Apps not showing up in App Catalog
I'm testing out MDM with Desktop Central on my iPhone 4 with iOS 6. I've added the app "Free Translator With Voice" to the apps repository as a test and distributed it to my group. I got the email recommending I install the app, but I have zero apps available in the App Catalog. Also, I had previously added this phone and removed it later leaving me with a blank icon for a second App Catalog - how can I remove this? When I trigger the jiggling icons there is no x on it's corner.
Disconnected Network
We have a segregated lan that is not allowed to connect to the internet. LAN #1 is connected to the internet LAN #2 is disconnected from the internet. Is there a way for Desktop Central to work on a disconnected network? Would there be a way perhaps to use an external harddrive to copy the patch database and windows updates from LAN #1 to LAN #2 or some similar process? Thank you.
Patch Scan Failing
I have installed desktop central 8 on 4 computers. I have turned off the firewall on all the computer and the server. I have checked to make sure the patch download folder is receiving new updates. but every time i tell it to run a patch scan i fails. I have attached a screen shoot of the error.
Silent Uninstall Strings needed
Hi all. I am looking for some help I need silent uninstall strings for Yahoo Messenger and Google toolbar Any help would be appreciated Also, is there a resourse I can go to, to find these silent uninstall strings?
Adobe Flash Player 11.3.300.257 not available yet?
Hello community Adobe recently released Adobe Flash Player 11.3.300.257. I have synchronized the Desktop Central DB, however, at the moment only version 11.2.202.235 is offered. Is there a reason for this delay? Thanks for explaining this to me.
Run script after Installing software not working
Hi, I am having a problem with running a post install script for Microsoft Office 2010, the script is designed to pin shortcuts for Outlook, Word and Excel on the task bar and start menu. The problem i am having is that the script does not seem to run, i have tried changing the command to try and run any kind of vbs or bat and still nothing, can someone please advise what i am doing wrong or what i need to change. i have tried the following: (DCS=desktopcentralserver) <DCS>DCSWRepositoryOffice_2010Standard.WWscript.vbs
Report for users within groups
I'm looking to create some custom reports for Users that are in specific AD groups / OU's. I need the users login name, First name, Last name, and account status, account created (if possible), and last logon date (if possible). So for example, I need all that information for groups A, B, and C that are inside OU D. So I can either report on A, B, and C or D. Thanks!
Machine restarts when requested not to
Hi, Build number 80114 I am having an issue with machines asking for a restart when a patch configuration is applied and the setting do not reboot is selected. In some cases the reboot happens regardless and the machine just reboots. In the past if you selected not to reboot the user was not prompted, in the case of pc's it was then just a matter of scheduling a reboot to happen at midnight and the patching is taken care of, with laptops when the user shut down and restarted in thier normal
Report problem
When generating an inventory report for software installed on a computer there are a couple of problems with the report. First, if selecting the overall software name it fails to provide anything in the report, for example, if I choose Microsoft Office 2010, or Microsoft Office 2007 I get no machines having this installed, if I select the Outlook component then I get a list of machines. Second, why does the list of machines only show the os and not provide the software and patch level details, the
Software Report
Hi All, Some of my machines have a certain executable installed on them and I need to find out if there is a way to scan machines for it. Thanks Paul
Schedule agent upgrade
We have a subset of computers that are protected by DeepFreeze. We have worked out a monthly schedule with the I.T. manager to automatically thaw these machines so that Desktop Central has an opportunity to scan and deploy updates. This works very well. However, the problem we have is that whenever we upgrade Desktop Central itself, it then requires the remote agents to also be upgraded. We therefore need to ability to schedule the remote agent upgrade during a specific time just like we do with
Last few Highly Vulnerable Systems don't seem to complete
I have about 4 workstations that are down to two or less patches. I have deployed those patches at least 5 times and rebooted more times and they are not showing as complete. I have also performed a manual Windows Update and they find nothing Can ou help me get these cleared?
Is it Possible to select all Domain/Remote Offices when creating a configuration
Using the Add UserCollection Wizard, is it possible to select all permutations of Select a Domain/Remote Office: I need to push a common set of HKCU keys and values to all PCs known to DC but we have a multiple Remote Office and Multiple Domain/Workgroup setup. Also, user account logins vary from one PC to another. Thanks Mike
MDM VPN Profile
When trying to configure an IPSec (Cisco) VPN within a Device profile an error message appears when saving: "Error while updating VPN details." Build No: 80114 Thanks for your help.
