Desktop Central - HP BIOS updates
Hi, does desktop central support HP BIOS updates? I have had success with Dell but nothing on HP yet. Please advise. D.
Extended Security Updates (ESU) support for Windows Server 2012 and 2012 R2!
Hello everyone, As most of you are already aware, Microsoft ended support for Windows Server 2012 and 2012 R2 on October 10, 2023. This means that Windows Server 2012 and 2012 R2 systems in your network won't be receiving further security updates or technical
Windows Server 2012 / 2012 R2 ESU verification
Hello everyone, We previously shared an announcement about Extended Security Updates (ESU) support for Windows Server 2012 and 2012 R2. This post is a follow-up guide on verifying the installation status of the ESU license. To find more details, check
Add preconfigured package VPN Client for Mac
I am trying to deploy GlobalProtect to MacOS for pre-logon. This means that the plist file has to be modified and deployed with the setup. I have tried removing GlobalProtect manually and adding the Plist before installing, but the plist file gets written.
Patch Tuesday Updates: August 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 42112 - 2025-08 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB5063927) (ESU) 42113 - 2025-08 Security
Windows 10 Enterprise to Windows 11 Enterprise upgrade failing
I can't seem to get the Windows 10 to Windows 11 Enterprise upgrade to work in Endpoint Central no matter what ISO I try. Every single ISO I've uploaded says it's a Version Mismatch. I've downloaded the ISO straight from https://www.microsoft.com/en-us/software-download/windows11
Threats & Patches Dashboard
Hi, Is it possible to exlcude some endpoint from the threats & patches dashboard? We have a large number of devices that have the AC agent installed so we can do remote management of them however we do not patch them due to the nature of what they do
Deploy a patch that's not available in the store
Hi, Wondering how I would upload a patch to be deployed to my remote machines, when the patch itself is not available in the supported patches? It's a patch for Dell systems, I have the patch download from the Dell website and would like to upload it
Another Deployment is in Progress...
A suggestion to clarify message in REMARKS filed under configuration.. I'll like to know which deployment cause this configuration to pause instead waiting or looking into multiple deployment policy to spot conflict.. Since DC know already that something
Critical SharePoint Vulnerabilities: CVE-2025-53770 and CVE-2025-53771
Critical zero-day vulnerabilities in Microsoft SharePoint on-premises servers, CVE-2025-53770 and CVE-2025-53771, have been actively exploited, with numerous servers compromised across various sectors. CVE-2025-53770 is a remote code execution vulnerability;
Patch Tuesday Updates: July 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 2025-07 Security Only Quality Update for Windows Server 2008 for x64-based Systems (KB5062618) (ESU) 2025-07 Security Only Quality Update
Failed to download office patch meta json with error code : 404
Hi, I have a problem distributing Microsoft Office 365 patches on Workstations. we get the below error Failed to download office patch meta json with error code : 404 Patches can be downloaded but when i press install i get the above error. And as per
Google Chrome
is there a template or a configuration to disable the auto update of Google Chrome? Glad to see that you have it available in patch management, is there a way to disable the autoupdate and let patch management handle it?
Issue with patch ID 98573
We are getting the following when desktop central is trying to push patch ID 98573: The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade. This seems to be happening on desktop OS's; servers seem to install it ok. The patch is not detected as being needed by Windows Update. I'm
Disable Java Update Configuration
We have probably a handful of systems that require a specific build of JAVA for the application that is installed on them to function. We do not want to disable auto updates of java across the domain, but want an easy way to block further installation of JAVA on those systems when we push out the latest build of java.. These systems are not connected to the internet so there is no way for them to automatically update java, we have to push them out.. (these are the systems on that specific build)
Install MSU Patch
We recently had some reports of IE9 crashing after installing a MS patch KB3008923. Microsoft released an update that fixes the issue, KB3025945. However it is not an available patch in DC. I tried pushing it out as a software package but cannot get it to work. Anyone know how to push out this patch? Thanks.
Force Reboot after deploying patches
Hello all, We've recently begun to patch our Windows environment after a half year hiatus. I've noticed that a many computers are stuck at the "Retry in Progress" status and hanging on the last patch (out of 70). We began patching around October 26, and the patch configuration still shows "Retry in Progress" on those same machines. Has anyone else experienced this issue and come up with a solution? Is there any way to force a reboot of a machine so that the last patch pushes? Thanks in advance for
Desktop Central - Managed Services??
