Extest login failures
Since installing and configuring Exchange reporter plus, we are seeing thousands of Bad User Name logon failures for usernames starting with Extest (e.g. Extest_4dfccfaf0f494..) . How can we stop these?
[KB] How to check on emails that were not delivered in your organization?
In organizations, it occasionally becomes necessary to find out details about all emails that were not delivered to their intended recipients. This need occurs based on the line of work, as explained below. Finance: A patron could be claiming they did not receive their financial statement as an email. When customers bring this up as a reason for not paying their dues, you need to verify if the email was delivered or not. Education: Course schedules and exam time tables could be emailed to students,
Room Mailbox usage report : Working hours / Room Name
Hello! First of all, thank you for all those great tools ! I'm looking into using the "Room mailbox usage" report, and i'm getting confused with the values that are given. It seems that the occupation times / % are not based on the working hours set for each room mailboxes, therefore, the statistics are not relevant.. sadly I don't have users booking meetings at 2am ;) Also, I'm not able to display the room mailbox name, but only it's UPN/EmailAddress. And I can't add/remove columns in the report.
[KB] How do I identify users communicating with external email domains?
All organizations have plans and policies in place about internet usage. After all, these policies ensure that an additional layer of security exists over critical business information, and help keep a check on the type of data that gets in and out of the organization. You, as an administrator, need to monitor traffic within your organization to avoid possible data loss. One common policy organizations have is about misuse of office resources. You may need to: Discover users who are communicating with external email domains the most: There are chances
Office 365 and Exchange Server reporting and analysis
Week 5 of ManageEngine's free training - Register now! Date: May 17, 2017 Time: 10:30am BST | 3pm IST The past 4 workshops of this series focused on how Exchange Reporter Plus helps out with effective resource management, data security, real-time change auditing, and more. The fifth and final workshop is a must-attend for administrators of hybrid environments, for this week, we will be discussing how you can report on Office 365 components, too! In this workshop, you will learn how to: Identify all the inactive distribution lists.
[KB] How to keep an eye on mailbox traffic?
Administrators need to be vigilant about mailbox traffic for reasons including the following: Identifying spamming activity: Sometimes, an abnormal number of emails may be sent to or received from users. This could be an indication of spamming activity and needs to be checked immediately. Balancing server load: Admins need to keep an eye on server loads. One server may be handling more load than the others, which leads to problems such as email delays, slow logons, and other performance issues. Analyzing
Outlook Web Access, ActiveSync, & Exchange email traffic reporting
Week 4 of ManageEngine's free training - Register now! Date: May 10, 2017 Time: 10:30am BST | 3pm IST The past 3 workshops of this series focused on how Exchange Reporter Plus helps out with monitoring, real-time change auditing, and analysis of Exchange components. This week will be about how Exchange Reporter Plus provides complete details on Outlook Web Access (OWA), ActiveSync, and email traffic. In this workshop, you will learn how to: Track OWA logons and find the reasons for logon failure.
username and password
Hi,, which username and password that I will access at image below( exchange server username & password or other password ?) in exchange heath monitor ? Thanks and best regards Abdullah AL Anazi
[KB] How to adhere to email response SLAs?
Problem:Your organization may have a Service Level Agreement (SLA) about email response and it is highly necessary for your customer-facing teams to stick to it. Customer service executives now have to respond to customers in a prompt manner in order to adhere to this SLA. For this reason, managers and administrators try to be extra vigilant about the response time of mailbox users. However, using the native tools to check response time is a daunting task. Solution: Adhering to email response SLAs can be done using the Email Response Time report. This report
Monitoring of Exchange services, components, and protocols.
Week 3 of ManageEngine's free training - Register now! Date: May 3, 2017 Time: 10:30am BST | 3pm IST So far in this workshop series, we've discussed the features of Exchange Reporter Plus that help with information security and efficient resource management, including: Auditing changes to mailbox permissions. Tracking non-owner mailbox access. Monitoring mailbox size and growth. Identifying inactive and orphaned mailboxes, and much more! Don't worry if you missed the first 2 workshops--their
view headers of message
I sometimes get reports from users about issues with e-mails. They do not forward the entire e-mail just the body. And I do not get to view the e-mails headers and the source IP address for troubleshooting. Is there a way i can search for the headers of an e-mail by searching for a user and the timestamp?
Display the time when the Fowardto property had been set.
I need a report with the time when an inbox change its fowardto property.Do you have any report showing this. Thanks
[KB] Locate emails in your organization's mailboxes based on keywords in their content.
