Dear Customers,

We have planned to conduct our yearly DR Drill for Zoho CN(China) & JP(Japan) Services on 28 Oct 2023 and 04 Nov 2023 to ensure our DR Readiness in CN & JP Deployment. This will help us support our expanding server far more efficiently.

Services will be running in DR DC for one week.

We do not expect any disturbances to the services during this period. If you experience any disruption, please feel free to drop us an email at support-cloud@servicedeskplus.com ,and we’ll be quick to help you.

We will update here once the network drill is complete. As always, we thank you for your business and continued support. We remain committed to continually improving our operations and infrastructure facilities to best serve your business.

Note:

Kindly check that you have allowed the following IP address(applicable only when you configured IP address in your firewall).

If you are using servicedeskplus.cn, please allow the following IP addresses:

163.53.93.63

124.251.121.54

If you are using servicedeskplus.jp, please allow the following IP addresses:

193.118.160.40

193.118.161.40

Thanks & Regards,

Ramya

ServiceDesk Plus Cloud