Silent install problem in HyperOS2
Hello. I want to install apps through MDM software on a Redmi Pad 2 tablet with Android 15 and HyperOS 2 user interface. I have done this before on Redmi pad SE with Android 13 and MIUI 14 without any problems. However, on the new tablet, I'm encountering
From the required domains, which are crucial for the MDM to function?
I was going through the firewall whitelisting required for the service because I noticed Apple TVs haven't checked in in years; when I noticed the list for the domains required for the services is broader than before, and it's not in the dedicated port
Apple account on ipad : where is the code ?
Hello, I've configured shared ipad with guest mode (which work) and the possibility to use apple account. But when i want to connect to my apple account, a "code" is requested. I cannot figure out where this code is defined (on business.apple.com, i don't
Uninstall an app
Hello, As admin, How can I uninstall an app from only one device without touching other managed devices. Thank you!
Update License Mobile Device Management Cloud
Hello, Our MDM licence is expiring soon, could you facilitate us any document on how to update it? All the documentation we have found is for On-premise MDM, but ours is located in Zoho's servers.
Bug in kiosk mode
Hello. I have enabled Kiosk Mode in ManageEngine MDM. In client (smart phone) everything seems fine, but when I restart the device, before Kiosk Mode enabling, the user can access to apps and settings and perform any action. Sometimes, by pressing the
How apply changes immediately for android devices?
Hi, I changed some settings in a profile and updated the group of Android devices (for example, I changed the background and added a new application to be installed). However, no changes have been applied on the clients even after 15 hours. The only way
Apply specific policy for non-compliant devices
Hi everyone, We are currently testing Mobile Device Manager (as part of EndpointCentral MSP cloud). So far so good. I'm looking for a feature that I'm not sure it exists (though it exists on others MDM solutions) : Can I set a minimum compliant iOS version
QR Code Enrollment without internet
Hi. Hello, I want to enroll new devices into ME MDM using a QR code. However, I don’t want the server or the Android tablet to be connected to the internet (or at least only the tablet to be connected to internet). On the other hand, the device needs
ManageEngine MDM Server Behind Firewall - NAT Configuration Not Working for External Mobile Connections
Hi everyone, I'm running into a persistent connectivity issue with my ManageEngine MDM setup and could use some advice. My Setup: Installed ManageEngine MDM on my office PC (acting as the server) Office has its own firewall configuration My mobile device
"MDM Enrollment Failing – Firewall or Hotspot Issue? Need Quick Validation!"
Hey everyone, I'm in the middle of setting up ManageEngine MDM and hitting a roadblock during device enrollment — I keep getting "site can't be reached" errors on the enrolling device. I've got two strong theories and would really appreciate validation
MDM Automate OS Updates vs Device Profile Restriction disallowing user to Update OS/Access firmware recovery
I've got several Android devices that have been set up within MDM to automate OS updates. However, the majority of these devices seem to be failing to actually update. I noticed that the device profiles I've set up for these devices restrict the user
Personal and business mobile enrollment
Hello,
I'm testing the ManageEngine solution for mobile fleet management.
The enrollment of corporate phones is going well.
When I try to enroll a personal phone with a work profile, the enrollment is successful, but ManageEngine displays a message:
Android standard apps
Hello everyone, I would like to create a setting or profile to uninstall all the apps installed by default in the Android operating system. However, they should be able to be installed via the Play Store if required, i.e. I don't want to put them on the
API Error: Invalid Client
I am getting below response while trying to authenticate with https://accounts.zoho.com/oauth/v2/token endpoint with self client, { "error": "invalid_client" } I have checked multiple times that I am using correct credentials and code generated from api
Can I block / prevent app update by device owner via work profile Play store?
Can I block / prevent app update by device owner via work profile Play store for Samsung Galaxy devices with Knox? I couldn't find an option in MDM webclient, the device owner still can update the app by themselves
MDM communication without Internet.
Is there any way for the managed device and MDM to communicate without internet? If so please let me know how that could happen.
Managed apple ID through MDM
Dear Sir or Madam, I would like to know where in my mdm manageengine Profile section, is the managed apple id located. I am trying to put a managed apple id in some ipads and I cannot find the way to do it. It would be great if I could have some guidance
Launcher
1. We are planing on making a switch from Intune to ManageEngine. One tool i had with Intune MDM was microsoft launcher to have only apps i desired display on the phone. Does Manage Engine have launcher app or an app that is compatible with Manage Engine?
