Extenuation of Static IP issues on VMware running on Windows Server 2008 R2 and Windows 7 OS
This Patch Tuesday seems to be miserable for administrators handling Windows Server 2008 R2 and Windows 7 running on VM ware Scenario: The below scenario was reported by few users who installed these KB's KB4088875 & KB4088878 on VMware. This is applicable for Windows 7 and Windows 2008 R2 OS, installed on VMware environment only. For the VMware users, The NIC card is restarted and the pre-configured settings are reset to default settings, hence its disconnected from the network. In few scenarios,
report of scan is successfull or not for assets
HI, is it possible to make a report on a daily basis which show all assets and the scan result. we would like to see this on a daily basis. Thanks. Best regards Thomas
Market Apps on Samsung phones
On Samsung phones, if we restrict the ability to install non-market apps, it also blocks updates through Galaxy Apps. Is it possible to restrict non-market apps while allowing updates/installs through Galaxy Apps?
Desktop Central service wont start
I have just installed Desktop central 10 on server 2016 std and everything install fine didn't erred. I now have the issue where the service just wont start. I keep getting the prompt that the service has stopped. Not sure why this, ps: tried to install the software on 6 deferent servers and no luck each time wont start, I have attached all the log files and would be grateful if someone could lend me a hand.
Windows 10 Version 1607 Patch Management
W10 Version 1607 is near end of service. This is what Microsoft says in the End of Service article https://support.microsoft.com/en-us/help/13853/windows-lifecycle-fact-sheet Windows 10 will have feature updates released twice a year via the Semi-Annual Channel (SAC). Your device needs to install the latest version (feature update) before your current version reaches end of service to help keep your device secure and have it remain supported by Microsoft. Each Windows 10 version will be serviced
Attention, Windows 7 and Windows server 2008 R2 users! Meltdown, Spectre bugs can still sting you! (CVE-2018-1038 & KB4100480)
Meltdown and Spectre bugs that could give away data in the protected memory were discovered recently. Microsoft's kernel patch fixes in January and February meant the dangers were allayed, but Sweden based researcher Ulf Frisk says, "no"! Who's at risk? Users with Windows 7 x64-based systems or Windows 2008 R2 server, who have installed any of the servicing updates released during or after January 2018 are prone to remote code execution and elevation of privilege. How is the vulnerability exploited?
WinPE location
Does anyone know the proper location of the WinPE files? Trying to do an image and downloaded the WinPE manually. Once I installed it, it keeps telling me the path is wrong and I don't want to have to try each directory.
Integration with xyicon/spacerunner
Hello, I'd like to manage it system with floorplan view, in a single console, for assets, tickets and network... I Found Xyicon/spacerunner product that is based on floorplan view could you analyse if it's possible to sync data beetween manage engine product and xyicon please, or use a similary view Regards Cyril COHU
Microsoft SCCM vs. Desktop Central
I am currently looking for software deployment solution that integrates with SDP MSP. I filtered down to 2 options: Microsoft SCCM Desktop Central Is there a comparison chart or data that shows a complete list of features for both SCCM and Desktop Central?
Automate Patch Management
Hi, can anyone advise please? I'm looking to set up automatic patch management and when I come to choose my target, can I use wildcards? All my PCs and Laptops start PC or LA. I don't want to include any of my servers. Is this just as simple as putting PC* and LA* or is there a little more work to be done with this? Thanks in advance.
KB 4011730 breaks Word 2016.
Issue: After installing the March 13, 2018, update for Word 2016 (KB4011730), you may not be able to open or save Word documents. This issue occurs only for those who receive Office 2016 updates using Windows Installer technology (MSI). If you have a Click-to-Run edition of Office, such as Office 365 Personal, you won't encounter this issue. Workaround for this issue: Microsoft is aware of this issue and working on a fix. In the meantime, you may be able to workaround this issue by installing the March
Failed - No Data Available but the software is installed correctly
Hi We are testing the deployment for Autodesk product, we have 3 heavy applications to install on 100 PC and it takes 30/45 minutes to installing one (Inventor/Mechanical, Revit, Autocad LT) I run the configuration and the status goes to"Failed - Dati disponibili esauriti." (No data Available) after some seconds, but on the PC the setup runs correctly. For me it's important that the software is installed correctly but a correct feedback help me more to check the after-deployment. Is there an solution
Report on file version of an exe
I need to find all the file versions of a specific .exe file in our environment. Is there anything in Desktop Central that will aid that task? Thank you.
