[User Conference] Join us in Pleasanton for 2 days of intensive training, and fun networking: ManageEngine User Conference 2018 is here!
We'd love to host you at our Pleasanton office for the ManageEngine User Conference and Training on the 23rd and 24th of May. We've got an exclusive track for Desktop and Mobile device management, and the proceedings are going to be kicked-off by none other than Jack Madden from TechTarget! Reason enough to attend? Well, you'll be thrilled to know that there's more in store. Click here to check out all the details. What's in it for you: Listen to Jack Madden, watch live demos, and participate
New York, are you ready? Our Endpoint Management seminar is headed your way.
The next leg of ManageEngine's Endpoint Management and Security seminar is all set to return to New York on May 31st. Join us for a day-long seminar as product experts from ManageEngine get to the bottom of various challenges faced by system administrators and also master the cybersecurity knowledge to prevent the next wave of endpoint attacks. Hurry up and register right now because we'd hate for you to miss out! Here are reasons why you must be there: Discover the top cybersecurity trends of 2018.
[User Conference - Australia] Register for ManageEngine's Australia User Conference today
We're eagerly looking forward to meeting you at our conference, this time in Australia! Learn about the latest features, updates and integrations that Desktop Central has to offer, attend live demonstrations and watch Desktop Central in action, participate in one-on-one sessions with product experts and learn the tips and tricks that will keep your enterprise safeguarded with Desktop Central. Reserve your seat and mark your calendar for two whole days of learning and fun. Join us on the following
Missing profile restrictions option for "Play Store"
Under modifying Profiles > Restrictions, I'm missing the option to Allow/Restrict "Play Store". It was there earlier this week. Is there a certain configuration that doesn't give this as an option?
Endpoint Security, GDPR & more from ManageEngine's experts
We are happy to inform ManageEngine is conducting a one-day endpoint security seminar in London on 17, April 2018. We would like to have you on board, make use of this opportunity to connect with our Endpoint Security experts and get insights into GDPR compliance from an endpoint management perspective. Please find the agenda and registration link here Pls, share it with your peers too. Hoping to see you there.
Save from hacker of wifi
How can't make possible hack of wifi?
Add csv file with contacts or block "add contact" function
Hey Guys, I'm doing a proof of concept with ME MDM software on Android. I added a google account to sync numbers but I want to block the add contact function in the policies but how do I do it? If I can block the add function, I would like to delete the google account for the phonenumber and upload a CSV file with contacts. Is it possible? Thanks in advance. Cheers, Stephan
MDM on Surface Pro blocks Mimecast Add-in for MS Outlook
We have recenly been trialling the MDM for MS Surface Pro's running Windows 10, we also run Outlook 2013 with the Mimecast for Outlook add-in. We have discovered that retrieveing email is not possible as Mimecast reports that it cannot connect to the cloud. If MDM is removed it works again. The error in the Mimecast logs is: System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.InvalidOperationException: This implementation is not part
Surface Pro 4 - Complete & Corporate Wipes
Do the complete and corporate wipe features work on Windows 10 Surface Pro devices? If a device is taken by a former employee, are you able to remotely lock or wipe the device if it isn't on your network?
how to set zero touch deployment on samsung device
Hello, I try to set a zero conf touch deployment with no luck. When I try to follow step from this url https://www.manageengine.com/mobile-device-management/help/enrollment/android_zero_touch_enrollment.html?mdmpi#steps at the "Setup zero touch portal", when I try to loging to the partner.android.portal website, to be authorized to access to the zerotouch page, you need to have a developper account which is not my case and will not. Is there another way to access to perform all setting, to be honest,
pushing app does not appear to work
Just doing an eval on Manage Engine MDM build 92142, the profile is syncing without issue but cannot "push" google free apps. currently I am testing with two devices which are Samsung Galaxy Tab E (android 6.0.1, Knox 2.6) with sim cards I am able to see the published app in the MDM app on the device and can select to install it from there, Is this the way it is supposed to work? Even by going to Device Management -> Distribute apps -> force and also going to the device MDM app -> device details
Identify devices eligible for Apple's Repair Program with Mobile Device Manager Plus
Apple has recently reported that a small percentage of their iPhone 7 devices might display a "No service" message in their status bar despite the availability of the network carrier. They've attributed this to a component failure in their devices' hardware. According to Apple, this error has affected those devices that were manufactured between September 2016 and February 2018, and were sold in China, Macao, Hong Kong, Japan and the U.S. To compensate for this issue, Apple has decided to roll out
Join us for our complimentary US Endpoint Security seminars this March.
