Desktop Central 7 problem
When I try to remote into a certain computer we get an error saying "There was a problem retrieving the XML data: Service Temporarily Unvailable" It seems that out all the computers we have tried to connect to, it happens to only this one machine. Anyone know what the problem could be?
Automatic patch deployment
A suggestion -- Regarding Reboot Policy -- I have it set to "allow the user to skip reboot". I made this change over a year ago. I used to have it set to force reboot, but I was getting a lot of reports of people losing work because they'd be in the middle of something, then walk away from their computer (and we all know users don't save work before they walk away), and DC would install updates/reboot. Anyway, if they opt to skip, DC pops up again every 5 to 10 minutes (not sure of the time interval,
how automaticaly move computers between remote offices?
Subj. Please help!
dcrdservice.exe has encountered a problem and needs to close
Get this error message when trying to remote control to a user PC.
Remote Desktop from VPN Client
hi I am not able to take the VPN client machine using Remote Desktop Tool. It Displays like this "Waiting for the Presenter to Join". what can i do now. The remote machine is in Workgroup. Could u pls help......... Regards Moorthi
Enabled Guest Account Report
Is there a way to run a report for enabled local guest accounts on computers?
Patch removal
Hi, Does anyone know if it is possible to remove a patch through the normal operation of DC. I have had an instance of a patch being incompatible with certain hardware and it had to be removed. I have not found anywhere to reverse the patch installation automatically. Thanks. Geoff.
Copy Wake on LAN Settings
Hi Guys, Is there a way wherein I can transfer settings and configurations made on desktop central specifically on wake on lan feature. I already made a long list of ip and mac address and I want to share it with my co-system administrator. Is it possible? Thanks
prohibited software and excluded list
Hi, I configured some prohibited softwares (BlackBerry Desktop Software in different versions) with the auto-unintall policy enabled and exclusion of the computers wich can use thr BlackBerry Desktop useing a Custom Group I created. But the software is uninstalled also from computers in the exclusion list. Why? Giuseppe Frazzini
Managing multiple contracts for software
Hello I encounter the following problem with the license management in Desktop Central: I have several servers on which Oracle is installed. DC detects multiple installations on the same product. My problem is that I have not one Oracle contract but different contracts (1 per server). How do (if possible) to manage these contracts because it seems that we can't combine several licenses in the same software (although there are several facilities). Best regards
Manage licenses - Multiple license files?
We are beginning to use Desktop Central's Manage Licenses function to track our software within the corporation. I like the fact that I can attach a licensing file to the software, and I have been using this field to add an electronic version of the licensing certificate that we have been issued. The problem is that we have purchased multiple licenses for the same software at different times and have been issued multiple hard copy certificates. Is there a way that I can add multiple license files
What does the file modification date option due.
Trying to setup a file folder operation and it has an option to choose file modification date. I tried looking though the documentation, but could not anything.
I cannot install DC agent to remote office.
Good day i have problem to change DC agent to the computers, with the agents i have installed with local office. Right now i need to change computers to remote office with option "Direct Communication". Do you know what is the procedure to change DC agents?, because the package generated for de DC console not working, when try to reinstall package show the next message "Successfully established the connection with remote computer: AICO-DPENA Failed to copy DesktopCentral Agent to the destination
add PC to distribution server
I'm trying to add pc's to more than one remote office, is this possible? the same pc to 2 different remote offices. Thank You,
Suggest change into Desktop Central
Good morning i suggest some changes into desktop central. 1. In SOM should be able to create groups to organize and catalog the computers by group. This would help to apply different settings and look so easy teams. 2. It should be possible to easily move a computer from a local to a remote office at the option of direct connection, this because sometimes there are users who move from place to place and support must change because it is not the same as this in a remote field office. 3. The remote
Change configuration install software
Now, if change configuration in one distribution, and you have 50 computer with the status Succeeded.... the status reset, and you redistribute again all computers. Mi idea is your could decide, redistribute all computers or To preserve the previous status. For example : change... Time Option, or reboot policy thanks you
Query Report - Looking For A List of Sub-Modules & Their Objects
The Desktop Central example for a query report is: select SOFTWARE_NAME, LONG_TO_DATE(DETECTED_TIME) from invsw where DETECTED_TIME <= DATE_TO_LONG(09/29/2009 00:00:00) or (DETECTED_TIME <= <from_lastmonth> and DETECTED_TIME>= <to_lastmonth>) The item "invsw" tells the query that your pulling information from the "Software" sub-module. What other sub-modules exist and what are their names (e.g. Computers, Hardware, ect)? Also, where can I find a list of objects are available to select from for each
Can I bulk import Computer Loction to the existing computer records please?
We have all the computers registered in Desktop Central. In another system we have the location of all our users. I need to update all the Computer Location fields for the computer based on last login or possibly computer name and then keep this up to date. I need to automate at least the initial import. I assume from a coupe of the forum posts that I cannot get direct access to the MySQL database and tables. This would be my prefered method if I could. There is also an "Import from CSV" option
What are the order of events for identifying, applying and seeing those updates w/in DC patch mgmt?
