Agent language mismatch
Hello, When deploying the Endpoint Central agent to the PCs in my company using Active Directory, I noticed that the agent installs in Dutch by default, even though the Windows systems are configured in French (Belgium). Do you know how to change the
The list of servers for this workgroup is not currently available
Hello, So I want to create a "Shortcut" configuration. I go to Configurations -> Add Configurations -> Shortcut In the form I click on Browse button next to Target Application textbox. The network browser window appears with the NetBIOS name of domain
Creating a package for MAC to install PowerShell V7.5.1
Dear Team, Kindly help to Create a package for MAC to install PowerShell V7.5.1 by enabling AUTO-UPDATE and Set DISABLE_TELEMERY flag during installation. Thanks
Distribution server IP address
In the process of configuring the Distribution server we encountered the following problem: Our Distribution server has two IP addresses, an external IP address on the Internet and an internal IP address on the local network. We want to use only the external
Configuration of Desktop Shortcut failed
I tried creating a computer configuration that is supposed to create a desktop shortcut to Chrome on the desktop. After filling in all the fields I attempted to publish but the Deploy and Deploy Immediately buttons don't work. The only way I was able to deploy was to save as a draft, return to the list of configurations, and then using the gear icon to show the context menu I deployed it from there. After deployment the configuration fails on all machines. On some machines the configuration remains
DesktopCentral MSP Agent trying to reach Notification Server on the wrong port
Hello, I am trying to install a Desktop Central MSP Agent on my computer, so I downloaded it from the Web interface while selecting the appropriate client Then I ran the setup.bat installation, and everything went great However, I couldn't find my computer
Deleting printers using the Windows - IP Printer - Computer configuration - Access is Denied
Hello, I created a Windows configuration to remove IP Printers from computers and it's failing with a "Retry in Progress" status with Remark \\printserver\printername-Access is denied". The same does not occur if I create an IP Printers - User configuration,
Bookmarks in Chrome not working - Edge works great
Has something changed with Chrome and already managed bookmarks through GPO? I am able to use ManageEngine Endpoint management to push bookmarks to Edge but Chrome doesn't work. Both Edge and Chrome have bookmarks deployed through a GPO, ManageEngine
Internet Slowness
Internet gets slow when browsing social media
On Perm Endpoint Central REST API inegration and disable 2FA for specific user / integration
Dear support, I am preparing REST API integration with an on perm endpoint central with has already enabled 2FA configuration. As mentioned in REST API doc below, the user authatication will have expiration date "remember_token_days" , which means every
Access Denied error when executing post install custpom script
I modified installer (CorettoJRE, auto downloaded by EC, .msi), with: 1. Pre installation tasks: 1.1 - stop process java.exe 1.2 - stop process javaw.exe 1.3 - copy ca certs to temp dir 2. Installation task (not touched..) 3. Post installation task: 3.1
Tôi không thể khởi động "Start ManageEngine Endpoint Central"
I can't start "Start ManageEngine Endpoint Central", it can't load the web-based admin dashboard. Can anyone assist me?
Desktop Central doesn't work after Service Desk uninstall
Hi! I've uninstalled Service Desk, during it was asked if I wanted to delete both SDP and DC, I choose keep the DC. Now cant make the DC service run. Any thought?
Issues replacing office standard 2019 with office 365 using ODT
Hi Folks, I'm trying to replace office 2019 standard with 365 on several machines using the Office Deployment tool and Endpoint central. I'm running into issues where the "configuration" does not complete and seems to time out. I've tried running the
Shared Printer Addition Fails : The wrong diskette is in the drive. Insert %2 (Volume Serial Number: %3) into drive %1.
Has anyone ever gotten this error when trying to add a shared network printer? What might be the cause?
