Opmanager update error DBA_10000
I am trying to update from 12.8.188 to 12.8.406. When trying to do so, the update fails with the following error: DBA_10000. The error says there is something wrong with the database and to contact support. I have not gotten anywhere with that yet. Opmanager
Applications Manager Plugin is not reachable
Hello. We did an upgrade of AMP from build 174400 to build 177202, and after that an upgrade of OpManager from build 12.8.524 to 12.8.544. Upgrade processes went smoothly, aka GUI install wizzard didn't report any instal errors. 2 hours after upgrades
Monitorining Domain devices
Hello, We have devices being monitored using domain credentials, but there's one device that is in domain but OpManager suggests the credentials are not valid. We deleted the device and monitored it again, but there was no luck. What could be done?
Netflow and Device is not saving configuration for too long
Hello, We have 2 issue now. First is We did some netflow configuration on our firewall and switch. But it lasts 3 or 4 days. We configured them via snmp. Some are ssh. But somedays later configuration is not there. And we need to configure credentials
Register New OpManager Server with license
Hi Team, Our existing OpManager server which was hosted in windows server 2016 was crashed. We have deployed new OpManager server in new Oracle Linux 9.5 server. While trying to register, we are getting error "The 'Annual Maintenance and Support' (AMS)
Opmanager - problems when visualizing monitoring graph
Hello, We are trying to visualize the monitoring graph of some machines, but the issue we're having is it won't show the graph unless we do a manual check on it. This is before we do it manually. And this is after. I will be attaching the log files in
False notification Capitronbank
Hello, We are receiving a lot of false notifications. And we checked it's false or true. Receiving many critical notification but if i ping it's working just fine. I tried some configuration on web interface. But it is not working. I attached some picture
Capitronbank ntp issue
Our clock is not matching our country’s clock. We tried to fix our ntp but not working.
OPM Enterprise : binary required for installation
Hello, I have upgraded my opm version from 12.7.187 to 12.8.0.401 2 weeks ago. The ppm used for the upgrade are 12.8.003 & 12.8.0.401 I need now to install a new probe, the problem is that my licence show this build number : 12.8.270 For which i do not
UNABLE TO LOAD LICENSE
Encountering this error kindly assist: Microsoft Windows [Version 10.0.14393] (c) 2016 Microsoft Corporation. All rights reserved. C:\Program Files\ManageEngine\OpManagerCentral\bin>shutdown.bat C:\Program Files\ManageEngine\OpManagerCentral\bin>stopPGSQL.bat
Add Cisco ACI - Cert problem?
Hy, i'm trying to add Cisco ACI to the OPM. My hypothesis is that this is a certificate problem. My user/pass is good because it works if I use it on my browser. I created ACI profile and tried to add ACI but I get instant fail w/o waiting for timeout.
On-heap PolledData cache entries count has exceeded
Hi all, I've encountered this error on ManageEngine OpManager version 12.4.154 The error message states "On-heap PolledData cache entries count has exceeded 30,000, which might affect product performance. Kindly contact our support team with logs for
Display Name Reverting to DNS Every Discovery
I have configured display names for each device I have in OpManager, however, every time there is a re-discovery or discovery scheduled run the display names revert back to the DNS. Is there a way to stop this from happening, and configure what it decides
Move Opsmanager from old server to new server
We plan to install Opsmanager on a new server and I need Opsmanger version 12.4 to install it into my new server since my old server used this version. Then I can backup at old server and restore Opmanager to the new server.
URL Monitor || Manage Engine OpsManager
Hello Experts, We have configured URL Monitor in ManageEngine OpsManager with the following settings: Monitoring Interval: 5 minutes, Timeout Value: 120 seconds, and Raise Alarm if unavailable for: 10 times. However, we are frequently receiving alerts
Can't add MSSQL Monitor
Hello, I cannot add MSSQL Monitor to my blank VM WMI is working properly I installed a fresh instance of MSSQL there user = local user[admin] with assigned permissions in OpManager [which work because WMI works] When trying to add a Monitor, an error
why the interface avialibility shows up while the parent node status down
We noticed the interface avialibility shows up while the parent node status down
Unable to generate report/ get data of "Device Not Monitor" state
Hi Team, We are unable to download the reprots of "Device Not Monitor" devices from OPM. Except "Device Not Monitor" state we are getting rest of the status of a device. Can you please check and let us know how we can able to generate report. Thanks
Customize Performance Monitoring Name
Hi Team, Is there any option to customize performance monitor name? we want to write system reboot instead of System Uptime in minutes in the Email Notification title.
