[Free webinar] 5 ways to measure and reduce your help desk's workload
Is a near-constant flurry of tickets weighing down your help desk operations?
When operating in a perpetual fire-fighting mode, we often fail to spot technicians' woes. Our latest webinar
lays out strategies to catch the signs of a struggling help desk and reduce ticket volume by half.
Date and time:
November 21, 2023
2pm AEST | 10am GMT | 10am PST
Why attend this webinar?
At the end of this session, IT leaders can:
- Attain a realistic picture of help desk workload.
- Understand technician's true contribution and performance.
- Streamline workload management.
- Overcome delivery delays with AI-led ticket delegation and performance tracking.
- Eliminate underlying process inefficiencies and bottlenecks.
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