Integration SD-DC
Hello, after upgrading DC to version 8.0.1.14 we can't create software deployment installation TASKs from Service Desk plus(8.1.0 Build 8109). The last time I was able to fix it just regenerating the Authentication Key from Service Desk and inserting it in the admin->service desk plus setting panel. ( I followed the procedure Steps-to-Create-an-Authentication-Key-in-ServiceDesk-Plus-Console ) Am i missing something ? Could you please investigate about it? Thanks in advance for your quick reaction,
Continuous Configurations
Is there a way to create a configuration where the target computers can be modified, after it has been set to deploy, without having the configuration push the software to targets that already have the software. Example: New software is being pushed to the enterprise, lets use Java for this example. You set the configuration to push 10 systems. I want to add more systems to this configuration with out interrupting/changing current systems process. right now I have to create another configuration
Update to Hotfix SP 1_14.ppm
Hello, I am attempting to install hotfix 8_0_SP-1_14.ppm onto a build:8039. My Desktop Central Server is running on a Win 2008 server. I have done about five if these HotFix installations and they are easy to install. Shutdown Desktop Central service > Run UpdateManager.bat > Select the .ppm file and the install wizard completes the job. My problem comes after I select the .ppm file (ManageEngine_Desktop_Central_8_0_sp-1_14.ppm) and push the Install button the wizard runs for a short time and
Software will not deploy in new build
Support, upgraded to 80113 earlier. Previously working software deployment for Office 2007 now does not function. Errors such as "unable to copy installation folder to target" - account in question has full access to the network share where the package is located and is a local admin of the target server. Changing settings will even error saying the package does not have an installation string configured - of course it does. Click modify and save and it's OK so it obviously did.... Tried with local
Change Software Type From Commercial To Non-Commercial Not Working
I have some software classified as Commercial by mistake. Trying to move this to Non-Commercial now and DC says that "the selected software has been moved" but it doesnt actually do it. The software still remains in Commercial.
Inventory search not working
Since we upgraded Desktop Central to version 10.0.628 we can no longer do a search within the inventory section. When I click the eye-glass search icon on the right hand side, type in the search string and nothing further happens, it appears like it
Upgrade a script
Hello DC Team! I need to upgrade a Script deployed with a configuration set with option running "at every startup" on all the machines in our AD. My initial idea was to create a configuration to remove the Old script and create a new configuration with the new script (a bat file). The goal is that the new one has to run absolutely when the old one has been removed. Can I just upgrade it from the script repo and re-deploy the same configuration with it ... or it's better to remove the old and deploy
Disable Flash Updates
It seems the "Disable Flash Updates" template has disappeared in 80101. How can I bring it back?
Date Picker for Warranty Expiration Doesn't Work
Hi, I am trying to manually set the shipping and expiry dates in the Feed Custom Data for Computers section, but the date picker link doesn't open anything, and I can't type into the field as it is greyed out. I have tried both Internet Explorer 9 and Google Chrome. What do I need to do in order for the date picker to start working? thanks
DC 8 can't see and find the pc agent
DC 8 can't see and find the pc agent
Power configurations
In Desktop Central, configuring Power Management is under "User Configurations." Shouldn't this be under Computer Configurations? If a user doesn't have admin permissions on their machine the configuration will not work, correct? ---------------------------------------------------------- Visit me at http://explanoit.com (Note: I do not work for ManageEngine.)
After upgrade 80101 Show Error.
After upgrade 80101 Show the next Error. What is the last update of Desktop Central, because in demo page is publicated 80111? Desktop Central is upgraded. To avoid page loading errors, clear browser cache and continue.
Screen Recording Feature
Hi, Is there a possibility to extend screen recording feature so that I can add schedule for screen monitoring (for audit and security purposes), like "PC1" add a schedule to record screen from 8 to 10 a.m every day, or for a group of computers and also would specify local paths on their computers for recording.
