - 1,260,871,185,202 Regards Gabriel Kiriakou EFG Eurobank
Email Notification Error
Hi everyone, We're running OpManager 8025 and have run into an issue with email notifications. We have offices overseas on other domains and it seems OpManager can't notify anyone outside it's own domain as far as email goes. Here's an example: OpManager system is on Domain1.com. Notifications work emailing technicians, like Technician@Domain1.com We monitor devices outside of this domain , so we'll say Domain2.com. We also created a separate notification profile to email technicians on that domain,
Opmanager downtime scheduler feature request
Would it be possible to have a Start Time of "Now" when creating a downtime schedule? Either that or be able to pick the start time down to the minute. Not a critical feature, but nice to have. Thanks, Andy
Hotfix 8025 Released
Hi All, We are glad to release the build HotFix 8025 which has two feature enhancements and few fixes. Here is the list from its Readme file. Feature Enhancements: Alarm Notifications Include alerting through RSS feeds Provision to edit existing user privileges Issues Fixed: Device snap shot page now shows current hour availability details instead of hourly average The MS SQL Dashboard now includes Cache Hit Ratio data for SQL 2005 Included new options to exclude monitoring Exchange Public/ Mail
granular historical reports of interface utilization in OpManager
Hi there, I've noticed that if you run a report on interface utilization over the past week the values are reported as hourly averages. over the past month you get daily averages. Is there any way to get more detail? For example 15 minute averages in the weekly report, and hourly averages in the monthly? I've already made updates under Database Maintenance, but this doesn't seem to have helped. Thanks, Andy Detailed statistics will be maintained for the last day(s). Hourly statistics will be maintained
What are the program arguments in notification profiles ????
Hello, What arguments can be used in notification profiles ?? Marck
how can i use OP to detect VM
FYI
Blackberry integration of Opmanager
I remember a while back there was a discussion for having some sort of blackberry app for OpManager. I was just wondering if that is still in the roadmap or not. Thanks.
Assigning Notification Profiles
When I assign a notification profile to a group of machines, say servers, using the wizard it over writes any specific notification profile settings I have made on individual servers. Please tell me this is not by design?
Changing the color assigned to a support rep
Is it possible to change the colors assigned to support reps? For example, when I look under the schedule tab any unsaved time entered is shown. This is useful except that the color assigned to me is bright yellow. This makes it nearly impossible to read the white text on top of the yellow field. I'd like to change the color rather than go and add another user in the hopes I'll get something more legible.
Application Monitor Thresholds and Notification Profiles
I can't see how to have an email sent to me when one of the application monitor thresholds (AD, MSSQL, MS EX) is violated. If I click on Rules in the Notification Profile tab of one of these server types I can only choose to be alerted when one of the monitors goes down and not when one of the thresholds is violated.
Opmanager doesn't start
We're running Opmanger ver 8 on Windonws 2003 SP2, using SQL on another server. Recently after returning from vacation I found that the Opmanager service stops when I try to log on. If I start the service and try to log in it stops again. I tried to start the service with startopmanagerserver.bat, but that also failed. I heard from our SQL admin that during my absence there was an issue with the accounting DB and it had to be restored. Apparently nothing was done to the Opmgr database. Attached
Failed to establish connection with web server. Gracefully shutting down OpManager.
I have installed Opmanager 8.2 free edition on Ubuntu 9.10. I have recieved the error "Failed to establish connection with web server. Gracefully shutting down OpManager." read other topics but StartWebSvr.sh file not exist Anybody can help me? Regards, Mustafa
OpManager Randomly Unmanages Servers
Hi All - We're having a problem with OpManger version 8025 randomly unmanaging servers and DCs. Currently we are monitoring about 160 Windows and Linux servers and periodically OpManager stops monitoring at least half. Has anybody else experienced this? Thanks.
Add SystemUptime
Hi, we're evaluating OPManager. This is my question/idea: it's possible to show in the "device details" a custom field containing SNMP systemuptime?
CSV import devices
Hi, Does anyone of you guys know how i can import devices with a csv file? What are the default field? Can someone post an example of a csv import file? grt
Device Addition Request
I am wondering if you could add support for a Brocade Silkworm 200E SAN switch in Opmanager? I will attach the MIB. Thanks, Joe
Upgrade
I upgrade my OPmanager fron version 7 to 8. Then added the Service pack 2 and later the hotfix for the vmware monitoring. I observed that after the upgrade i couldnt monitor the CPU, memory, and other details of my CISCO devices. Kindly explain what may be the cause of this issue. Thank you.