With a total of 159,700 cyberattacks, 2017 was a big year in cybersecurity – and 2018 is slated to be even bigger. But, is your enterprise ready? We're going city-to-city to bring you sessions on endpoint management, cyberattack prevention, patch management, asset management, enterprise mobility management, and OS deployment. Hurry up and register right now because we'd hate for you to miss out! Here are reasons why you must be there: Discover the top cybersecurity trends of 2018. Watch demos of
Push apps over wifi
Hi Guys, is there a way to push apps down to the devices (non-samsung android) over wi-fi only so as not to use the phones data whenever we push a new app?
Wipe device doesn't work
Hi, i'm currently testing Mobile Device Manager. I have added a device as corporate, with QR Code enrollment. everything work fine. No I wan't to wipe the device, as if an employee left the company. The console says me "Complete Wipe has been initiated. Will be completed once the device is reachable." but the device never wipe...(I'm connected on wifi) thanks for your help
Guest user
How to allow the addition of a guest user on a tablet with android 7?
MDM keeps popping up
I have a Pixel phone registered as a personal device through our local MDM server running the free version. Whenever I exit out of a phone call, the ManageEngine MDM app becomes the active App even if it was closed and I see a brief popup that says "work profile active." This was not happening before, but I removed my personal device and added it back in to test some other functionality and this just started. It is very annoying because if I am driving and using the Android Auto app, then after a
Enrolling Samsung Galaxy S7 Corporate Device
I am trying to figure out the right way to enroll a Samsung Galaxy S7 Corporate Device. We are a small company with about 30 corporate phones and another 30 BYOD phones. I am using the free version right now with the goal to continue testing and probably move up to a pay version over time. I enrolled one Samsung Galaxy S7 phone by factory resetting it and using the Google User of AFW#MEMDM and enrolling it as a non-Samsung device. It worked great and is still working. I enrolled it as a non-Samsung
Restricting Outgoing Video Calling - Android
Is it possible to restrict or bar video calling via an Android profile? We can presently do this manually on individual devices but functionality from the MDM console would be really beneficial. Can't see anything obvious to allow us to do this though.
Creation of Apple IDs for organization
It is really confusing regarding Apple ID creations and there are limited information on the Internet or with Apple support. According to Apple, one must only use 1 Apple ID, but we all know we need multiple Apple IDs for Business use. There is no specifics on how to do so for business. The Website appleid.apple.com ask for First Name, Last Name, country, birthdate, email address and security questions. How does IT administration go about creating generic Apple IDs for business? We have a boat load
Free e-book: Six best practices for escaping ransomware
Hi IT pros, Take a break from your routine for a while, grab a cup of coffee and read our free ebook. Security experts argue that organizations can proactively avoid cyber threats by understanding the types of ransomware attacks, their workflows, motives, and effects. We couldn't agree more. That's why we've created an e-book all about ransomware basics. Download our free e-book to learn about the scope of each type of ransomware and how you can avoid future threats by employing a few security
iOS 11 behavioral changes
With the advent of iOS 11, Apple has made certain behavioural changes to its workflow. There are certain cases where the usual workflow has been modified with respect to MDM processes. Following are the OS-specific changes 1. Using Outlook/Office365 or Exchange from the default mail app in iOS 11: In devices(both iPhones and iPads) running iOS 11, users are unable to perform basic mail activities such as sending a mail or responding to one. This has been identified as a bug by Apple as viewed here.
Join our free Endpoint Management Seminar this Oct 19th, 24th and 26th!
Good news, peeps! This October, all roads lead to ManageEngine's free Endpoint Management Seminar at the cities of Atlanta, Chicago and Phoenix. Register Now! Why attend this event? Discover best practices to make your IT Management simple, fast & efficient. Learn the latest trends in IT Security to combat targeted cyber attacks. Listen to sessions on Patch Management, Asset Management, OS Deployment, Mobile Device Management and much more. Watch live demos of ManageEngine products designed to solve
Mobile Device Manager Plus provides Day one support for iOS11
Mobile Device Manager Plus is completely compatible with the features offered in iOS 11, giving users improved mobile device management (MDM) capabilities. Here’s a glimpse of the new iOS 11 features that are supported by Mobile Device Manager Plus: Remotely view devices : You can remotely view the screens of managed devices. Manage classrooms using Classroom 2.0 : you can ensure teachers have all the required access to their students' devices without having to seek permission from students. Manage
Mobile Device Manager Plus - Free Training
Join us on 24th August 2017 and 31th August 2017 at 11:30 EDT for a free training session on ManageEngine's enterprise mobility management solution - Mobile Device Manager Plus! Following topics will be covered on August 24th: Device Enrollment and Provisioning: Manage devices by enrolling it via various enrollment methods Regulate devices by pre-configuring policies Audit your organization asset data Following topics will be covered on August 31st: App Management and Device Security: Silent installation
Kiosk Mode - Missing Restriction Results in Crash
On the Samsung T350 (with KNOX) tablet, you forgot to restrict use of the "multiple apps" soft-key on the bottom left of the device (see attached image). All other keys (home, back, volume, power) can be properly restricted, but the user is still able to crash the app by hitting the "multiple apps" key and choosing "close all". While it is true that the app restarts, all work collected by the app and not yet saved is lost. I was your beta tester for other restrictions on Samsung KNOX tablet devices
MDM Plus Cloud - DPC Enrollment - Play Store Apps not working
Hi I am currently having issues pushing free play store apps from my repository. My devices are set up using your DPC token afw#memdm and are enrolled into the cloud instance fine. I am able to configure a profile and push this out to my devices. These profiles apply correctly. I've configured apps in my app depository, with the correct bundles, and confirmed that the links lead to the right apps in the play store. However these apps do not download when accessed through the ME MDM app. My devices
uninstall default device apps using mdm
is there a way to uninstall a list of pre-installed device apps using mdm ? we are rolling out 300 devices that came preinstalled with some default apps we would like to remove..
