ManageEngine Pitstop | Community and Support forums

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                      • Announcements

                      • Upcoming Enchancement in Request

                        Dear Users, We are elated to announce the upcoming enhancements in Request in ServiceDesk Plus Cloud.Below is a brief run-through of the same. Enhancement Merged Request Information in Parent Requests After merging requests, users can now: Identify conversations
                      • Update – New IP Ranges for UK Data Center

                        Dear Customer, We have recently added new IP ranges in our UK Data Center. If you have enabled IP whitelisting in your mail server, please ensure the following new IP addresses are added in addition to the existing ones to avoid any disruption. New IPs:
                      • ADSelfService Plus 6519 enhances security with important issue fixes!

                        Hello Everyone, ADSelfService Plus' latest build, 6519, has been released with the following updates: Issue fixes An access control issue caused by improper error handling has been fixed. An issue where enrollment for Duo Authenticator through CSV and
                      • 🚀 Join us at UserConf London 2025!

                        Dear Customers, We’re thrilled to announce that UserConf London 2025 is happening on October 23–24, 2025, at the ICC Maritime Suite, ExCeL London 🎉 This is your chance to: ✅ Deep-dive into our products with expert-led, hands-on sessions ✅ Connect with
                      • Upcoming SA Disaster recovery drill scheduled for 19th & 26th Sep 2025

                        Dear Customers, We have planned to conduct our yearly Disaster Recovery(DR) Drill for Zoho SA(Saudi Arabia) Service on 19th September 2025 and 26th September 2025 to ensure our DR Readiness in SA Deployment. This will help us support our expanding server
                      • Most Discussed Topics

                      • Bug in kiosk mode

                        Hello. I have enabled Kiosk Mode in ManageEngine MDM. In client (smart phone) everything seems fine, but when I restart the device, before Kiosk Mode enabling, the user can access to apps and settings and perform any action. Sometimes, by pressing the
                      • ServiceDesk Plus and Microsoft Copilot Agent

                        Hello, In our company, we want to enhance the end user workdays experience using Microsoft Copilot (Licensed or not with Copilot Chat). For example, the idea would be that if an end user ask for help, search a solution in our Sharepoint Online websites,
                      • You have exceeded the limit

                        I get this error but I am under 200 fields! I know I can update the value in globalconfig, but that didn't fix the error. Update globalconfig set PARAMVALUE = I am on version 14105
                      • Windows 11 cumulative patches not copying to the system

                        Morning, we recently updated to Windows 11 and now we are unable to patch the cumulative updates for Windows 11. The patch folder does not show up under the agent folder and we get path not found to the store message. I have uninstalled and reinstalled
                      • On Premise - Teams Integration

                        Hi Is it possible to send outage notifications via teams if we enable on premise SDP integration?