Problem Administrators are occasionally asked to locate messages that were exchanged in their organization containing certain keywords. You may be asked to do so to: Find out which employees in your organization are receiving malicious messages. Identify offenders as part of an ongoing internal investigation about a data leak in your organization. Follow organizational policies about attaching media files in emails. Adhere to compliance mandates such as HIPAA and PCI DSS. Solution: Exchange Reporter
ExchangeReporter Plus 5177 released with new reports and enhancements !
Hello Everybody, We are glad to announce the release of the latest build of Exchange Reporter Plus -5177. This build comes with new reports on Email Delivery Time Report, Delivery time by user,Delivery time between users, and Shared Mailbox Reports major enhancements, along with some bug fixes. New Features: Email Delivery Time Reports: The email traffic reports category includes the following new reports on delivery time related details of emails. Delivery time by user – Displays the email delivery
Real-time auditing of mailbox logons, properties and database changes
Week 2 of ManageEngine's free training - Register now! Date: April 26, 2017 Time: 10:30am BST | 3pm IST Previously on this workshop series. Week 1 covered the basics of monitoring storage components using Exchange Reporter Plus, including how to: Get real-time alerts when mailboxes reach their size limits. Identify inactive and orphaned mailboxes. Discover users with Full Access and Send As permissions over particular mailboxes. You can still sign up today for free training on Exchange Reporter
[KB]Take back control over your Exchange server and Exchange Online mailboxes.
Problem: All businesses, small or large, use emails for communication. Messages sometimes accumulate in mailboxes due to using emails as the primary means of communication. This causes several problems. Your server storage usage becomes off the charts. Mailboxes could reach their storage limits and prevent sending or receiving of emails. The second scenario is especially troublesome if it involves the top brass of your organization; you don't want them to miss out on an important email. Solution:
Week 1 of free ManageEngine training - Register now!
Exchange mailbox and storage reporting and analysis Date: April 19, 2017 Time: 10:30am BST | 3pm IST Have you registered for our online workshop series yet? It's only 2 days away! What are you waiting for? Register right now! About this week's workshop. This week, we will be discussing Exchange mailbox and storage reporting and analysis. By attending, you will learn how to: Fetch Exchange mailbox size and growth statistics. Track mailboxes reaching their size limits and receive real-time alerts.
Free Exchange Reporter Plus online workshop series
ManageEngine is conducting another workshop series on Exchange Reporter Plus, starting on April 19, 2017. Find out how you can use the health monitoring, change auditing, and reporting functionalities of this solution to effortlessly manage your Exchange environment. Benefits Attending these workshops will teach you how to carry out the following tasks easily. Fetch email traffic statistics and analyze mailbox size and growth. Locate messages based on keywords present in their content. Adhere to
Room mailbox/appointments report
I noticed there's an Appointment report under Custom. But this only gives you the past. Is there not a way to generate a report of appointments and room mailbox/calendar schedules for say, the next 90 days or so? So upcoming events can be reported on?
Configuring POP3 and IMAP Monitoring
I have tried to set up POP3 and IMAP monitoring from Monitoring > Report Configuration. I've validated that I can telnet to port 110 from the server where Exchange Reporter plus is configured, I've provided credentials for a test mailbox. I've tried providing other parameters with no success. Each time the data gathering happens, the monitoring report (for example POP3) shows "Service 'MSExchangePOP3' is not running." Failure "Service 'MSExchangePOP3' is not running." However, frontend and backend
Real time
Hi, is there a way for real time monitoring of emails, instead of waiting for logs to be collected from exchange servers? I can get any report from previous days, but there was a situation when user asked me if the mail he sent went from our server. I know there is a way to check this on exchange server or via admin console, but is there a way i can do this via exchange reporter, like i configured AD Audit to notify me in real time about some security, policy, user changes...? Kind regards, Nikola
Report Calendar meeting and appointment
i downloaded today Exchange Reportes plus , because i need to use some reports about mail traffic , and mail content. but i don't find a report about meeting and appointment Calendar . someone can help me ? thank you , Giovanni B.
Move schedule-reports folder
We recently moved our database to another drive, which (for postgres) requires a re-install. However, it appears that while the Archive folder can be reconfigured to write to another drive, there is nowhere to specify the same for schedule-reports. It writes a folder every day. We would like to change this to write to the other drive.
OU does not updates
Hi , I have a problem that Exchange Reporter does not update the OU hierarchy . when I changed OU name it's not reflected on the OU list when I need to make a filter in a report . Please help
Free Exchange Reporter Plus Free Online Workshop
Hi All, We are glad to invite you all for the ManageEngine Exchange Reporter Plus Free Online Workshop. Each workshop in this series will focus on a specific set of Exchange Server monitoring, auditing, or reporting tasks and demonstrate how to perform them efficiently and quickly using Exchange Reporter Plus. Invite you to be part of this five-workshop series, Every Tuesday @10 AM GMT Register Now: Click here to register. Regards, Exchange Reporter Plus Team
Exclude disabled mailboxes?
