Unable to get past Captcha with Google Chrome
Captcha always fails when submitting an addition software application (http://www.manageengine.com/products/desktop-central/request-software-package.html?dci-sdsel). Chrome version 25.0.1364.172 m
reporting
hello i generated a report from desktop central but there are many information about computers that are not showing even in the custom report, like processor name, hard disk model, hdd space,etc... so how can i export these information
Control ActiveSync Connections from DC
Currently, ActiveSync is disabled on all Exchange mailboxes in our company (since we use older Blackberries). Since we are looking at migrating to iPhone/Android, we will need to enable ActiveSync for users. However, in our company we only want to allow company-provided devices to have email, and not allow users to have corporate email on their own personal iphones and ipads. Obviously we can control Desktop Central MDM activations with one-time codes, but this wouldn't prevent a user from just
Wake on Lan booting to OS deployer PXE server. How do we stop this?
Hi Guys, When we use the WOL feature in DTC it wakes our pc's but they boot via pxe into our OS deployer PXE server. This showing the OS deployer screen. How do we stop this? Cheers, Jamie Cameron | Service Desk Engineer | Central Otago District Council TEL (03) 440 0699 MOB (027) 221 5993 FAX (03) 440 0661 EML jamie.cameron@codc.govt.nz WEB www.codc.govt.nz
custom query
Is there a way to add to my custom query to see what configuration applied the patch. If i create custom query like: Select b.RESOURCE_ID, b.NAME, a.Patch_ID, LONG_TO_DATE(Installed_TIME) from InstallPatchStatus a, resource b where a.Installed_Time >= DATE_TO_LONG(04/04/2013 00:00:00) and a.Installed_Time < DATE_TO_LONG(04/05/2013 00:00:00) and a.resource_ID=b.resource_ID and b.name like '%MWR????33%' It will return: RESOURCE_ID NAME PATCH_ID INSTALLED_TIME 22811 MWR????33 10046 Apr 04,2013 02:47:09
Is there a way to uninstall software from specific users accounts, ---- Without haveing them login.
We have a Hyland Onbase Application that was installed directly under specific users names through a ClickOnce installation. It is installed indifidually for 'each' user. Is there a way to uninstall software from specific users accounts, ---- Without haveing them login. We want to remove every instance, under every user's account, on every computer which they may have logged into. Is there a way to uninstall software from specific users accounts, ---- Without haveing them login.
Re-installing Desktop Central on server
I need to re-install DC to repair some problems. Are there any particular steps I need to take other than just uninstall and reinstall? My main concern is that the re-installed copy will be able to locate all the desktops with agents, so I will not need to push out agent installs again.
Problem with Client Mac
I have Destkop Central Build No:80234. When I install a client Mac, I'm all steps and it´s shows the mac has been installed correctly but in the SOM, never appears in the inventory. The Mac computer has no proxy or firewall. Where are the logs on the Mac to see the problem? Thanks
Problem with deploying on Win7/8 configuration. Access denied
Hello, I have problem with deploying configuration on Hosts with Win7 and Win8 OS. Configuration deployed ok on Host with Win XP but all new hosts with W7 and W8 has error Access denied. GPO are the same on all hosts so creditional are the same. I really dont know what is the problem... I saw in forum history that can be problem in WMI and open ports on Win7. I hope that you have some solutions for problem. Regards, Sebast
User Configuration - Deploy shortcut
Hello, i need advice. I have shortcut which i need deploy to selected users desktops. My problem is that users in firm can log on more than one computer with their account. Configuration that i created, deploy shortcut first time when user is log in, but next day when user log in another computer with his account shortcut is not deployed - ( because configuration deployed first time ADME for DC i think operation is completed)... Any idea how create configuration to solve this problem. Kind regards,
Grouping templates
I would be great if you could group software deployments and collections together as a single template for deployment. We currently have a configuration that I use as a template that deploys three software packages. We then also have a collection that deploys an ico file to the PC long with two icons. It would be great if these multiple configurations could be groups together somehow so the whole thing could be grouped in one step
Build 80237???
Just updated SDP to 8.2 Build 8203, and now its broken the connection between SDP and DC... Desktop Central version 80237 and above is required. To upgrade to the latest version, download the latest hotfix from our website or contact support Where can I get build 80237 for DC? The website is listing 80234 as the current version!