This is the order we've done: Update Vulnerability DB Scan Systems Create Config of Highly Vulnerable Systems and Deploy After Config completes, Re-Scan Several of same systems still show with same Vulnerabilities Re-create Config of those systems Almost all systems show "Patch is not applicable"... Are we doing something wrong or is there a different cycle in which a system that was targeted as needing a patch has been identified as resolving that patch
Desktop Central Not Keeping Browser Logged In
We are wanting to place a system in the IT Office that cycles through our various monitoring software and it seems that Desktop Central is not keeping the browser logged in. I haven't paid close enough attention to identify how long exactly, but we upgraded from 70213 to 70216 with no change. After refreshing the page manually over a period of time, it just goes back to the login screen with the "Keep Me Logged In" checkbox checked. Is there another alternative to get certain views visiable
Office 2010 remote install
We have a medium sized organization with about 450 users, 60 of which are remote VPN users out on jobsites throughout the US. I am trying to find a good way through Desktop Central to deploy Office 2010. Anyone have a good idea?
the ppm you specified is not compatible
I am running Desktop Central MSP 7 build 70211. I downloaded the latest hotfix ManageEngine_Desktop_Central_7_0_0_SP-2_24.ppm. When I use the Update Manager to try to update I get Error - the ppm file that you have specified is not compatible with this product. Help!
"Executed At" wrong display date & System Health Graph
Dear Forum, After updating agent to agent version 7.2.24, the display date for "Executed At" from Configuration > Status > Succeeded > Execution Status seems wrong. I've capture display date from agent version 7.2.16 and 7.2.24, please check it out. From Vulnerable System Report i want generate report and include System Health Graph, is it possible ? Thanks & Regards
the tutorial of desktop central 7
have you the tutorial of desktop central 7? please reply.....
Suggested features for Desktop Central
Features we would like to see in a future release :- 1. Ability to apply patches now, not have to wait 90 minutes or for the user to logon. 2. When deploying patches to a group of computers and several fail you cannot remove those computers from the patch configuration. If you could remove the users it would stop them retrying a process that has failed. Editing the configuration results in it being redeployed to all machines, including those that succeeded. 3. Restart options after patch install
the tutorial of desktop central 7
is anybody have the tutorial of desktop central 7? please reply........
Wake on LAN Does not Work
after I tried to Wake on LAN, the process is "Wake up process has been started. [total: 1, Successful: 0, failed: 0, remaining: 1] does not work because the client computer is not alive
Different Patch Severity on KB2347290
Dear Forum According to Microsoft Security Bulletin MS10-061 (http://www.microsoft.com/technet/security/bulletin/ms10-061.mspx) on KB2347290 for Windows 2008 server the severity is important. But why in desktop central the severity is set to Critical ? Thanks and Regards
USB Policy: Instead of Block and Unblock, Is it possible to do Read-Only and Read/Write
USB Policy: Instead of Block and Unblock, Is it possible to do Read-Only and Read/Write?
Change Workgroup name
HI, is possible to change workgroup name from Desktop Central 7 to selected Pc's? Regards Stojan
OU report for any usernmae has been lock
Any idea how can i get teh report when the user has been lockut and send the alert thru email?
Memory leak in Desktop Central Agent
I have noticed that the agent program dcswmeter.exe is consuming large amounts of memory on some of our servers. Restarting the service returns the memory usage to a sensible level. The memory used has been between 1GB and 2GB on some servers which obviously has a knock on affect on the server performance. I have seen this in both Windows 2003 and 2008 servers. The agent version is 7.2.16.
Report using OU
I would like to ask about Report using OU. I couldn't find report related to OU in almost every report. For example Reports > User Reports > Disabled User Account, i want to use OU to filter every department in my office, but i couldn't find one. Also in Custom Reports if you select any "Select Sub Module:" there isn't criteria related to OU and i thought is not very useful :) Thanks
Missing Windows 2008 patch in Patch Management
Dear Desktop Central Forum I would like to approve patches at Patch Management and i've found some patches that i have already download is missing or not appear in Applicable Patches & Missing Patches. How can this happen ? Windows6.0-2008-SP2-KB2286198-x86.msu Windows6.0-2008-SP2-KB2485376-x86.msu Windows6.0-KB2296199-x86.msu Windows6.0-KB975558-x86.msu Why in the Downloaded Patches section button "Mark as" not appear ? because i want to approve immediately every downloaded patches or is there another
Patch deployment configuration
Is there a way to change the default settings of a patch configuration job please :- 1) "Force Reboot when the user logged in" (default) to "Allow user to skip Reboot" 2) Put a tick in Deployment Progress for "Show deployment progress in the client computers" (default is un-ticked) Thanks, Simon
Patching mechanism
Hello, I have a question about DesktopCentral's patching functionality. I read the documentation but it did not give an answer. If I deploy a patch configuration to a client with 100 patches, but the client only needs 5 of them, how many patches will the client download? Will the client download and attempt them all locally, or will it know which patches it needs from a configuration and only download those?
Great program.
Without a doubt, this is one of the greatest pieces of software I have ever used. Keep up the great work, ZOHO Corp!
There should be an update button.
A button that checks for updates to the program should be available, unless there's one I don't know about.
Uninstall of My Web Search Bar
Hello, Has anyone been able to setup the MyWeb Searchbar as a restricted software, and automatically uninstall it?
Running a Pre Installation Script
Hi We are currently evaluating DC and wondered if anyone could offer any advice on what hopefully is a simple task! I have created a package - .exe install with a silent switch, and this works fine. The next step i want is some kind of prompt so that the user can confirm to proceed or not. We currently deploy some software via login script so that the user receives a choice of Y to proceed, N to cancel depending on whether it is convenient to install the software. This is done by calling a simple
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