Agent install with wrong remote office
Domain: WORKGROUP Remote Office: 1. Default Site: Office - Distribution Server 1, IP:192.168.1.2/24, subnet: 192.168.1.0/24 2. 2nd remote office: Factory - Direct communicate, IP Subnet: 192.168.1.0/24 The current situation is both site are separated
Setting email settings to send through O365
We recently moved our email to O365. I'm trying to set up the email settings on my Endpoint Central server. I have configured the settings as follows: Server Name: smtp.office365.com Port: 587 Sender Name: Endpoint Central Sender Address: endpointcentral@***.com
Connection Error (401)
Hello guys, i have an issue with only 1 client of ManageEngine Desktop Central (i have 140 client and no issue with those). The client is offline and in Troubleshoots tool i have this error: ipaddressServer:port Failed remote Server error (401) Not Authorized.
CSR creation for a SSL
We are attempting to create a CSR in order to get a 3rd party SSL certificate imported. When attempting to create a CSR following the steps from page https://www.manageengine.com/products/desktop-central/help/configuring_desktop_central/importing_ssl_certificates.html#1._Create_CSR_and_Key_Files it
unable to copy files to user's PC
I'm trying to copy files using Desktop Central File Folder Operation. The destination folder is C:\users\public\downloads. However, no task gets created and nothing gets copied to the PC. The PC is online. Any reason?
Importing Remote Office csv failing
Using the information from desktop central, the csv file is formatted as such. However, when i get to import the csv file it errors out with this: REMOTE_OFFICE_NAME,HAS_DS,DS_DOMAIN_NAME,DS_NAME,DS_IP,DS_DNS_NAME,DS_PORT,DS_HTTPS_PORT,REPLICATION_POLICY_NAME,PROTOCOL,HAS_PROXY,PROXY_SERVER,PROXY_PORT,PROXY_USER,PROXY_PASSWORD,COMPRESSION_TYPE,COLORQUALITY_TYPE,COMPUTERS ,,,,,,,,,,,,,,,,, - Header name(s) " REMOTE_OFFICE_NAME " are not allowed Instructions to be noted to prevent errors while importing
DCC Hangs When Going TO The Computer Tab
Greetings, Our Desktop Central Cloud installation hangs at loading now whenever we go to out computers tab under Scope of Management. It was working just fine this morning until we approved some computers for the agent install, and it has been hanging
Agent version mismatch
Hi, we decided to avaluate Desktop Central and now have few problems: Server Central Server : 10.1.2137.4 Distribution Server : 10.1.2137.1 Agent verison mismatch: if You try to push agent from DTC server, agent installing from old msi and mst file has
Restore Backup
Dear All, We Have Manage engine Desktop Central and We need to restore backup when we restored backup stopped in screen cleaning up last 24 hour and not move Thanks
Cannot deploy Display Configuration
Dear Sir/Madam, I use User Collection Configuration with Display, when I deploy, it's error "Exception in GetDomainIDvalue() when retriving domain name from ID: 1234| java.lang.NullPointerException" in Logs folder. Please help me. Thanks
Error syncing Desktop Center Server and Secure Gateway Server
Hi everybody, I have configured the Secure Gateway Server connection with the Desktop Central Server in Windows Server 2016. The firewall has opened the ports: 8383, 8443, 8027, 8031, 8384. The installation of Secure Gateway Server has been successful and has started. But when I check synchronization on the Desktop Central Server, the error message. Can someone show me the steps I've missed? (Details in the attached image) Thank you very much.
