MDM Geo-Tracking Map
On the Geo-Tracking tab of an MDM managed device, it shows the recent latitude and longitude of the device. Underneath it says that I can configure Google map to locate the device by downloading the Google plug-in. But the link takes me to instructions on downloading and unzipping an html file. Instructions seem to indicate it should be unzipped to C:\ManageEngine\DesktopCentral_Server\ and it ended up unzipping to C:\ManageEngine\DesktopCentral_Server\devicelocationmap\webapps\DesktopCentral\html\deviceLocationMap.html
Windows Agent Push?
Can Windows Agent for ServiceDesk be pushed through Desktop Central? If so is there a How-To? Thanks, Josh Running ServiceDesk 9.2 Build 9203 Desktop Central 9.2 Build 92002
Unable to deploy IE11 patch (KB3124275)
I am currently trying to deploy the patch update (KB3124275) through desktop central and for whatever reason I cannot get it to deploy on any computer. I have tried manually installing the update which works absolutely fine. When trying to deploy the update it states is "Not Applicable" when I know for a fact that it should be applicable as I have tested manually. Anyone run into this issue before? I triple checked that the update I downloaded is exactly the same update (x64) that I used to
Pending Reboot Status
Does anyone have a good suggestion on how to see all workstations/servers which have a pending reboot status? I'm not very good with the report builder, but is it possible to generate a report showing which machines need a reboot to finish installing updates? I'm sure this is already a view somewhere in here, but I can't find it.
Can't print report
I need help. I am failing to generate any report. I keep getting the message 'no data available to generate the report'
Inventory scan issue after update 92002
I recently updated my version of desktop central and after that my server started to have issue with inventory scan. I start to scan the inventory the agent is showing that it is in progress but after some time i just get msg Failed to initiate scan task for PC. Scanning timed out. The weird thing is that path scanning work fine the problem is only with inventory scan. Before the update everything was working fine. Can you help?
Logon Failure. The target account name is incorrect
I am new to Desktop Central and in the process of adding computers. When adding some of them, I am getting the failure in the above subject line. This has happened on servers. I also get "the system cannot find the path specified" when adding WIN7 pcs. I have checked the firewall and turned it off and the systems are turned on. in the case of the subject line, I can RDP into the machine with the login credentials set in the Edit Credential button. But when trying to install the agent still resists.
Malwarebytes false positive - Launch Application
Malwarebytes has quarantined a registry entry because it thinks it's malware. HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENTVERSION\RUNONCE|Appln1104042454 Quarantined Trojan.Agent.Gen I think it is related to a "Launch Application" configuration I've deployed in Desktop Central. Can you confirm if this is one of your keys? I can make an exclusion, but will the registry entry always be the same, or is the number at the end random. Will it always begin with Appln, because MBAM will allow me to make an
Patch Mgmt - actual Adobe reader patches not working
Windows 7 64bit Enterprise edition installation (German Windows). Adobe Reader MUI XI installed. Last with DC patchable version was 11.0.12 -> 11.013 Version 11.0.14 (patch ID 303121) and also actual security update 11.0.15 (patch ID 303268) state "not applicable for this target" When I try to install the msp files from the repository manually, installation works fine. So it is not an issue with the installation files. I suggest a problem with the conditions set in DC for the patch installation.
Windows Vista security updates
I have 1 vista machines that both this months windows security updates patches and last month patches give an error Incorrect function. Has anyone else had issue with these updates on vista? Also not sure why 20290 MS16-035 Security Update for Microsoft .NET Framework 2.0 Service Pack 2 on Windows Vista Service Pack 2 and Windows Server 2008 Service Pack 2 (KB3135982) This patch is marked as not approved? I have it set to auto approve all patches.
Configuring Alert E-mails
I have enabled the alert for users to be prompted when their passwords are due to expire in x days. I have also enabled e-mail notification, however the e-mail which goes to the user is in the form of a report. Is there any way this can be configured to be simpler?
Detailed list of Disk Cleanup, and able to use it as a Configuration?
