Secure Gateway - Service Running and Ports opened - *But not listening

Secure Gateway - Service Running and Ports opened - *But not listening

Hello,

Our Secure Gateway server stopped working around 3 days ago and when verifying the service was not running and kept stopping.

Hence, installed the latest build 90077 with the correct ports. After installing it, the service stays running but none of the ports are not Listening. (Used Netstat and Port Query)

We have double checked firewall rules are in place for ports to be opened but for some reason the service/application doesn't want to listen to the configured ports.

Thanks in advance for your support

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