camera access
Regarding the MDM solution, is there a way to hide the camera access but at the same time allowing the camera functionality to other app? I know is a peculiar issue, but this the scenario (for a iPhone with iOS 13.x) : The company X, for security reasons, does not allow phones on work area, but it will allow one app which keeps track of production issues, this app may take photos of certain processes. So Im looking for a way to hide/block the default camera app but at the same time allow the production
Run Intent configuration for Android application deployment to devices?
I was wondering if ManageEngine's MDM solution (Mobile Device Manager Plus), has any options to configure Run Intents for Android applications so that they auto-start up (performing some action) after deployment. Other MDMs have some documentation on
Bulk removal of Devices / Bulk unenroll
How can I wipe multiple devices in MDM. Also, after wiping multiple devices, how can I remove these multiple Unmanaged devices?
Expired APN, when I try to renew UID does not match
Hi, our APN certificate expired about a year ago. When I tried to renew it, my UID does not match and I get "UID in renewed APNS Certificate does not match". Do I need to deprovision all my devices and start all over again? I am really not entirely
Use network account for Kiosk login
I've attempted to use MDM through Desktop Central in order to set up a Windows 10 multi-app kiosk. I enrolled the device and assigned it to the desired basic network user. I created the profile and also assigned it to the device. However, the device
New to MDM & Kiosk mode
Hello, I'm new to MDM and need to get 6 iPads set up to just allow access to 2 websites, chrome, and Salesforce. I've watched all the videos and went through all the walkthroughs but cannot seem to get Kiosk mode to work. Every time I apply the profile
Is there away to Factory Rest/Erase iPads from MDM Plus?
Is there away to Factory Rest/Erase iPads from MDM Plus?
Associating an Additional Profile without Passcode Changes
I want to add an additional Profile to some of our Smartphones, witch will restrict the usage of SIM Calls. Therfore I create an Profile callen NoSimCalls, and Associate this profile additional to the selected Smartphone. This Smartphones already have
Kiosk mode on Android, not allowing Google Voice to ring
I'm trying to restrict an android phone to use Google Voice in kiosk mode. I can do that but when I call the GVoice number the phone doesn't ring, it just shows the accept/decline call screen with not audible notifications. If I exit kiosk mode it rings
Android Kiosk mode Wallpaper
In Kiosk mode, Manage Engine default wallpaper looks good in any tablet rotated position. But if custom wallpaper is applied, then when tablet is being rotated, wallpaper also rotates and gets all stretched out and messed up. Is it possible to change
Cisco ISE and Manageengine MDM integration
Hello. Is it possible to integrate the Cisco ISE with Manageengine MDM ? I got the following error. I checked the connectivity and access credentials but I couldn't solve the problem.
Schedule sleep / wake up or just screen off / on for Android tablet in Kiosk mode
Hi, I successfully applied Kiosk profile with one application for my Samsung tablet. Does ManageEngine have a profile to schedule display off / on? We want display to be turned off from 18h until 07h in the morning. Is this possible? Kind regards, I
Can't apply policies for personal profile
I was trying to apply policies to the personal profile in Samsung Galaxy tab A7. But when I enroll the device it automatically creates work profile and the policy isn't working.
CVE-2021-44228 - Log4Shell
Is the Edge Mobile device manager vulnerable to the new CVE-2021-44228 log4shell vulnerability? If so what is the solution for fixing it.
Deployment via EMM token stuck
Hi. I'm trying to enroll Android tablets to ME MDM Cloud using EMM tokens. Since the devices are on Android 10, I can use the newer QR code, which of course is much more comfortable as the older QR code where I have to manually enter the Wifi details.
Paid app
I've read https://www.manageengine.com/mobile-device-management/faq.html#a31 but I still can't add paid app to App Repository. Below are steps I followed Device Mgmt->App Repository->Apps->Add App->Play Store App Search "Barcode & QR code Keyboard PRO"
shared ipad setup 365 integration with microsoft apps
We are predominantly an windows environment. ManageEngine is linked to ASM. ASM is linked to AzureAD and the apple ids are azureAD email/UPN with automated sync. ME is linked to AzureAD for users and groups again with automated sync. Apps are installed
Missing Youtube, Gmail, S-Finder under Android Profiles>Restriction>Applications
Hello, When I create an Android Profiles I don't see Youtube, Gmail, S-Finder under Android Profiles>Restriction>Applications as shown in https://www.manageengine.com/mobile-device-management/help/profile_management/android/mdm_android_restrictions.html What
Android Lock Screen
Hello We are using android phone for our company. I can change the wallpaper but I can't change the lock screen. I didnt found in the mdm plus system. How can I change the lock screen pic?