Is there a detailed list of descriptions of the Disk Cleanup items? I see "old chkdsk files", but is that a raw "*.chk" anywhere on the drive, or the checkbox option on cleanupmgr? Same goes for Service Pack Cleanup and Windows Update Cleanup. It isn't particularly clear what those do - is either a dism cleanup command? For that matter, does that simply invoke cleanupmgr, or does it run it's own thing? Many of the machines I support don't have cleanupmgr installed. Lastly, is there a way to use
Issue Automating Deployments on "First" Day of Month
Hello We are have real problem when trying to schedule a job on the "First" Day of month. It the scheduler ignores the first occurrence and selects the next occurrence as the "First" day. See below where I schedule a job to start on the First Friday of April - The date it chooses is the Friday the 8th, rather than the real First Friday the 1st. This is the same if i try the First Sunday.. It will select the 10th rather than the 3rd of April. This causes us a very real problem, as we are trying to
Nessus scan find weak SSL
Hi to all, i've upgraded to latest Desktop Central version but weak SSL problem still persists. Can anyone help me? How can I solve this issue? Thanks to all Roberto Bianchi
Is it possible to check who delete configuration
Hi Is there any logging who can delete any active objects (Configuration, Packages, Policy, machine, etc.)? Dmitry
Turn off access to all WIndows update features
Would enabling the group policy "Turn off access all Windows update features" on our end point machines cause issues with Desktop central sending OS and 3rd party patches to them? We want to stop windows machines getting updates directly from Windows as they should be centrally managed by desktop central.
delete browsing history on exit
Is there a configuration in desktop central that will check "delete browsing history on exit" box in IE settings and then disable users from changing this option? Thanks, Josh
Deploying Windows 10
We are looking at upgrading all our machines to Windows 10, using the free upgrade from Windows 7 to Windows 10 option. We have the file 'MediaCreationTool.exe' however I do not know if this would install like a normal software installation would. Has anyone tried this, and do you have any advice? I will be testing it this weekend but asking in advanced.
Software Push Adobe Standard XI
I can't find a How To article on pushing Adobe Standard XI through Desktop Central Software Deployment 92002. I see the How To for Adobe Acrobat and for Pro but Standard is a different model. Any help on creating this? Thanks, Josh
SMTP notification issues
Does Desktop Central log Main messages with a log somewhere. We've converted one of our distribution groups to a dynamic group and Desktop Central is now unable to e-mail, it and I wish to see within the log why? Stephen Fowles 3rd Line Support Technician North West Ambulance Service - NHS Trust
I cant change the Display Language
the options are shaded. thank you.
Patch Management All Patches view show no patches when Missing patchesd tab shows 948 patches
Hi, In Desktop central when I go to the Patch Management page and clik on All Patches under Views I get "No Patches are missing on specified Criteria" Patch View as below This is despite the Missing Patches showing 948. If i click on Computer View or Detailed View then show up. Any assistance will be appreciated
Windows 2012 R2: adjust for best performance via DC
Hi All! I need setup "adjust for best performance" for all Terminal Servers and All Users in this servers - how to ??? http://odarchuk.com
[92002] Scheduled shutdown strange behaviour
Hi, We are using the scheduled shutdown tool to shutdown every computers that are still on at 09:00 pm (scheduled every day at 8:45 with 15 min of grace time). This week-end we had Windows update on the ME DC server and after its reboot the Desktopcentral server service was stopped (until now it is a normal behaviour). The DC service was in a stopped state from 8:00 AM sunday to 8:00 AM this morning (monday). But this time when I started the desktopcentral server service this morning 08:00 AM, the
Java install failing
Recently I have been given the responsibility to handle all of the Java updates in our organization because the admin that was doing them in the past is no longer with us. I remember that he has had issues installing/updating Java with Desktop Central in the past but I don't know if he was ever able to resolve them. An issue I ran into was when trying to install a 32 bit version of Java (Java 8 u73) on a 64 bit Windows 7 machine the install/update would fail. This does not happen with the 32bit version
Old Office Updates Trying to patch when no longer installed
Is there a way to fix this? We have several users who upgraded from 2013 to 2016 office (or older versions, 2007, 2010), and for some reason desktop central doesn't recognize the office versions were updated and tries providing patching for both. The uninstalled one fails each week on several machines, making our weekly patch report look sloppy and I need to document each failed office patch for products that aren't even installed on the machines (even the error says "no product found", so why is
Desktop Central - Enterprise
Hi I have a question on the scope for desktop central enterprise edition: 1) Does it work with multiple domains within a forest? 2) Does it work with multiple forests?
