[Free E-book] 6 help desk hacks to reduce your ticket volume
An ever-increasing pile of IT tickets can be intimidating for any service desk. Regardless of whether these tickets were created over time or were the result of a massive outage, our list of curated hacks can help you reduce your ticket volume.
Chromium Security Updates for Microsoft Edge (Chromium-Based)
Hello All, Microsoft has released a security advisory for Chromium-based Microsoft Edge that fixes several vulnerabilities. Below you can find the detailed information: Microsoft Edge version - 87.0.664.75 Based on Chromium version - 87.0.4280.141
Chromium Security Updates for Microsoft Edge (Chromium-Based)
Hello All, Microsoft has released a security advisory for Chromium-based Microsoft Edge that fixes several vulnerabilities. Below you can find the detailed information: Microsoft Edge version - 87.0.664.75 Based on Chromium version - 87.0.4280.141
Chromium Security Updates for Microsoft Edge (Chromium-Based)
Hello All, Microsoft has released a security advisory for Chromium-based Microsoft Edge that fixes several vulnerabilities. Below you can find the detailed information: Microsoft Edge version - 87.0.664.75 Based on Chromium version - 87.0.4280.141
[Community Digest] ServiceDesk Plus - December 2020
To all our esteemed community users, we wholeheartedly thank you for all your support and valuable interactions in 2020. In this New Year 2021, we wish you Prosperity and Good health! Here is the monthly rewind for December 2020! Version and Build releases:
Chrome releases stable channel update to fix several security vulnerabilities
Hello everyone, Chrome has fixed several security vulnerabilities in its stable channel update 87.0.4280.141 for Windows, Mac and Linux, The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2021-21106 Use after
Chrome releases stable channel update to fix several security vulnerabilities
Hello everyone, Chrome has fixed several security vulnerabilities in its stable channel update 87.0.4280.141 for Windows, Mac and Linux, The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2021-21106 Use after
Chrome releases stable channel update to fix several security vulnerabilities
Hello everyone, Chrome has fixed several security vulnerabilities in its stable channel update 87.0.4280.141 for Windows, Mac and Linux, The details of the vulnerabilities fixed are as follows: CVE ID Vulnerability Severity CVE-2021-21106 Use after
Mozilla fixes a critical vulnerability in Firefox 84.0.2 and Firefox ESR 78.6.1
Hello everyone, Mozilla has fixed a critical security vulnerability in Firefox 84.0.2 and Firefox ESR 78.6.1. The details of the vulnerability are as follows: CVE ID Vulnerability Severity CVE-2020-16044 Use-after-free write when handling a malicious
Mozilla fixes a critical vulnerability in Firefox 84.0.2 and Firefox ESR 78.6.1
Hello everyone, Mozilla has fixed a critical security vulnerability in Firefox 84.0.2 and Firefox ESR 78.6.1. The details of the vulnerability are as follows: CVE ID Vulnerability Severity CVE-2020-16044 Use-after-free write when handling a malicious
Mozilla fixes a critical vulnerability in Firefox 84.0.2 and Firefox ESR 78.6.1
Hello everyone, Mozilla has fixed a critical security vulnerability in Firefox 84.0.2 and Firefox ESR 78.6.1. The details of the vulnerability are as follows: CVE ID Vulnerability Severity CVE-2020-16044 Use-after-free write when handling a malicious
Analytics Plus free virtual classroom training - Expert's course
Hello folks, We're delighted to bring you our next instructor-led classroom sessions for Analytics Plus users. Tailored for expert users, these sessions focus on a range of advanced analytics concepts including building data models and preparing IT
Issues in reverting Knox Policies in Samsung devices upgraded from Android 9 to 10
Description An issue has been detected in Samsung devices upgraded from Android 9 to 10, which resulted in the loss of Knox Platform for Enterprise (KPE) functionalities in Android Go and One UI Core devices. Knox Platform for Enterprise (KPE) enables
Support for First Name and Last Name
Dear Users, We are preparing for the release to support First Name and Last Name. A brief note on this new enhancement : Users can now be addressed by their first name, last name, full name, or preferred name. Introduced new fields First Name and Last