MDM allowing App Store for user
I am using MDM to deploy apps I have selected in ABM for our Apple devices. But the user is not able to choose their own apps from the Apple App Store and download themselves. The Get button is grayed out and the user is not able to select it. There are
shared ipad setup
I would like to add shared ipad functionality to some of our ipads managed in MDMplus. I have read https://www.manageengine.com/mobile-device-management/help/asset_management/mdm_shared_ipads.html but cannot find any of the options listed in the document:
Android Device Owner without NFC or Camera
Hello, I'm having problems adding a Zebra device that is without NFC or Camera to MDM as Device Owner profile. The device have android 7.0 and the only mode to add it that I have found is to download the APK from internal server, install it and joining with the "by myself" option with the OTP. Unfortunately, in this mode, if chooice either Personal or Corporate doens't matter in the final device enrollment type, becasue it's always Profile Owner. I need Device Owner because I need to silent install
Log in to iCloud
Hello, is there any way to add iCloud account centraly via MDM? Thanks Ed
Geofence Policy in offline device
Hi, my question is, what happens if the iPad is offline (out of wifi range) and leave geofence? My goal is to get the iPad lost even in this case. Can this be set? It is also a good solution to put the iPad in lost status if disconnect from the wifi.
Stuck on Authenticating User
I have had 4 users (out of about 100) so far that cannot use the URL or the invite to install MDM on their iPhones. They are all the same model as other users, their accesses are similar, nothing is different. When they get to the AD AUTHENTICATION page
The change of device Group is not apply to devices immediately
I moved a device from old group to new group, but I found that the settings in new group had been applied to the device after a hour. Any method to trigger the synchronation on MDM server portal? I wanna the change apply to my device immediately. Thank
Securing access into Exchange using a CEA policy - am I missing something?
Our on-premise installation of DC has been running well for a couple of months and we're investigating the use of Conditional Exchange Access (CEA) policies to restrict the devices that can connect to our on-premise Exchange 2010 SP3 server. As per the
Recreate default Admin account
Dear Community, in our on premise installation of ME MDM Plus we created a new local admin account with a different username. Then we deleted the default "Admin" account. Everything is working but we have some strange effects and the logs are giving some
Android Work Profile and opening attachments like Word, Excel, PDFs...
For folks that have setup a Work profile scenario on your Android devices (BYOD), what application are you using to open up Word documents, spreadsheets, PDFs, and Zip files? I have been testing Polaris, but it has the constant advertise popups.
Apple USB Restriction
Hi, Testing the MDM feature and have stumbled across a weird setting - I would like this setting on so that it is not allowed - but the only settings I seem to have are allowed - or User Controlled. Shouldn't this be a restrict setting? I'm trying to
Export restrictions
Is there a way you can export all the restrictions you have set in a profile for easy reading and reporting? I'm currently trialling the MDM plugin for DC and can't seem to spot an easy way to export/print this in anyway?
block internet sharing
I need to block internet sharing on the mobile device. How do I do?
Standalone Chrome Sites in Kiosk Mode?
There is a website that employees use to clock in and out. I need my employees to stay on that page. I have successfully put my Samsung tablet into Kiosk mode on Chrome, and blocked other websites using the MDM, but it's not exactly how i want it to be.
enrol ipad as shared ipad (education)
I have an ipad that is synced from apple school manager to manageengine. The ipad is in a group and has profiles, it has been working just fine in 1:1 mode. I wish to change the ipad into a shared user ipad (in reality only two users will be using the
Push Notifications or suggestions for distributing corporate alerts?
I'm looking for a way to do something similar to an Emergency Alert to inform our employees of active COVID cases. Any ideas?
"Awaiting Device Activation" after joining iPad through Apple Enrollment
Hello, we have a few iPads that we've enrolled in Apple Business Manager through Apple Configurator 2. We can see them in the Apple business portal. In Mobile Device Manager, we've been able to enroll them using "Apple Enrollment," but we just see it
How to enable unattended remote access for Android 10
How to enable unattended remote access for Android 10, since "do not show again" setting is not available anymore.
Rest API staged chromeos device actions
1. Is it possible to list staged chromeos devices via the rest api? The devices api does not seem to return information for enrolled devices which have not had the assign user action performed. 2. Is it possible to assign user to a staged chromebook device via the rest api? The device/actions endpoint can possibly do so but there is little documentation on how to use the actions.
Sophos to ME MDM
Hi, Is there any guides/tips/recommendations when migrating from Sophos (or any other) MDM solution to ME??? Thanks
Where do download from content management go?
Hi, I have sent documents through content management to managed devices. I open the ME MDM app and can see them in content catalog. However, when I download them through Content Catalog, I can't find them on the device. They don't got to My Files or to One drive or Drive, depending on what file storage has been loaded to the machine. They are all Samsung Galaxy Tab A's. Help! Where did the files go?
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