Force Update App with New Keystore on MobileEngine MDM without Losing Offline Data
Hello MobileEngine Support, We need assistance with updating an app on devices enrolled in MobileEngine MDM. Due to a lost keystore, we can no longer sign the app with the original certificate, which prevents us from updating the app directly. Here are
How do I disable to security warning for "Secure Gateway Server Settings"
Hi, I am running a local instance of MDMP Plus, and publishing it to the Internet via a local reverse proxy. I've copied across the config from within the MDM Plus NGNIX config from "Secure Gateway Server", so has the same limits/protections. I'm using
How to Search Devices by IMEI in Mobile Device Manager Plus API
I’m currently working with the [Your MDM Solution] API and trying to find a way to search for devices using their IMEI numbers. Understanding API Structure: I’ve been exploring the available endpoints, but I am unsure if there’s a specific endpoint for
MDMPlus : Switch from trial to free
Hi, I just downloaded the free edition of ManageEngine Mobile Device Manager Plus and it works great. Even if I downloaded from the free version link, it says I'm using a 30 days trial version and I don't see any choice to switch from trial to free version
Approved to use Samsung Knox services. Where to go from here?
Hi all, I'm a complete new-beginner in this field. My goal in this project is to learn how to manage mobile devices. What I have done so far: - Did a lot of reading on Knox KPE. From what I understand this service is now free? - Created an account in
Apple Wallet with Managed IDs
We have a fair number of managed devices, all enrolled through QR codes, initiated by ME MDM. The users are all Apple Business Managed IDs. We have been using this successfully for a few years now. I have been requested to allow Corporate electronic bank
ManageEngine MDM on Windows Snap Dragon devices
I want to verify that I can manage a new Windows Surface Pro with a SnapDragon processor. Support seems to be unable to say yes or no. They just keep saying, Windows 10.0 or higher. But with this being a new architecture and so many incompatible software
Enrolled devices in Apple business manager can easily just remove themself from organization during factory reset
I thought I had everything done correctly but I cannot seem to activation lock our corporate ios devices. They are registered in apple business manager. During a factory reset they correctly come up to the Remote Management page but under the "enroll
Roll back to a previous app version - Android
Hi guys, Does anybody knows if and how it is possible to roll back/downgrade an app via MDM? Even better if that can de done to a single device? That would be an app available via Google Play Store... We are facing some issues with a specific app, coincidently
Passcode rule is not enforced in Kiosk mode
Hello everyone I have a Galaxy Xcover 7 that is registered in Kiosk mode with several apps. A password directive has been created with a pattern and that the screen is switched off after 30 seconds. Now when I unlock the smartphone it is directly in kiosk
URL or Application allow for a custom time period
Hi Team, Is it possilbe to allow URL, Appliations for a specfiq group of users or devices for a custome time period? As a example: https://www.google.com/, https://www.manageengine.com URL will be allow for specifiq users or devices after 6:PM to next
Significant security updates for MDMP email notifications
Hello everyone! This post is to inform you about an upcoming improvement to our email communication system, designed to enhance security and deliverability. The change: Currently, emails from Mobile Device Manager Plus may originate from a generic ".com"
How to access a Private PlayStore app hosted by another organization?
Samsung SDS has given us access to an application that they host in their Private Play Store. They have allowed our organization to have access via their Google Developer account settings but, I don't see a method for accessing/adding this to my App Repository
Is there any way to have the MDM turn off or disable Wi-Fi on iPads?
These iPads are corporate owned and have an active cellular connection so we would like to just turn off the Wi-Fi on them to make them a bit more secure. If we can do this, we would like to ensure that users can't just turn the Wi-Fi back on again. Any
Change device username after enrollment
Hi All, I'm an new user. I've a question about the username after enrolled devices. All enrolled devices thought user A, and we need delete user A then change to User B. Anything will happen for this action? Or any procedure should I do before delete
What is the current version and where are the Service Packs
Hi, I’m still new to this, so not sure if it’s me. I downloaded MDM Plus to run on-prem and its version 11.1.2401.3. When I look on the support pages, ass the service pack versions are for version 10.x. ‘Any idea when Service Packs for version 11.x will
Patch-Folder
Hello, the Content of the Patch-Folder is getting out of hand. It takes more then 25gb on our system. Is there any way to clean up old patches?
Forgotten Password - Device Reset - Now asking for Google Mail
Good morning, We have a device, where the user has entered his password incorrectly 3 times and the device performed a factory reset. Now the device is asking us to verify the Google account that was previously synced on this device. This device was setup
App Config File - Login Users
I've recently moved over a few iOS devices to MDM and wanted to get as much pre-configured for the users as possible. I'd like to have specific managed apps loaded with the user's login details at enrollment. Can't this be done by adding the app config
Possible to exclude mobile devices from Azure sync?
We're currently in process of migrating to Intune for MDM and I've noticed that some phones flagged as personally owned are being imported into SD+ inventory. Ideally, I don't want any mobile devices imported as we only use SD+ to track computer asset
Re-enable admin account from CLI?
Hi, I've got a scenario question here. I'm looking at the free version, and this only allows for one admin account. If I were to use AD for external auth, and there is any issue, is there a way to either re-enable the local admin account or switch the
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