Desktop Central Free Training
Greetings from ManageEngine Desktop Central! Join us for the Desktop Central's free training. This 60 minutes of training, will help you learn tips & tricks, best practices and hidden secrets in desktop management. You can improve your skills on patching computers, installing/uninstalling software, remote control, configurations, security management and more. Please do come up with your expectations/suggestions, so that we can serve you better. Time Zones: Time Zone 1 - USA, UK, Canada andMexico
Desktop Central MSP - Outdated Portal Videos
I am trying to learn and understand more about Desktop Central MSP but the online portal videos are outdated. Can anyone point me to the right direction? I am currently using the videos section of this page: https://www.manageengine.com.au/desktop-management-msp/?dcltree
Any news about function "scan drivers to update" ?
Hi Do you have any news to integrate in dc a new function to "detect and update drivers for desktop"? Dc works very well for patch Microsoft and other software, in a single console. But for drivers, management is not concentrated. I setup "hp support center" or lenovo support tool for each desktop, but i need to go on each pc at regular time to check and deploy drivers update detected by manufacturer tools. Do you have an eta for this? please In the first place, the important thing would be to have
Automated Patch Deployment... no scheduler?
In build 10.0.205 which I have deployed to fix a different issue, you have removed the scheduler from automated patch deployment. Please advise how for example, can I patch a group of servers next week with the latest updates they will require? Previously I could scan and download the patches without deployment, then patch the servers separately in batches. I also do the same for workstations, where I patch 10% of our estate on any given day so as not to overload the bandwidth on any site, using
Question Regarding Features
We are looking to moving towards DC for our remote troubleshooting and patching. I have a few questions: - Does DC allow connecting to endpoints for remote management when those endpoints are NOT connected to our VPN? - Does DC allow us to setup a software package to begin copying over to endpoints for pre-deployment? I.e. create the package and as endpoints connect, they will pick up the package? Secondly, can this be done with only internet connection and not a VPN connection? I'm hoping that we
Any one else unable to download Ms18-MAR2 24074 ?
I can download it from MS but my patch DB is failing when trying to dl. The rest downloaded just fine. I did notice that this patch DB shows that patch as 16 megs but MS has it at over 300. Seems 16 meg for a rollup is very small.
March 2018 - Patch tuesday updates from Manageengine
Hello Folks, Quick update on the March 2018 Patch Tuesday. New Security Bulletins : 2018-03 Security Update for Adobe Flash Player for Windows (KB4088785) 2018-03 Security Monthly Quality Rollup for Windows 7 and Windows Server 2008 R2 (KB4088875) 2018-03 Security Monthly Quality Rollup for Windows 8.1 and Windows Server 2012 R2 (KB4088876) 2018-03 Security Monthly Quality Rollup for Windows Server 2012 (KB4088877) 2018-03 Security Only Quality Update for Windows 7 and Windows Server 2008 R2 (KB4088878)
Antivirus for Mobile
I am currently using Desktop Central MDM for managing all my mobile devices and i am now looking into an antivirus solution that could integrate with it and i can't seem to find something so now i asked the ME experts here if this kind of solution exist.
Removal of SCCM Client Script
Hi All, I am getting ready to deploy our Desktop Central client to all of our workstations, but i wanted to have something ready to uninstall the existing SCCM 2012 client from each computer once the DC Agent is installed. I have a batch script that i found on SpiceWorks that works great when its ran as an administrator locally on the machine, but when i setup a script configuration in DC it says it executed successfully, but it never did anything. I am trying to figure out how to get this to run
How can I disable the - License limit has reached for customer - emails?
I'm running DC-MSP and did a client rollout this weekend. After the rollout I began receiving alert emails from Desktop Central informing me that i have exceed my license limit. I emailed the licensing group yesterday but have yet to hear back. In the meantime I have received almost 200 copies of the same message and it shows no sign of slowing. My questions: 1. How do i get the licensing group to respond in a timely manner? Is there a phone number I can call? 2. How do I suppress that message or
Desktop Central and Remote offices
When our original setup was done they created a remote office under all of our customers that contains our servers. Is it possible to move those servers/remote offices out from under those companies and into a new one called EX: Data Center? For clarity here is an example. Company: NASA Remote office name: Data Center (all servers for NASA are here) Multiply this by 32. I want to move these to one separate company so that I can control access better.
CVE-2017-11882 | Microsoft Office Memory Corruption Vulnerability
Hi ALL! How i can check all my PC for this patch ? CVE-2017-11882 | Microsoft Office Memory Corruption Vulnerability Patch Mgmt tab don't provide any info about CVE-2017-11882 help me!