Hi, I was wondering if there is a quick way to exclude disabled mailboxes from using a license? Thanks! mark
Alert on Email Volume Sent
We are looking at Exchange Reporter plus as a tool that we hope would help alter us to unusual email traffic. For example if an email account was compromised and a user's account was seen as having over 100 emails going out a day, could we set up an alert to have our help desk and admin notified? Where/How would we do that in Exchange Reporter Plus
the schedule reports data not same on the Exchange reporter
Hi Salaam, The below report show different Total number of message for user nasser the report generated by "number of message by sender". Sendded Scheduled report show Total number of message for user nasser =47085 (picture 1) Report from manageengine tools show Total number of sent message for user nasser =76853 (picture 2) Scheduled Sent Report to email Report name ("number of message by sender") Report from Manage Engine Tools Report name ("number of message by sender") Best
TOP 10 mailbox size only showing one user
All reports seem to be working fine except top 10 mailbox size. I ran the appropriate reports and it is only showing one user regardless of which filter I apply Anyone have an idea?
SMTP Log
Hello, I'm having trouble setting up email notifications in version 5. Is there a log file that contains information regarding the communication with the SMTP server I can examine? Regards, Christos
Exchange Reporter Plus Service Pack 7.3 Released
Hello Everybody, We are glad to announce the release of Service pack with the much awaited features and enhancements. Find the new features and enhancements below. New Features: Folder Permissions: This is a new report under the “Custom Reports” category that shows the access rights on mail folders such as calendar, inbox, sent items, etc. for each mailbox. Inactive Mailboxes (by last received mail): Mailbox account status reports provide the details of inactive mailboxes and sorts them based on
Backup and Restore Steps Exchange Reporter Plus
Hi, Please someone share the simple PGSQL Backup and Restore steps for Exchange Reporter Plus. Thanks, Ramesh
How to define an alert for non-owner mailbox logon?
Hi everybody, I need to know how to define an alert definition (not report) in case someone has logon to VIP mailbox(es). I would prefer to get an e-mail alert immediately, if possible. Any idea to do that? Regards, Sahin.
AUdit content for specific mailbox
Is there a way to get a report with content of all sent / received emails for a specific user? similar to forward to (with copy) option from Exchange.
ExchangeReporter Plus 5173 released with Compliance and CPU and Memory Monitoring Reports !
Hello Everybody, We are glad to announce that ExchangeReporter Plus now supports reports on Email Compliance, CPU usage and Memory Monitoring in its latest build - 5173. New Feature: CPU and Memory Monitoring: Monitors and reports on the performance of Exchange entities such as CPU and server memory. Compliance Reports: Provides compliance assessment reports based on industry regulations such as SOX, HIPAA, PCI, and GLBA. Enhancements: Data gathering for traffic logs can now be automated on an hourly
Service won't start
Hello, I did an upgrade to EXC Reporter Plus to version 5.1.6 and then i wanted to upgrade to the last version 5.1.7 , but i got an error witch you can see. I wanted to return to previous version, but I am geting an error that update was corruptued, did restore of backup I made before update, but service wont start at all, well it starts for 10 seconds then it stops. (I have the same update error with OP Manager, but servers works fine, just won`t do the update) Can you please help me? Kind regards,
ManageEngine Customer Support is Experiencing a Slowdown
Some of you may have experienced slow customer service over the last 12 hours or so. Yes, we have an issue and I want to give you an update. A severe cyclone Vardah hit Chennai on Monday, December 12th and passed over the city several hours ago. All offices and schools in the region remained closed today. Zoho’s Chennai office was also closed, with the exception of our customer support staff who came in before the storm hit. However, customer support has been spotty as communication links have been
End to End E-Mail Monitoring
Is there any way to sent up end to end e-mail monitoring with Exchange Reporter Plus? I would like to verify that messages are successfully sent/received from our internal Exchange servers to the internet and vice versa.
Exchange Reporter Plus Service Pack 7.2 Released
Hello Everybody, We are glad to announce the release of Service pack with the much awaited features and enhancements. Its a big list. So take your time to through them, make sure you plan your upgrade as soon as possible and get the most out of Exchange Reporter Plus. New Features: Real Time Traffic: Email Traffic reports now generate real time data by reporting current day’s traffic in addition to historic traffic. Email Response Time: New report under "Custom Reports" category shows the response
information in the audit of "sent how" or similar
Is there any way to extract information in the audit of "sent how" or similar? Thanks and regards, Gerardo
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