Discovery sync from add-ons doesn't turn off
Hi, I have "Discovery Add-On Devices" turn off, but still, after adding devices in NFA, they pop up in inventory as unmanaged devices. This setting should prevent that? No? Version is Enterprise, 12.6.141
mouse scrolling is not working in the Business view map, for this reasons we are not able to see all devices in the single Business view map
OpManager unable to start when using MSSQL
Hi ManageEngine, We have tried to install OpManager with MS SQL as the database, but with no luck. We have tried it with MS SQL 2022 Express and MS SQL 2019 Standard. Both have not worked. However, when we install it with PostgreSQL, it works fine. How
Update OpManager - Netflow service is gone
Hi, What's the correct procedure to update OpManager with the Firewall log and Netflow add-ins. Upgrading to the latest version removed the netflow service?
Unable to add DHCP server under OpUtils
Tried to add DHCP server on IP management and receive "undefine" error message. Change the server name with full DNS name, with IP address but problem still persist. try to add this server using normal adding device under directory tab, its working as
Probe Communication Issues
How can we resolve this communication issue from probe to central? Probe was deleted. Since then we have reinstalled Central and probes. Now all the probes don't work. This should be a simple fix by deleting some cached file.
MIB Index/Display Name Not Pulling Correctly
I've uploaded some MIBs for the Cisco Viptela SDWAN devices, which we have running. I've looked at the MIBs in the MIB Browser and queried the devices, and they seem to be querying correctly. However, when I go to add a monitor for some of the OIDs I
Unable to get Windows Service Monitor Details
Dears, After wishing good day Kindly be note that, after upgraded to version 126154 i have issue with WMI credential in all windows devices. Error Message Unable to get Windows Service Monitor Details. Error # Object required, Please verify the device
RPC_C_AUTHN_LEVEL_PKT_INTEGRITY - WMI
Hi Team, I want to open a discussion of this problem that is shown on some MS Windows Server 2016 / 2019 servers, it is not possible to validate credentials with WMI after security updates. Microsoft recently released update patches to correct DCOM protocol
Upgrade issue - 12.5.658 to 12.6.005
Hello Team, I am upgrading my simulation environment from 12.5.658 to 12.6.005. this env had 1 central server and 1 probe. We successful upgrade from central server but for probe server we failed with error : "ERROR :: Previous Patch Failed and Configurations
Unable to resize of font of Business views Level name
Hi Team, We are unable to change or modify the font size of Business Views "Level Name". Please check and let us the how we can do that. Thanks Mostafiz
Advance Report: Unable to export/download through operator user
Hi Team, We have been created few customized reports through advance report option and given access to few operator users. The operator users can able view the reports but unable to export/download the reports. Please assist. Thanks Mostafiz
Opmanager access
Hey, We are facing a problem in your company with the access of one of our employees in OpManager, when logging in to the tool it returns as "Invalid Username or Password", however the username and password are correct and only that user faces this problem.
Security Patching for log4j for OpManager
Security Patching for log4j for OpManager As it says above - doesn't seem that there's official statements from ManageEngine yet. https://pitstop.manageengine.com/portal/en/community/topic/log4j-cve-2021-44228-query-manage-engine-service-desk-plus
CheckSum mismatch was detected during the last scan.
I planning to deploy the OpManager to my client. So newly install the OpManager version 12.5.631 on Windows 2022. After install and have not any configure, the OpManager daily prompt the alarm message. File Integrity : CheckSum mismatch was detected during
File Integrity : New files were found during the last scan.Please Click here to view Details
Hello, Our OPManager is apparently working fine, but displays this message "File Integrity : New files were found during the last scan.Please Click here to view Details" If i follow the link it says "You are not authorized to view this page" The version
SNMPv3 (Traps) + Palo Alto Firewall
Hello, I'm trying so utilize OpManagers 'Forward Trap' function with SNMPv3. Trap Forwading works fine when using SNMPv2, but when trying to achieve the same using SNMPv3 I run into problems: PA-820 is set up accordingly and I can see incoming SNMP traps
Telegram notification
Hello. I am a OpManager user. We are faced with the problem of Telegram notifications, or rather they do not work, I ask you to help in solving this problem.
What does "The sensor is operating under critical or fatal conditions" means?
In OpManager. My ESX shows a critical error Hardware Sensor : storage - Memory - The sensor is operating under critical or fatal conditions. This may directly affect the functioning of both the sensor and related components. No idea what that mean.
OpManager to ServiceDesk Plus Cloud Integration
We have not been able to log a ticket from OpManager to SDplus Cloud. The integration seems to be setup as required. The sync button works and says it has synced successfully. When I try to test the log a ticket function using the "Test" button it
Last N hours Bandwidth Utilization - plot poll interfall changing from 1 hour to 15 minutes?
I use a lot of " Last N hours Bandwidth Utilization" in custom dashboards to show the last few hours of bandwidth. But in the new opmanager version these graphs are now showing only polls of 1 hour. In a graph of 2 hours that only shows 2 poll point which
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