Wipe device doesn't work

Wipe device doesn't work

Hi,

i'm currently testing Mobile Device Manager.

I have added a device as corporate, with QR Code enrollment.
everything work fine.
No I wan't to wipe the device, as if an employee left the company.

The console says me "Complete Wipe has been initiated. Will be completed once the device is reachable."
but the device never wipe...(I'm connected on wifi)

thanks for your help

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