Opmanager access

Opmanager access

Hey,

We are facing a problem in your company with the access of one of our employees in OpManager, when logging in to the tool it returns as "Invalid Username or Password", however the username and password are correct and only that user faces this problem.

User access is done through Radius and previously he was able to log in without problems.

LOG
[14:18:55:249]|[08-17-2022]|[com.adventnet.authentication.internal.PAMImpl]|[INFO]|[307]: LoginException occured for user : ccesconetto with msg : Invalid loginName/password|
[14:26:12:983]|[08-17-2022]|[com.adventnet.authentication.internal.PAMImpl]|[INFO]|[311]: LoginException occured for user : ccesconetto with msg : Invalid loginName/password|
[14:32:48:492]|[08-17-2022]|[com.adventnet.authentication.internal.PAMImpl]|[INFO]|[302]: LoginException occured for user : ccesconetto with msg : Invalid loginName/password|
[14:51:41:972]|[08-17-2022]|[com.adventnet.authentication.internal.PAMImpl]|[INFO]|[298]: LoginException occured for user : ccesconetto with msg : Invalid loginName/password|

Edition: Professional
Build number: 12.5.213


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