Select users that will recieve emails of "Password Expiration Notification"
Hello, Here at my campany we are happy users of ManageEngine OpManager. I was browsing other products and I found ADSelfService that will help me with notificating users of expirating passwords. Installed and notice that it have much more functionalities that i dont need, i only really need email notification of password expirations. So , the free versions is more that enouph for us, as we have less than 50 users that logon on Domain that have the policy for password expiration active. My Questions
Couldn't start remote service.Overlapped I/O operation is in progress
Hi, I'm using ADselfService Plus build 6.0.02 and when I want to install GINA agent to our client error me: Couldn't start remote service.Overlapped I/O operation is in progress I started the Remote Registry and Server service and stop windows 10 built-in antivirus and test it again, but I still see the same error. What should I do?
ADSelfService Plus 6009 Release
Hello everyone, We are glad to announce the release of build 6009 with the following enhancements and issue fixes: Enhancements: New customization options available to help you rebrand the ADSelfService portal to best suit your requirements.With these
How to integrate with SMS service provider by SOAP
Hi, We used SMS Service Provider that provide SOAP web service. What should I do? Do you have any solution to integrate with ADSelfService? Build No: 6.0.02 DB: MS SQL Thanks for helping
ADSelfService Plus 6008 Hotfix Release
Hello Everyone! We are glad to announce the release of ADSelfService Plus 6008 Hotfix build. Issue Fixes : Fixed an issue that prevented proper embedding of image in email content. If the Password Expiration Notification's retry option is disabled, managers receive an empty Soon-To-Expire Password Users Report on the specific days configured when no users fall under the report that day. This has been fixed. How to update? Update using the service pack. New to ADSelfService Plus? Download the fully
Script Error
We are having the following problem when we use the application on a 2008 SP2 server I attach the image so you can see detail I tried several addresses at the time of installation but the result is the same
ADSelfService Plus 6007 released with an enhancement and security fixes
Hello Everyone! We are glad to announce the release of ADSelfService Plus 6007 build with the following enhancement and issue fixes. Enhancement: Trusted devices option for Endpoint Machine Login MFA : Users can now mark their machines (Windows, macOS, or Linux) as trusted during login to skip multi-factor authentication for subsequent logins. Admins can define how long a machine should remain trusted. How to update? Update using the service pack. New to ADSelfService Plus? Download the fully functional
***SOLVED*** - Cant enroll after upgrade
We are running v5.8 build 5801. If a user is already enrolled in the system everything seems to work fine. I have a new user that is not enrolled in the system and when we get to the login page we click the "User Registration" link on the left hand side of the screen and we get a message that says "Please login here" above the sign in screen. If the user then tries to login using the sign-in screen he gets an error stating he does not have permission to do so and to contact the administrator. How
ADSelfService Plus 6006 released! Supports load balancing and reverse proxy
Hello Everyone! The latest build of ADSelfService Plus, 6006, load balancing and reverse proxy for improved performance and security. Highlights: Load Balancing : ADSelfService Plus now comes with a built-in load-balancing server, to help you set up multiple instances of ADSelfService Plus, and distribute incoming requests among them. This helps improve performance, eliminate downtime, and provide a better experience for end users. Reverse Proxy : Enable reverse proxy, by integrating with ManageEngine
ADSelfService not sending the complete certificate chain (CA root and CA intermediate).
Hello, Our ADSelfService Plus is configured to use SSL certificate. To achieve that we enabled the HTTPS option under the Connection settings, and put the pkcs12 certificate in ADSelfService Plus that it is linked in server.xml like the following <Connector name="SSL" sendReasonPhrase="true" relaxedQueryChars="\" port="443" minSpareThreads="25" maxThreads="150" maxSpareThreads="75" enableLookups="false" disableUploadTimeout="true" connectionTimeout="20000" acceptCount="100" secure="true" scheme="https"
ADSelfService Plus 6005 supports multi-factor authentication (MFA) for VPN to help secure your remote workforce
Hello Everyone! The latest build of ADSelfService Plus, 6005, supports MFA for VPN logins. This adds an extra step of authentication for VPN logins for enhanced security. Highlight: Multi-factor authentication (MFA) for VPN : Secure your VPN by enabling MFA via fingerprint/Face ID, Push Notification, Google Authenticator, Yubico OTP, and other wide range of authentication factors. How to update? Update using the service pack. New to ADSelfService Plus? Download the fully functional 30-day free trial
Button's page (reset & Unlock page) Custom?