Last connection to Desktop Central Server
Hi, Where I can get this information? I need to make a report that shows inactive agents that that have not contacted DC server in the last 30 days. Is there a way to automatically remove these inactive computer accounts from inventory?
Software Deployment via AD Group Membership
I setup Configurations for the deployment of applications, using Active Directory group memberships of the computers to filter on. When I change the membership of the AD groups, Desktop Central does not pick up this change. I have to go into the Configuration and click Deploy for Desktop Central to re-enumate the changed group membership. I want to be able to add computers to groups, and have Desktop Central automatically pick up the new group membership and install applications accordingly.
MDM local communication with tablet or phone
Hi, If I have android tablets which are always located on the corporate network how can I set them to communicate directly with the local desktop central installation without going to internet since they are connected to the same desktop central lan. Is there a way, cause those I don't want to let them connect to internet. Or what ports (if the above is not applicable) are needed to open on the firewall to communicate with desktop central server other than 8383 because I opened this port only but
Unable to edit Shipping date and Expiry date in "Feed Custom Data for Computers" Section
I am Unable to edit Shipping date and Expiry date in "Feed Custom Data for Computers" Section. It is not allowing me to edit the field, even though I can edit the computer location and product number. Please help me out in this case. Regards Jobin Jose
Block cdrom drives
Hi, I tried creating configuration to block cdrom internal drives, I can block USB sticks but Cdrom drives can still be accessed is this normal ?
Best Practice for Third Party Major Version Upgrades?
What's the best way to do a major version upgrade? For example, I'd like to replacement Adobe Reader 10 with 11. I'd like to do this for all machines that currently have Reader installed, while avoiding installing it on machines that don't have any version of Reader installed. Thanks
file copy script powershell
looking at this page why does one want o issue an exit code? Will Desktop Central record the error message as a success or error? http://www.manageengine.com/products/desktop-central/returning-error-code-on-scripts-how-to.html Thanks
copy file from dfs
Can you use a DFS root for copying files? For example in the settings can you put \\dfsroot\files?
Wrong HP warranty after Product code is entered and a warranty scan was initiated
Hi, following issues occured today in Desktop Central (Build 80234): Today a have put in some product codes for some of our HP machines to get the warranty from HP imported. Most of the machines now show the correct warranty expiring date but some machines show a wrong date. When i check the warranty for those machines directly with HP's Warranty Check Website the date is displayed correct, but Dekstop Central is getting a wrong date by the scan. How can this appear? Regards, Dirk
Stopping running deployed configuratin in DesktopCentral
Hi, I have configured the install software for my domain computers. After creating the configuration and deploying it immediately the status change to ready to execute. some devices went to retry to progress but others stayed in first situation. I decided to delete the setting so i deleted the whole configuration but after deleting it seems that the settings still are trying to install that software on the domain computers. I wan to know what should i do in these situation when i wan to stop and
Script Error
Hi sorry my bad english, I have Manage Engine Desktop build 80234 I have problem Script Error Occurred : TypeError: Object [object Object] has no method 'getStyle' when pressed column choseer Help ME !!! please
Inventory Summary Never Completes
Recently (before upgrading to the latest build), the inventory summary generation hangs on "Summary generation in progress..." I don't know if this is a related issue or not, but we recently deployed a new version of commercial software (new version number and updated name) but Desktop Central does not recognize the new software on all the systems, only a select few. It still shows the systems having the old version and name-even after scanning the systems individually.
Testing Desktop Central... agent scanning fails. Error - Data storage error occurred while populating asset data. Scanning failed
I'm evaluating this product and have hit a bit of a roadblock. First I'll start by saying I do have a support ticket open for this issue but have yet to get a fix/resolution. I have Windows firewall disabled globally on my domain. I am able to successfully push the agent to client computers. When I initiate scan from the DC server I can view the agent on the client machine and the scan begins as expected. On the scan system screen on the DC server the error simply reads "Scanning Failed". On
desktopcentral is not starting after updating the java version
Hi, I have updated the java version of Desktop Central. Because the time of the Desktop Central was one hour earlier than the real time. From the time that I did the update the desktop central does not start anymore. What should I do ? Please guide me Regards,
Unable to add Custom Group in "User Collection"
Hi, I just evaluated Desktop Central, and I find it very helpful. But I do have issues when trying to deploy configurations/templates under the "User Collection". It doesn't allow me to add Custom Groups, which I already have. Although I can add configurations/templates under "Computer Collection". Any Advise? Thanks, Nas
Microsoft Office 2011
Now that Desktop Central supports patches on the Mac, does it support updates for Microsoft Office 2011 for Mac?