DC isn't syncing with SD+
Using DC feature to search Warranty Expire date at manufacturer (HP) site, work well. The problem I'm having is, DC isn't syncing that information with SD+. DC recognized SD+ integration and viceversa!! (checked already) SD+: 8.1.0 Build 8114 DC: 8.0.0 Build 80101 Is Expire date a valid synching information?
Exclude IE8 from deploying to 1 workstation
I have patch management set to deploy patches automatically upon approval. I also have two automated configuration templates defined: one for workstations, one for servers that is scheduled to deploy the approved patches at a particular time. There is one workstation that cannot run IE8 due to issues with a critical financial website that only functions properly with IE7 My question is: 1. Is there a way to deselect the particular workstation from receiving IE8 updates, without creating
microsoft patch update ?
Hi, When is base updated in Manageengine server with new microsoft patches, my last microsoft patch is from 10.09.2012. Do I have to wait that you accept new microsoft updates so I can download them to my server or is there other way to get new updates earlyier ? With proxy setting maybe directly from microsoft ? thnx,
desktop central sp1 - 80101
hi has anyone run into any issues with upgrade of desktop central to DC sp1? I am planning on doing this in the next few days but the client side agent update always makes me a bit nervous since i had some issues earlier in the year where the client agents on windows 2008 r2 stopped the server service and some other crucial services like networking. it has been fixed but am now always super carefull when it comes to updating the agents (in fact i turn of desktop central service on critical servers
MDM GA is Available
Hi All, We are pleased to announce the general availability of Mobile Device Management (MDM) in Desktop Central. You can download the Service Pack that includes MDM capability from our website and install as per the instructions available there. For details on the features available in MDM, click here. Check this video on instructions to setup MDM using Desktop Central. Cheers! Ananth
Problem with swedish special characters åäö
Hi, We are running SDplus for about 6months now. We are now trying Desktopcentral. But when we syncronize all customers to desktopcentral from sdplus all the swedish characters are strange characters. is this normal? must i rename them all in sdplus first? i have also tried to rename them manually in desktopcentral but when i save the characters revert to looking strange. Regards /Mattias Andersson Promit Sweden
Custom Script in DC as User, but By Machine
So we have a VBS script we want to run on our computers and it needs to run under the users context. Normally we would do a Custom Script under the User config, however, I don't want the determination to be the USER that instigates the run, but the computer. The script suceeds when I run under User config cust script, but fails when done as a Computer config, my guess is that it runs there as the system account. Unfortunately there's no way under User custom script to select by Computer.
Will laptops download patches from vendors if they are offline.
Hello, Assuming the laptops have the latest configurations, will they download patches from the vendors if they are offline. Or what happens if they are offline during the patch window but are connected to the internet? Thanks, Jon
Email configuration for MDM
What are the settings that need to be entered into 'Domain', 'User Display Name', 'Email Address' and 'Password' for setting you an email profile in MDM? I have tried various things and have not been successful. Tried a typical wildcard entry of %email% and it just shows up on the iPhone as %email% instead of having the EU's actual email address. How can we configure this to work properly? We are trying to configure a general corporate policy profile that would set up email along with various other
Error copying installation folder
I'm running into a problem where I a software deployment configuration works fine when installing over the network, but once I select the "Copy folder to client machines" option it fails. I've verified that Everyone has read access to the files, which I know works because it can run the files over the network. I think the below portion of the dcsoftwaredeployment.log is relevant, has anyone run into this problem before? [ 2012-10-16 09:30:17:211 ] [ 3172 ] [INFO] ****************************************************
Your Request could not be sent.
We have some clients that are able to send a request to DC from the system tray icon by right-clicking the icon and selecting Send Request to Help Desk. On other clients when this procedure is attempted the EU receives a pop-up box that says Your Request could not be sent. What is the problem?
Patch Management - How can I exclude "Not Approved" from the list of Highly Vulnerabe Computers?
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Missed Patch Tasks
I am new to Desktop Central. I have several automated patch scans tasks and deployments. What happens if the Desktop Central server or service is shutdown when an automated scan task is scheduled? Does the missed scheduled scan task kick off when Desktop Central restarts or is the task rescheduled to the next run time? Example: Scheduled patch scan weekly on Monday at 07:00:00. The server was down for the weekend. It is restarted on Monday at 10:00:00. What happens to the scheduled patch?
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