Access computers outside company
Can any one guide me how to do and what to do to access laptops with DC Agent when they are outside company network, for example business trip. At the moment I have only DesktopCentral Server instaled on windows 2016 Pleace guide me step by step. Thank you
Desktop Central Build #10.0.183 new search button
Is there any way to revert the search button back to the old textbox as the new button is already a nightmare, the search is used daily be all staff to find devices and now you have to click first on the button, type the computername and then select 'computername' before being able to find a device. Doesn't seem much but doing this 10, 15 times a day isn't pleasant.
please add a "checkbox available" in strategy integrity, for patch that has no gravity mentionned
*hi, could you add another "checkbox available" in Patch managment\strategy integrity please. This checkbox will be for patch that has" no gravity mentionned." Some patchs have no gravity when they are available in DC, and, actually only patchs which have got gravity calculated/mentionned could filter in healthy/no healthy system Actually, without this checkbox, in strategy integrity, i have desktops whitch are into healthy column/filter, altough they have patchs to deploy.... (so they need to go
Desktop Central seems to frequently miss various Windows OS patches and updates
I've been using Desktop Central for about two years now. When I came onto my job, we were using a mix of WSUS and Desktop Central. I have since scrapped WSUS and stuck with Desktop Central for both 3rd party software installment as well as regular monthly Windows updates. Everything seemed to be going well as Desktop Central reported that all of our systems were up to date after I would run updates month by month. Then we had an environment scan with Nessus Vulnerability Scanner by a 3rd party security
Ticket system issue?
Hi everyone I no longer receive the "[##123456##] Your ticket has been created" emails when I open tickets with ManageEngine. These emails used to arrive within minutes after an email was sent to desktopcentral-support@manageengine.com. Last week was the first time I noticed this. Is anyone else seeing this? Thanks, Stefan
Configuring a network printer error
I am trying to configure a new network printer, but am always getting an error "Shared Printer Addition Fails: The Data is Invalid" This used to work. Any ideas what the error means and what data is invalid? It happens with any printer I try to configure (even ones that worked in the past)
Security Update - ManageEngine Desktop Central (Remote Code Execution - Fixed)
Hello everyone, Greetings. Patches have been released for a remote code execution vulnerability reported by DDI Vulnerability Research in Desktop Central, Desktop Central MSP and Patch Manager Plus products. This vulnerability allows any user in the network to upload files and execute commands on above mentioned Installed machine. The fixed versions of the above-mentioned products are available in below build numbers. 1. Desktop Central - Fixed in version 10.0.181 2. Desktop Central MSP - Fixed
Shared Printer Addition Fails : The data is invalid.
I receive several messages for multiple computers that Shared Printer Addition Fails : The data is invalid. It would be nice to know what printer is failing. I tried to open a support ticket but, desktop central is not listed as a product in the ticketing system. Most of the computers should have the printers install all ready if that helps you narrow down the issue. 10.0.189.
Desktop Central ServiceDesk Plus Tickets
We use both Desktop Central and Service Desk Plus. Our users submit tickets using the Desktop Central Agent. Sometime a while back, the address that is used for the attached images was changed to use the Mobile device Management Address. Because this is an external address, we can not see the attachments without changing the address to the internal server in the browser. I submitted a ticket and was told that this is an enhancement to allow for external access but this does not work for us.
Desktop Central Integration With Salesforce
We want to fetch some data from desktop central to salesforce in real time. is there any way to do it?
Remove Shared Folders
Good Day, i would like to ask you if there is any way to remove all Local shared folders " specific name " one time. because i found one way to remove them manaully and one by one thru tools " system Manger" of there is any script do that i will thankful
Desktop Management Agent is missing some german translations
Hi, i installed server and agent in german language, but i noticed not all notifications which the end user gets from the installed agent are translated into german language. - So when the agent tells the end user at his computer that there are some patches to install (with the buttons "start now" and "skip"), this end user update notification is not translated in german at all. - So an end user who does not understand a single english word is not able to understand what this notification is about.
Windows 10 Feature Upates deployment
We have a mixed environment of Professional & Enterprise and I can't figure out how we would disingwiseh feature update deployments for the different releases of Windows 10?
Patching "The operation completed successfully" but system still listed as vulnerable
Hi, I've got several systems where the patch "307159 TU-017 Updates for Google Chrome (x64) (64.0.3282.186)" was deployed and appeared to work (the application is updated) -- the remarks field says "The operation completed successfully" but doesn't disappear and the machine remains listed as vulnerable. I have tried rescanning, rebooting the endpoint and rescanning, and updating the patch DB. It's not a huge problem because the machines are protected, but it does make my compliance reports inaccurate.
Securing agent WAN access
Hi, sorry if this has been covered elsewhere - I'm struggling to work out how I can properly secure agent communication from a WAN network (the internet). I have looked at the forwarding server, but it seems to require a split DNS setup which is not possible in my situation (I am part of a much larger organisation and do not have that degree of control over our DNS, and the majority of my systems including the DC server already are assigned public IP addresses, but are behind a firewall) Is there
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