Hi All, Anybody know where I can custom the page attached on this topic? Thanks !!! Alex
ADSelfService Plus 6004 Hotfix Release
Hello! We are glad to announce the release of build 6004 with the following issue fixes: Issue fixes: Users were not able to login using the mobile browser during SP-initiated SAML SSO. This has been fixed. Password change using the PowerShell API has been secured. Custom questions were not properly displayed when configuring the Auto Enrollment Scheduler using CSV file. This has been fixed. How to update? Update using the service pack. New to ADSelfService Plus? Download the fully functional
ADSelfService Plus 6003 Release - FaceID Support
Hello! We are glad to announce the release of build 6003 with the following issue fixes: Enhancement: Face ID authentication is now supported for MFA in the ADSelfService Plus iOS app. Issue fix: Security fix to prevent unauthenticated remote code execution attacks, which was reported by Bhdresh through our bug bounty program. [ CVE-2020-11552 ] How to update? Update using the service pack. New to ADSelfService Plus? Download the fully functional 30-day free trial now. Regards, ADSelfService Plus
Renew SAML Certificate?
So with the 6.0 Update there was an Enhancement: Enhancement: An option to renew the SAML certificate has been implemented. How to do so? I couldn't find an Option after upgrading via Servicepack. Our SAML Certificate can't be signed because it expired on 10.01.2020 Thanks in advance
GINA Client: Certificate Error
Hi folks, we use the AD Self Service Plus software in our company. We've installed the GINA client on all hosts (Laptops, Desktops...). Also we have a firewall from CheckPoint. We manage the internet access from our users with an Active Directory group. CheckPoint use this group to check which user can access the internet. And here is the problem: The GINA client comes as ANONYMOUS user and does not have any rights to access the internet. The GINA client tries to connect to some external sites. We
Already enrolled for verification code for new users? Company email.
In my company all users and new users already have the email address on "mail" AD field, with this situation if a new user accesses to adssp portal for the first time, in order to enroll, on verification code page its visualize a message: “You have already enrolled for Verification Code” in yellow, the Welcome windows doesn’t popup and if the new user closes adssp portal without any modification, the new user will automatically enroll and appears in the Enrolled users report from admin adssp portal
Upgrade ADSSP from 5700 to 6002 (3 steps) - Suggestios?
Hi everyone !! In a few days I am planning to upgrade our adssp from 5700 to 6002, so do you have any sugestions,? it's better to make a tkt on support team? or can i do it by my self following the instruction on https://www.manageengine.com/products/self-service-password/service-pack.html? Our instalation was made by default. Thanks a lot ! Alex
Using MS Authenticator for push notification
Is there anything in the pipe works to allow push notification to work with the MS Authenticator app? get that ME wants people to use the specific product; however its just another app that users have to install on their phones. We already use the MS app for other MFA solutions and keeping that consistent would be great.
accessing reset password / lock account via web link
Hello, Is it possible to access the "reset password / unlock account" screen via web link ? Can be useful for most users, since they use a third party publish application (Load Balancer) to access terminal servers. Right now Its accessed only when trying to login to terminal servers with the default windows RDP Client. Regards, Henry Bahous
SMS Account Setup Verification not allowing option for Country Code
In previous versions of SelfService the country code is required for SMS (text) to function. We onboarded our first new employee today since the upgrade to 6000 (6002) and he is being prompted for his phone number. There is a + sign at the beginning, but there is no option to enter a 1 (USA). He can only enter 10 digits for the number and it fails to send the text. We have validated SMS works through the admin interface. How do we correct this?
Dual Login Prompt when accessing Self Service
Since the upgrade to ver 6000, we now get a double pop up each time we attempt to access Self Service. If we cancel, we can log in fine. If we log in using the dialog box, we have to log in a second time to gain access.
ADSelfService Plus 6002 Hotfix Release
Hello! We are glad to announce the release of build 6002 with the following issue fixes: Issue fixes: Fixed an issue which prevented sending the password expiration notification and expired password notification to users with the Password Setting Object applied to them. Fixed an issue that prevented saving multiple mail addresses under Notify Admin in the Notifications tab of Advanced Policy Configuration settings. Provision for verification of user enrollment status with Duo Security
Windows Logon 2FA - Prevent on Locked screen
I've got Windows Logon MFA working on a few test machines but comes up every time the computer is locked. Is it possible to have Logon MFA only appear during account login and not for unlocking the PC?