Hello all, I hope this isn't a dumb question, but is it possible to use ManageEngine Desktop Central to manage Windows Updates and App updates and Software Deployment on remote computers (not on the same LAN as the admin console)? I don't know anything about Desktop Central at all. I handle maintenance for 5 small businesses (Windows Updates, Server Updates, Antivirus Updates etc), each with about 10 computers. It's quite time consuming to stay on top of Microsoft Updates and Third Party App updates.
November 2015 Microsoft Security Updates
Hello all Three of the patches in this month's updates need to be installed in a specific order - MS15-115, -121, and -122. Will Desktop Central handle these updates in the correct order? Thanks
Patch Failure Stops Patching Process
I have noticed that when we deploy automatic patches, that when a patch in a deployment fails on a server, then the entire patch sequence for the server stops. All of the other patches are not deployed. Is there a setting that needs to be set in order for the remaining patches to deploy. This is causing issues with our compliance model and creates a situation where we have to manually go back and verify patch completion and redeploy manually. Thanks
KB3004365 not detected as missing on most computers
I have 300 computers that are missing KB3004365, but only a few are showing as missing in the Desktop Central console. In the log on the clients that are not getting the update, there is a line that reads: [ 2015-11-30 08:44:51:060 ] [ 2916 ] [INFO] GetValuesUsingWMIQuery : The required Value is given by : KB3004365 Attached are screenshots from windows update on a typical client machine, as well as the DC server console. Please advise.
Windows 10 patch download errors
Hello, The following patches couldn't be downloaded; 19173 windows10.0-kb3105211-x86.msu English May Require Failed 0.0 Dec 3, 2015 10:12 AM Patch 19173 download... Read KB 102291 windows10.0-kb3120677-x86.msu English May Require Failed 0.0 Dec 3, 2015 10:12 AM Patch 102291 downloa... Read KB 102293 windows10.0-kb3103688-x86.msu English May Require Failed 0.0 Dec 3, 2015 10:12 AM Patch 102293 downloa... Read KB Please advise! Thanks, Zahid
Third Party Patches Missing
Hi Desktop Central Patch Team It looks like you're missing a few third party patches: 7Zip: http://www.7-zip.org/history.txt Notepad++ https://notepad-plus-plus.org/download/v6.8.7.html Team viewe r: https://www.teamviewer.com/en/download/changelog/windows/ Thanks
Auto Patch Deployment, Can Anyone Help?
What we want to know is if there is a good way to go about this...We have a "Test Group" created to scan, download and deploy all windows and third party apps. After about a week without any issues we would like to deploy those patches to the rest of our network. As of right now we are doing this by selecting all machines in "All Systems" and deselecting the patched machines.We then push the remaining updates out that way. I feel like there must be a more automated way to accomplish this. Can anyone
Patch Approval Status
Is there any possibility of adding a third option to status of patches - Testing under review - so that it is easier to test patches. At the moment I have automated jobs that roll out approved patches to a custom group of test workstations. I would also have a job to rollout approved patches to production but if I approved the patches to test they also get rolled out to production. I know I can push unapproved patches but then I lose track of what is in test as new patches arrive. If I could assign
Reconfigure your Patch Database Sync Schedule
During our patch database update last week, patch sync schedule might have stopped for a few of the users. If you find that your patch sync has stopped, please reconfigure your patch sync schedule to resume synchronization from Patch Mgmt --> Patch Database Settings For further queries, contact desktopcentral-support@manageengine.com Cheers, Ananth
Old Office Updates Trying to patch when no longer installed
Is there a way to fix this? We have several users who upgraded from 2013 to 2016 office (or older versions, 2007, 2010), and for some reason desktop central doesn't recognize the office versions were updated and tries providing patching for both. The uninstalled one fails each week on several machines, making our weekly patch report look sloppy and I need to document each failed office patch for products that aren't even installed on the machines (even the error says "no product found", so why is
Turn off access to all WIndows update features
Would enabling the group policy "Turn off access all Windows update features" on our end point machines cause issues with Desktop central sending OS and 3rd party patches to them? We want to stop windows machines getting updates directly from Windows as they should be centrally managed by desktop central.