Desktop Central Build 92004
We are running DC Build 92003 on Windows server 2008 R2 with MS SQL 2008 R2: I just download Build 92004. But when I try to apply it, I get this error: The ppm file that you have specified is not compatible with this product. I refreshed the download page and re-downloaded the build. I am still getting the error above. JMichelD
Evaluating Desktop Central - Best practices and recommendations regarding software deployment
Hello, we are currently evaluating Desktop Central to replace our current software deployment solution, WPKG (in combination with Wpkg-Gp for installation during system boot). WPKG is a very simple, xml driven deployment solution that works well when used in an intranet environment but it is a bit limited when dealing with slower network connections. When testing Desktop Central I noticed that DC is conceptually quite different from WPKG and I'd like to know how admins generally use DC. For instance,
What does this error mean? "CHECKSUM validation failed"
I used to deploy certain software without an error and now when I go to deploy the same software I get CHECKSUM validation failed. What does it mean and how do I go about fixing it? Thank you!
Mounted disk in CD/DVD drive
Is there any way to see the name of a disk that is currently inserted in a computers CD/DVD drive.
URGENT - Time to fix and provide a total Patching solution
In the past I have reported that Desktop Central Patch Management is not doing the job that was presented on the website and by the sales team at Manage Engine. Several times we have reported that the system is NOT fully patching all of the missing patches on our systems. We work diligently to make sure that our systems get fully patched to mitigate vulnerabilities that are present on the systems. Every month, we have to spend additional time validating that all of the patches get applied to our
Desktop Central webpage not coming up - Apache crash error
Hi team, We came in today and desktop central MSP is not working. From the logs and event viewer, we can see that the apache server is not running and keeps crashing. dcserverhttpd.exe , faulting module: libhttpd.dll . How can we fix the issue? I can upload the logs if required.
Desktop Central Mac Agent Root Account
In Desktop Central 9 Build No:92022, I'm trying to configure the Mac Agent settings. There is a username and password, but username shows "root" and it won't let me change it. We are running Mac OS X 10.11.3, and by default, the root account is disabled. I'm assuming it is best practice to leave it disabled? What are the options to get the agent working, or are we required to enable the root account?
Yet another define target problem
After updating to Version 91122, in the "define target enhancement", I can't find any option to insert a comma separated list with computer targets. The previous version allowed to paste a list into the target field. Now I have to select those 100+ targets from a drop down list. Did I overlook something, or is this option really gone?
Configure DC Mobile App to connect to Remote DMZ Server?
Feature request. Allow Mobile App to connect via a Remote Office Server DMZ? Our Phone/Tablets do not touch internal networks.. And we do not allow VPN service on iOS/Android/ect. Thus the app is un-usable. Since we have a Remote Office DMZ Server already for Desktop Central & Field staff. If we could point the iOS app to that server.. It could prove useful. I've tested it with the standard 8383. HTTP: 8020, DSHTTP 8021, & DS HTTPS 8384. Thanks,
Version Downloads
I just downloaded and installed DC on a test server so I could try it out for another company I work for. How come the version I downloaded from the 30 day trail link is version 92025 and the version I'm running in my other offices is still at 92002? The hotfix links only go up to 92004 and when I download that it looks to be just SP2 and the updater says "this version is not compaitble with your product"? Good news is the the remote control seems to be working again in the 92025 version:). Any
Pop-Up window or Task Manager Notification for expired windows password?
We have some policies in play that normally block the expired password message for our domain users. Is there a way Desktop Central can display a notification to the end user telling them their password will expire in 'X' amount of days? If not can a Auto e-mail be sent? Thanks, Josh
Wake On LAN
I am looking for a configuration to change status of 'Wake on LAN' to all machines in specified OUs. I can't seem to find this in Desktop Central Build No:92002. Thanks, Josh
Is there a way to do multiple file copies in a collection?
I have a process that requires two different file copies to two different file locations in one collection, but a collection only lets you set one destination for a file or group of files. So I'm looking to find out...is there a way to do two different sets of file copies in one collection? Since you're just checking a box, I'm guessing not.
Next Page