[DidYouKnow-37] Database Maintenance settings
Database performance is such a critical factor of any application/network. IT organizations are always chasing better performance that involves monitoring, tuning, and improving applications database as a crucial activity. Because of indices and other performance improvements, databases consume a LOT more disk space than what the actual data itself requires. Hence, monitoring the disk usage on the database server is vital to avert application crash or failure and to sustain optimal performance. With
Termination of patch database sync for versions lesser than 10.0.392 in Desktop Central
Hello Everyone, This is to announce that we have planned to terminate the patch database sync for Desktop Central versions lesser than 10.0.392 by end of March 2021. That being said patch updates will not be continued for versions less than 10.0.392 in
Termination of patch database sync for versions lesser than 10.0.392 in Patch Manager Plus
Hello Everyone, This is to announce that we have planned to terminate the patch database sync for Patch Manager Plus versions lesser than 10.0.392 by end of March 2021. That being said patch updates will not be continued for versions less than 10.0.392
[Security advisory] Authentication bypass vulnerability in AssetExplorer build 6503 to 6723
Dear users, This is a security advisory regarding a possible authentication bypass vulnerability in AssetExplorer, which has been identified and rectified. Users of AssetExplorer version 6503 to 6723 who have enabled SAML authentication are affected
Password Manager Pro new build 11004
Hi, Password Manager Pro 11004 has been released and is now available for download. This release comes with a few enhancements and a bug fix. For detailed information, please see our Release Notes of this upgrade pack (build 11004). How to Upgrade
Celebrate the Season: HAPPY HOLIDAYS!
On behalf of the ManageEngine Community team, we first want to take this opportunity to wish you all a very safe, warm and Happy Holidays. It’s been quite a year. Although it’s been challenging, we've been so
Issues in the iOS 14.2 update that cause app crashes
An issue has been detected in the iOS 14.2 update, that causes certain app store applications that have been developed using Xamarin, an app development tool provided by Microsoft to crash when they are distributed using an MDM solution. This issue does
Security vulnerabilities fixed in Firefox 84, Firefox ESR 78.6 and Thunderbird 78.6
Hello All, Mozilla has released security advisories for Firefox 84, Firefox ESR 78.6, Thunderbird 78.6. A series of security vulnerabilities were fixed in this update. Find the details for the same below. CVE ID Description Impact CVE-2020-16042 Operations
Security vulnerabilities fixed in Firefox 84, Firefox ESR 78.6 and Thunderbird 78.6
Hello All, Mozilla has released security advisories for Firefox 84, Firefox ESR 78.6, Thunderbird 78.6. A series of security vulnerabilities were fixed in this update. Find the details for the same below. CVE ID Description Impact CVE-2020-16042 Operations
Security vulnerabilities fixed in Firefox 84, Firefox ESR 78.6 and Thunderbird 78.6
Hello All, Mozilla has released security advisories for Firefox 84, Firefox ESR 78.6, Thunderbird 78.6. A series of security vulnerabilities were fixed in this update. Find the details for the same below. CVE ID Description Impact CVE-2020-16042 Operations
Adobe releases security updates for Acrobat and Reader
Hello everyone, Adobe has released security updates for Acrobat and Reader for Windows and macOS. These updates fix a vulnerability that has been rated 'Important'. The details of the vulnerability and affected versions are as follows: CVE ID Vulnerability
Adobe releases security updates for Acrobat and Reader
Hello everyone, Adobe has released security updates for Acrobat and Reader for Windows and macOS. These updates fix a vulnerability that has been rated 'Important'. The details of the vulnerability and affected versions are as follows: CVE ID Vulnerability
December 2020 Patch Tuesday Updates
Hello Everyone, Below is the breakdown of updates released this Patch Tuesday. New Security Bulletins : 2020-12 Security Only Quality Update for Windows Server 2008 Systems (KB4592504) (ESU) 2020-12 Security Only Quality Update for Windows 7 and Windows