Windows Vista security updates
I have 1 vista machines that both this months windows security updates patches and last month patches give an error Incorrect function. Has anyone else had issue with these updates on vista? Also not sure why 20290 MS16-035 Security Update for Microsoft .NET Framework 2.0 Service Pack 2 on Windows Vista Service Pack 2 and Windows Server 2008 Service Pack 2 (KB3135982) This patch is marked as not approved? I have it set to auto approve all patches.
Patch Mgmt - actual Adobe reader patches not working
Windows 7 64bit Enterprise edition installation (German Windows). Adobe Reader MUI XI installed. Last with DC patchable version was 11.0.12 -> 11.013 Version 11.0.14 (patch ID 303121) and also actual security update 11.0.15 (patch ID 303268) state "not applicable for this target" When I try to install the msp files from the repository manually, installation works fine. So it is not an issue with the installation files. I suggest a problem with the conditions set in DC for the patch installation.
Pending Reboot Status
Does anyone have a good suggestion on how to see all workstations/servers which have a pending reboot status? I'm not very good with the report builder, but is it possible to generate a report showing which machines need a reboot to finish installing updates? I'm sure this is already a view somewhere in here, but I can't find it.
some patches marked as not approved
I have the patch database set to automatically approve patches but I noticed today that a bunch of patches from March 8 were marked not approved. Is there a reason why half the patches this month got marked not approved? Most the patches not approved are Microsoft office but some windows 8 and windows 10 patches are getting flagged not approved. See my screenshot for example.
Ideas on deploying patches to freshly imaged systems.
I was curious if anyone uses DesktopCentral to do this? Our desktop support team uses SCCM to image/deploy new systems and re-image systems. The current method of deploying patches to these new systems is creating a task sequence and deploying a group of updates. This is time consuming however since that group of updates has to frequently be repackaged to add new updates. Until that is done it leaves a mess of patches that need to be manually installed after the system is imaged. We would like
Patches takes forever to install
We have configured automatic patch updated and my user community has been noticing that the patches takes forever to install. For instance, 30 updates will take hours to install. We are using top of the line hardware so I know that's not the issue. I have also noticed that each patch seems to create its own Windows Restore point. This means 30 patches will have 30 restore points created. Seems a bit excessive and is probably contributing to this issue. Does anyone have any ideas how I can speed
Deploy some Microsoft KB - how to?
Hi All! I need deploy Update for Windows 7 for x64-based Systems (KB3080079) http://www.microsoft.com/en-us/download/details.aspx?id=49061 to all my PCs? How to ??
Best Practices Question
First background on my set up. I'm the sole Desktop Admin for a company with right at 800 Machines. 9 out 10 of those are Desktops. Little over 200 reside in my local building. The rest are spread across the country. I have two larger sites with about 300 machines each that both have their own Distribution Server. So Question: How should I group these machines together? How many should be in a single scan, download, and deploy task? Here's why I ask. When running a single machine through the update
What does your deployment policy look like?
I am in my third round of testing and figuring out how to make use of Desktop Central for Patch Management (MS and Third Party). I'm interested in hearing what you have done as far as creating a reasonable deployment policy for your users, as I'm having trouble choosing the when and how! I'd like to just have one and communicate how it works to my users, but will of course have multiples if it cannot be avoided. I am in a 9-5 office environment and computers may or may not be turned on overnight.
Java i586 patch not applicable to 64-bit OSes
My users use 32-bit browsers (Internet Explorer and Firefox) on their Windows 7 Pro 64-bit operating systems. The patch named "jre-8u65-windows-i586.exe" (Bulletin ID TU-053) returns that it is not applicable to this OS. My users need the 32-bit Java patch for their 32-bit browsers. Is there a way to override the applicability to an OS?
Java 8-65 upgrade error
Hello, I'm getting an error " The system cannot find the specified file". Any thoughts! Thanks, Zahid
Update for Windows 7 (KB3095649)
This update applies to: Article ID: 3095649 - Last Review: 10/20/2015 17:30:00 - Revision: 1.0 Applies toWindows Server 2012 R2 Datacenter Windows Server 2012 R2 Standard Windows Server 2012 R2 Essentials Windows Server 2012 R2 Foundation Windows 8.1 Enterprise Windows 8.1 Pro Windows 8.1 Windows RT 8.1 So why is Windows 7 showing it as a missing patch? I have read the MS Acticle, https://support.microsoft.com/en-us/kb/3095649. No reference to Windows 7.
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