ADSelfService Plus rolls out conditional access policies in build 6001
Hello Everyone! The latest build of ADSelfService Plus, 6001, supports conditional access policies that analyze users' risks based on their IP address, time of access, device type, before applying a self-service policy to them. This build also features some issue fixes. Highlight: Conditional Access Policy: Use various risk factors such as IP address, device type, time of access, and geo location to determine which self-service policy will be assigned to users. With Conditional Access Policies, you
cached credentials for remote user's PC
Hello All, With the pandemic that enforce organizations to let their employees work from home, digitization played the most important role to facilitate organizations to achieve their goals. As a result, we have all touch the challenges and benefits from digitization, specialty if the orgnization is not ready to adopt remote working or telecommuters. Thus, when it comes to access management, through reset password or unlock accounts the ADSelf service was very beneficial to reduce the cost and operation
Postgre SQL
Hi, is it possible to connect to the Postgre SQL Database ? Thanks, Matthias
hide "help" and "mobile access" links
Is it possible to hide those two links on the mobile number selection and all following pages? kind regards
cached credentials for remote user's PC
Hello All, With the pandemic that enforce organizations to let their employees work from home, digitization played the most important role to facilitate organizations to achieve their goals. As a result, we have all touch the challenges and benefits from digitization, specialty if the orgnization is not ready to adopt remote working or telecommuters. Thus, when it comes to access management, through reset password or unlock accounts the ADSelf service was very beneficial to reduce the cost and operation
Cannot choose options from self-service
Since the upgrade to build 6000, the self-service dropdowns no longer work. They show the text "ads.common.text.select_empty", and clicking on the dropdown provides no options, when there are really a couple dozen. Below is what I see:
Windows agent pop up window showing warning (https)
I use HTTPS with a public subdomain attached and all working correctly. I moved on to testing the Windows agent and I am presented with the following. The access URL setting only allows me to enter the server name, but SSL will only work with FQDN. How to fix this?
preset colour themes
Hi, is there any way to use plain white as colour scheme? Cause the 4 preset 'dark' colours dont match with our coporate design. thanks in advance
Disable Endpoint MFA for certain workstations or OUs
Does AD SSP currently have the ability to restrict which computers or OUs endpoint MFA is enabled on? We currently have a subset of workstations that use a group password, a few different ones in fact that are restricted to certain group of computers. I would like to be able to exclude those systems from MFA while enabling it for the rest of our environment. Thanks, Kenny
Basic Authentication EOL?
Good afternoon, in preparation for Microsoft making Basic Authentication end of life we disabled it for the account we use for SMTP authentication in ADSelfServicePlus. We found that this broke our notifications. Any idea if this will be addressed in an update? We are on version 5815. Thanks!
automatic unlock when resetting password
Is there an option to automatically unlock an user when the password gets resetted? thx in advance
Flat UI - GINA
HI, Thanks for the recent Flat UI update for the admin console. will this also be extended to the GINA? I seem to remember seeing some screenshots posted on the forums here which showed a Flat UI for the GINA but after updating to the latest build the GINA UI is still the same as previously? Thanks, John
Evaluating and have some questions
I am evaluating the ADSelfService Plus. I have a few questions. 1. I created some "Technicians" I asked one of them to sign in. They had never signed in before. I would expect normal behavior to be that the software would recognize they have never signed in before and walk them through creating an account with reset questions etc. then take them to the dashboard. In this case they went directly to the dashboard. How do I force it to set up someone that is noted as a Technician for password
ADSelfService Plus 6.0 Release !!!
Hello Everyone! We are glad to release the ADSelfService Plus build 6000, which includes the service pack for builds 5816 and 5817 Highlight: This release comes with a service pack that can be used to update your ADSelfService Plus to get the flat GUI as well as the enhancements and bug fixes released in builds 5816 and 5817. Enhancement: An option to renew the SAML certificate has been implemented. Issues fixed: The SMS notifications sent during MFA contain HTML code. Improper functioning of CAPTCHA
How to import multi security questions & answers data from CSV file in one stage
Hi, I have multi security question and answers that want to import from single CSV file in one stage. This is not mentioned in the sample CSV file. What should I do?
Password Sync with OpenLDAP on Micro Focus (Novell)
After much trial and error and some packet sniffing, here is how I got it working. First, after trying to enter many different formats of domain names and user names, I kept getting the message when trying to update the LDAP configuration in ADSelfService Plus, “An error occurred while trying to configure the OpenLDAP server. Please check your network connection.” Using Wireshark packet sniffer, I found out ADselfService Plus was trying to connect on port 389 using a simple bind with a password,
Next Page