DC clients failing upgrade because they don't have access to C:\Windows\Temp
We have run into an issue where clients are not upgrading correctly or failing to upgrade. After we installed the Gateway Server, things ran great for awhile. Not we have machines that are showing offline because of a failed client upgrade. When checking
Unhandled exception when attempting to run command via script or remote CLI
I'm trying to run the program c:\Program Files (x86)\Dell\CommandUpdate\dcu-cli.exe remotely via desktop central, and cannot get it to work. If I try to run the exe with any of its supported flags, get an error. If I try to run it via remote CLI: Unhandled
Configuration has not been replicated to the Distribution Server. Verify the Replication Policy
The Install configuration was created already for more than 8 hours and I know my replication is set 24/7. But this error keeps on giving me headache. I reboot already the target device, verified the services are running on the DS and its configuration,
Desktop Central 10.0.581
Numerous issues with 10.0.581 installation 1. Desktop Central, Inventory, unable to list printers, just spins and comes up blank. Yes, the computer has mapped printers. 2. OSDeployer - unable to create or update boot disk - receive unable to copy WinPE files - this is a major issue as we cannot image new computers! Overall the version seems half baked, seems as if nothing really works at 100% - cleared cache, all local cache, still no printers.
Secure Gateway - Service Running and Ports opened - *But not listening
Hello, Our Secure Gateway server stopped working around 3 days ago and when verifying the service was not running and kept stopping. Hence, installed the latest build 90077 with the correct ports. After installing it, the service stays running but none of the ports are not Listening. (Used Netstat and Port Query) We have double checked firewall rules are in place for ports to be opened but for some reason the service/application doesn't want to listen to the configured ports. Thanks in advance for
Version above .479
If support asks you to install a higher version of .479...DON'T DO IT...They are NOT stable. GUI is much slower and Configurations NO LONGER Work
Uninstalling Software Silently
I am having an issue with Minitab 17.3.1.0 silent uninstall.I am able to silently install the software with no problems. I have about 88 installs to update to version 18.I can install version 18 silently with no problems. When I try to silently uninstall 17 the status show Not Applicable - Deployment Skipped. When I run the msiexec command right on the test computer it removes the software almost instantly with no UI. I can't figure out what I am missing. Ed
Adding existing Desktop Central Server to Domain(Active Directory)
Hi, Currently, we have a desktop Central server which is a workgroup computer. Now we have a plan to move the server to Domain(Active Directory) as per our business requirements. Can anybody help me in getting the dependency of the desktop central server on the domain? will there be any impact on the DC server after domain joining? Thank You Rakesh Mohapatra
Computers being deleted the next day after joining DC
Hi, We are having a problem DC (Build Version:10.0.91) where computers are being deleted once the client has been installed on the machine. So when we build a computer we get this message in our admin mailbox. As you can see from this email the machine was built on the 27/06/2017 at 3:23 and as part of the build process the DC agent gets deployed. The next day we get this message in our admin email account. This is only deleting the computer from DC as the computer object in AD is still there. So
Folder Operation Adds "/" to end of path resulting in errors
Hello The Folder Operations to Rename and Delete a Folder automatically add a "/" to the end of the path when using a system variable on save, thus resulting in an error in the configuration like "Source folder not found" My Configuration: Folder Operation - Rename a Folder Source Folder: $userlocalappdata\Google\Chrome\User Data\Default New Folder Name: Backup_Default Upon Saving, and deploying the configuration to a test user, it results in an error "Source folder not found" however when modifying
Shortcut Icon
When creating a Shortcut on desktop and you Browse and select an Icon, the Icon you select does NOT transfer to the Shortcut
What to do with this error ? Am installing desktop central for first time
Multiple connections to a server or shared resource by the same user, using more than one user name, are not allowed. Disconnect all previous connections to the server or shared resource and try again
How can you identify the source of a software uninstall that was not requested or initiated by an Administrator
Encountered multiple computers that had Office 2013 uninstalled for no reason or scheduled event. The logs show Desktop Central initiate the uninstall, but no additional information was provided.
Problems with Import Registry Settings
When I try to deploy RegSettings (HKLM...ODBC..) with "Configuration - Registry Settings" and specify the location of the regfiles, the result after exection of the Configuration is always the Error Message: <<One or more Registry Files could not be imported>>. System and administrator accounts have full rights to that registry-path. Before that I tried to import the regfiles with a script using regedit /s \\... The Script also creates a folder and copies a txt.file to the local Disk. Creating the
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