Force MDM app to sync
Hi, We are configuring a large number of devices for Kiosk mode. naturally, there's a lot of trial and error here. the default sync time for devices is every 60 minutes, which makes it impossible for testing. how do i force the MDM app to sync ? device is enrolled as owner using the QR code option. Thank you.
Corporate wipe not working
There is no corporate wipe. After clicking the corporate wipe, the device goes into a Device Unmanaged status. And remarks Corporate wipe succeeded. All the settings remain on the device itself, the MDM settings are not reset. In MDM it is indicated that the device is controlled and synchronized. Previously, when Corporate wipe, all the data was collected and, when entering MDM, requested new data for registration.
Customize the kiosk mode
Hello , I have some questions, It is possible to customize the kiosk mode ? Because when i select some apps they are displayed one by one at the left top of the screen , for me it's not really good regarding the design , it would be good to have the possibility to put those apps on the center of the screen. Do you have any solution for that ? 2nd point : When i modify a profile when the devices related to this profile will take the update ? Because i scheduled the scan but nothing happen on my device.
Free Seminar Series - End Point Management
Join us for our free seminars in the Bay Area, Los Angeles, and Dallas this July! These seminars will focus on enterprise mobility and endpoint management and help you learn how to adapt to a dynamic, mobile workforce and increase productivity with the latest mobile, server, and desktop management trends and techniques. We'll also talk about integrating with ServiceDesk Plus, patch management, OS and software deployment, asset management, remote control, and more (and have plenty of food and drinks
Mobile Device Manager Plus - Free Training
Join us on 13th July 2017 and 20th July 2017 at 11:30 EDT for a free training session on ManageEngine's enterprise mobility management solution - Mobile Device Manager Plus! Following topics will be covered on July 13th: Device Enrollment and Provisioning: Manage devices by enrolling it via various enrollment methods Regulate devices by pre-configuring policies Audit your organization asset data Following topics will be covered on July 20th: App Management and Device Security: Silent installation
Play Store Layout failed
Whenever I change the layout of the play store, it says it's successfully saved but when refreshing the page it reverts back to the previous setting. The action logs show the message 'Play Store Layout publish was failed for ******** Domain.' Has anybody else had this issue? I have noticed in web console there are quite a few errors (below), maybe this is something to do with it? Any help would be appreciated, thanks! Refused to set unsafe header "Content-length" setCountry @ playStoreLayout.do:3568
Unable to Delete MDM Workplace Profile
Hello, I'm unable to delete the AirWatch MDM Workplace Profile. Error is "can't delete account. your company policy prevents you from deleting your workplace account. if you have questions about your policy, contact your company's support person." I found the Windows Profile policy did not allow users to unenroll devices and I made the change to allow users to unenroll. However, the user had already uninstalled the AirWatch MDM Agent app and now the Workplace profile can't sync to the AirWatch server.
Move Device to Another Group
Is it possible for an Admin to move a device from one group to another after it has already been enrolled?
Enable Geo location services on iOS devices remotely ?
Hello, I would like to enable Geo tracking remotely for IOS devices . However it appears (see link below) that this can only be enabled manually on each ios device. This is a problem as it means we have to handle each device before distribution . We are using supervised devices which are linked to MDM via Apple DEP . Is there a way to enable Geo tracking remotely ? Other MDM software has this capability so I believe it is technically possible. Please advise. Thankyou. Enabling Location Services
License for app with iTunes Store ID 1182946415 could not be found.
Hi, Purchased free App on VPP Store, appearing OK. Go to deploy the App and get this error everytime.
Surface Pro 4
Can Surface Pro 4 tablets be enrolled and managed in Mobile Device Manager Plus?
Free workshop - Secure your network from WannaCry ransomware attack!
Join this free workshop to get insights which would help you in your fight against the WannaCry ransomware attack. Register now
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