Build 80237/80238 ?
I recently updated Service Desk Plus to build 8203 and the integrated chat function indicates in the read me that it requires Desktop Central Build 80238 for this functionality. The chat icon still appears in the tickets, but gives the error that it requires build 80237 to function. In either case, the latest version of Desktop Central that i can find is build 80234 (http://www.manageengine.com/products/desktop-central/service-packs.html) Where can i get the latest build?
Removed computer information
Hello! Is there possible to view Computer Information when computer is removed from SCOPE? That information still exist in MySql database after removing? Example: I need to find out Windows Product Key from removed computer Thank you!
Vulnerability scan notification
We are running Desktop Central Build 80234. We have configured the Schedule Vulnerability Update to run every day at 0400 and to e-mail notification to my e-mail address. The e-mail notification works fine. What I would like is to configure the notification to also tell me which patch(s) have been added since the last scan. Currently all I get is the following: Task Name : UpdateDB Task Started at : Mon Apr 29 04:00:00 EDT 2013 Task Completed at : Mon Apr 29 04:00:01 EDT 2013 Next DB Update Time
Problems creating dynamic custom group
Everytime I create a dynamic custom group it always switches to the 'OR' operator when I've clearly chosen the 'AND' operator. Is this a bug or am I missing something. Darius
Prompt that DC agent will be Uninstalled at PCs next connection
When I remove a PC that is off-line, I see a message telling me that the DC Agent will be uninstalled when the PC reconnects. In many of these cases, the PC has failed and will never reconnect. Is a record of this kept somewhere and how long will the record stay active? I most cases the PC will not show up again but in a few, the end user changes their mind about the system and we rebuild it using the same Computer name and workgroup on the same hardware. If DC Agent is installed, will it
Software Metering for Office 2010?
Hi there, Is it possible to setup software metering of Office 2010? It appears that I have to create a rule for the individual items (Word, Excel, Outlook, etc)... Is that correct? Can you provide the step by guide to software meter Microsoft Office Professional Plus 2010?
Physical Memory Report Problems
I configured Desktop Central to show me a report on the physical memory installed on my managed machines. It seems like the report is showing some other interpretation of the actual physical ram installed. For example, if I install 4GB of RAM in a machine, the report will show me anywhere between 2995 and 3070 for 'Physical Memory (MB)' depending on the machine. I would actually like to see the actual amount of RAM that is physically installed. Why is this behaving this way? DC8 > Reports >
New theme (build 80234) is awful
Good day I know it's probably pointless to say this but the new theme which was released with build 80234 is just awful. It looks very bulky and cheap in my opinion. On a more professional note: it does not seem to display properly in Firefox even though the local cache etc. was cleared. As an example, if I move my mouse inbetween the icons on the Admin tab (e.g. Scope of Management, Agent settings etc.), the icons next to the mouse start to "move". Also, the rebranding logo disappeared after the
failed scans and updates desktop central
I have scheduled my company to perform scan and deploy of patches across three days. I have separated my network into three groups and they scan and deploy on those three days. If the scan fails for a reason like they forgot and shut down their PC or they were out of town what is the best way to handle that? I would like to automate it so if they fail then it should try the next day and if it was updated fine the first time no scan is needed. Is there a way to handle this? Thanks.
Patch Management Targeting
I would like to be able to define a patch only for specific machines, while allowing it for others. In SUS this can be done based on group. Is there such a function in DC?
Remotely rename computers
ZENworks Configuration Management has the ability to remotely rename computers. This should be a standard feature of any desktop/server management software. With Desktop Central we have to touch every computer that we want to correct the name on which is very inefficient.
desktop central missed updates
if we set a schedule for updates by groups what happens when an enduser has their PC shut off or if it is laptop and they are out of town?
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