Adding devices even if they are not reachable
Hi! Is there a possibility to add some devices which are actually not reachable? I'd like to create a new device in OpManager and prefill it with some details. When the device will be connected to the network I just want to click on "Manage" or something like that. Hope you can help me. Kind regards, Mok
SNMP Trap MIB Support
Hi I am very new to Opmanager. When i get alert to my email i get somethin like Message: sysUpTime.0: 25 days, 18 hours, 32 minutes, 37 seconds. , snmpTrapOID.0: .1.3.6.1.6.3.1.1.5.3 , ifIndex.10137: 10137 , ifDescr.10137: GigabitEthernet0/37 , ifType.10137: ethernetCsmacd , .1.3.6.1.4.1.9.2.2.1.1.20.10137: down , .1.3.6.1.4.1.9.1.794 cpb1-lab-as03 Cisco IOS Software, C3560E Software (C3560E-UNIVERSAL-M), Version 12.2(35)SE5, RELEASE SOFTWARE (fc1) Copyright (c) 1986-2007 by Cisco Systems, Inc.
Alarm Problem
Hi I am using Opmanager Build Number 8002 version. I have a simple question in my error message for router it says like: sysUpTime.0: 23 days, 19 hours, 22 minutes, 3 seconds. , snmpTrapOID.0: .1.3.6.1.6.3.1.1.5.3 , ifIndex.10105: 10105 , ifDescr.10105: GigabitEthernet0/5 , ifType.10105: ethernetCsmacd , .1.3.6.1.4.1.9.2.2.1.1.20.10105: down , .1.3.6.1.4.1.9.1. However for server it just says it is probably down or busy or something not respoinding for 5 polls why is this so and how do i make each
Microsoft user cals and op manager on windows servers?
We want to use windows server 2008 to run op manager. Do you know if windows user cals would be required? Are any of the objects scanned or pinged or otherwise monitored authenticating to the server? The question Microsoft will ask is: are these nodes authenticating on the windows server? Well ... are they? I have noticed others who have used microsoft servers for opmanager ... Any opinions out there?
Syslog Rules.
Hi, I'm trying to receive alarms from syslog messeges, but OP doesn't seem to be receiving the logs. I'm sending the logs from cisco switches, it is working on Eventlog Analyzer. I'm running Op in linux. Is there anything to do on the Linux OS?
Edit Monitor Screen
A suggestion that I propose. When on the edit monitor screen it would be nice to know which device I am currently working on when I am editing it. It would be nice to display the device name somewhere on the page. I have included a screen mock up as a suggestion. Thanks, Joe
OpManager PLUS HTTPS - how to?
anyone have any tips or how to configure a certificate for the OpManager to publish such https: / /?
OpManager constantly stops working
Our installation of OpManager, which is a fresh install of both Server 03 and OpManager, continously stops working. This has been a problem since we starting using the product about 2 years ago, and is very frustrating when I get alerted of a problem by an end user instead of the product we paid to notify us. We are on the latest patch, except for the one that was just released. When it stops working, the server itself is functional, but I have to either restart the server or restart the services.
Is there a Netcool probe for OpManager
Hi, we want to be able to send events/traps from OpManager to Netcool Omnibus. Is there a probe to be able to achieve this?
Mib Browser - Unable to load: SNMPv2-CONF
SNMPv2-CONF mib is readily available on the i-net. So it is common enough, however I can't get this mib to load in opmanager. My goal is to create trap processors for RAMSAN.mib, one of it's dependent mibs is SNMPv2-CONF. I'm thinking the reason I can't read the traps in RAMSAN.mib, is due to being unable to parse SNMPv2-CONF ?? I'm uploading RAMSAN.mib here, can you tell me if you are able to load this into opmanager, or if you have a workaround for me. Thanks cfb
Device Template for Thread Number
Hi, we've evaluating your product. We need to monitor total "thread number". We have a thread number baseline for every our server. With another external snmp tool I know that SNMP OID is 1.3.6.1.4.1.9600.1.1.4.2.0 and I would like to configure this monitor in device template so as I can attach it on every each server. Unfortunately, from Admin / Device Template I wasn't able to create new desired monitor. It would be fine to browse MIBs making use a find tool in all mib trees by oid.... How to?
SNMPv3
Hi All, I've recently upgraded to OpManager version 7201 and interested in using SNMPv3 in our Cisco environment. I have tried configuring this on a test router and OpManager but i'm not getting much joy. Has anyone got any experiences with this that they can share. Many thanks Paddy
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