December 2020 Patch Tuesday updates
Hello Everyone, Below is the breakdown of updates released this Patch Tuesday. New Security Bulletins : 2020-12 Security Only Quality Update for Windows Server 2008 Systems (KB4592504) (ESU) 2020-12 Security Only Quality Update for Windows 7 and Windows
December 2020 Patch Tuesday Updates
Hello Everyone, Below is the breakdown of updates released this Patch Tuesday. New Security Bulletins : 2020-12 Security Only Quality Update for Windows Server 2008 Systems (KB4592504) (ESU) 2020-12 Security Only Quality Update for Windows 7 and Windows
Security vulnerabilities fixed in Microsoft Edge for Chromium
Hello everyone, Microsoft Edge for Chromium has been updated to version 87.0.664.57. This update fixes some high severity security vulnerabilities, the details of which are as follows: CVE ID Vulnerability Severity CVE-2020-16037 Use after free
Security vulnerabilities fixed in Microsoft Edge for Chromium
Hello everyone, Microsoft Edge for Chromium has been updated to version 87.0.664.57. This update fixes some high severity security vulnerabilities, the details of which are as follows: CVE ID Vulnerability Severity CVE-2020-16037 Use after free
Security vulnerabilities fixed in Microsoft Edge for Chromium
Hello everyone, Microsoft Edge for Chromium has been updated to version 87.0.664.57. This update fixes some high severity security vulnerabilities, the details of which are as follows: CVE ID Vulnerability Severity CVE-2020-16037 Use after free
[Community Digest] ServiceDesk Plus - November 2020
Here's the roundup summary for the month of November 2020! Version and Build releases: We had 2 build releases · 11131 (Released on 03rd November 2020) · 11132 (Released on 04th November 2020) Check our ReadME article for more details. Product highlights:
Security vulnerabilities fixed in Chrome with the stable channel 87.0.4280.88 update
Hello everyone,Google has updated the stable channel for Chrome to 87.0.4280.88 for Windows, Mac and Linux. This update fixes some high severity security vulnerabilities, the details of which are as follows: CVE ID Vulnerability Severity CVE-2020-16037
Security vulnerabilities fixed in Chrome with the stable channel 87.0.4280.88 update
Hello everyone, Google has updated the stable channel for Chrome to 87.0.4280.88 for Windows, Mac and Linux. This update fixes some high severity security vulnerabilities, the details of which are as follows: CVE ID Vulnerability Severity CVE-2020-16037
Security vulnerabilities fixed in Chrome with the stable channel 87.0.4280.88 update
Hello everyone, Google has updated the stable channel for Chrome to 87.0.4280.88 for Windows, Mac and Linux. This update fixes some high severity security vulnerabilities, the details of which are as follows: CVE ID Vulnerability Severity CVE-2020-16037
Direct Download of patches to simplify WFH patching - Don't let bandwidth constraints hinder patching for remote machines
Hello everyone, Downloading and deploying patches to remote machines is one of the significant problems faced by IT administrators during the transit to remote work. Remote agents connecting to the server and downloading patches cause significant consumption
Direct Download of patches to simplify WFH patching - Don't let bandwidth constraints hinder patching for remote machines
Hello everyone, Downloading and deploying patches to remote machines is one of the significant problems faced by IT administrators during the transit to remote work. Remote agents connecting to the server and downloading patches cause significant consumption
[Tips & Tricks] QuickLinks within ServiceDesk Plus
One of our customers had come up with a requirement to add quicklinks in ServiceDesk Plus. The reason being that users in his environment access quite a few numbers of sites often, having them as quicklinks in ServiceDesk can be handy and time-saving.
Upgrade assistance and final call to upgrade your ServiceDesk Plus to the latest version
Dear users, Thank you for being a valued customer of ServiceDesk Plus. This post is a kind reminder that our support is not offered to customers with builds more than a year old, according to our support policy. We are pleased to provide upgrade assistance
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