Grant designated Help Desk Technicians permission to assign membership to only three specific AD groups.
Is there a way to grant access to Help Desk Technicians assigned to specific delegated roles (e.g., Help Desk and HelpDesk‑Plus + Password Reset) so they can grant access to only three specific AD groups to users with the ability to still be able to view
Creation Rules in User Creation Templates
I have created Creation Rules to apply to a User Creation Template. The rules work fine, but I need to apply them to all my templates. I have 85 of them and don't really want to do it one at a time. Also, if I have to make changes to the rules in the
Feature Request: Add “Revoke Sign-In Sessions” Option for Azure AD Users
Hi Team, We would like to request the addition of a “Revoke Sign-In Sessions” option for Azure AD users within ADManager Plus. This would allow administrators to immediately terminate active sessions for selected users, similar to the existing option
Update photo in Office 365
Hello Support. With which MangeEngine application could I update user photos directly in Office 365? We currently have ADManager Plus v7011 connected with Active Directory OnPremise. From ADManager the update of photos on Active Directory OnPremise works, but we also want to update the photos of users directly on Office 365 Regards. Rafael Vega.
Extract reportees of a manager
Hi team, can we get the reportees list of an manager who is working under him. we would like to achieve through admanager plus api. any help appreciated.
Sync user to other domain orchistration
I see ADManager includes an Orchestration template function to Sync user to other domain. I am interested in Syncing user attributes from One PROD domain to another DEV domain to keep the user base the same. I see the configuration of this function to
How can i search an user when i have multiple domains
I would like to search my profile in our org and our org has 4 domains . I would like to achieve through a single api call to get the result of my user details. can we give multi domains in the search user call separated by , or ; .can some one send me
User automation with computer report
I have a report with all computers with a managed by attribute. Is it possible to set up an automation that puts all of the users in the managed by attribute in a ad group? and also removes users from ad group, if they not anymore manager of a compu
Removing cloud-based group membership from hybrid users
Hi Support, We need to remove cloud-based groups (static DLs or security groups) from hybrid users when they are terminated but I can't find an option in ADMP. Is this possible? We currently set up User Modification templates to remove the on-prem groups
Disable user account from HR
We are new to this tool and are trying to figure out how to disable an account based upon a CSV feed file from our HR system. That file doesn't have any AD account information, just an Employee ID. We do track that attribute in our AD accounts and want
Bulk Mail-Enabled Contacts Creation
Good Morning, I've been trying to mass create external mail-enabled contacts through ManageEngine as if I were to create them manually. Despite how I've tried to use the sample CSV, manipulate the headers and attributes, I have had 0 success. I'm trying
Error in bulk updates with CSV
Hi, using the Modify User tool in a Orchestration Template fails with "Search returns more than 1 value". Trying to use the Modify Bulk Users function results in "Cannot retrieve object from AD - Object does not exist or Access denied. In both the Query
Bulk password reset - how to see passwords?
I will be having a situation where our organization will be giving accounts to field workers en masse. I will be using AD Manager to create the accounts in bulk. I also want to have AD Manager set a self generated password and then spit out a report that
Trigger Automation or Orchestration Using REST API
Is it possible to trigger an automation or orchestration template using a REST API? I'm currently using ADManager Plus REST API's for things DIsableUser, but I'd also like to use be able to use an additional API to trigger an orchestration to complete
AD Manager Technician Access
Is there a way to assign templates directly to a role rather than to individual technicians? We have multiple user groups accessing AD Manager, each with distinct responsibilities, requiring varying levels of access and specific templates. Currently,
Functional difference in performing password reset
Hey there, Is there any functional difference between performing a password reset through Modify user template and the Reset password option under General attributes in Bulk user modification? Can someone clarify what does the M365 icon indicate next
Send a notification alert to users
We want to use a secondary email attribute in ADManagerPlus to send out an email notification when we do any changes to the account or we want to send any notifications using the secondary email attribute we have already created the attribute and added
How to remove a single user from multiple groups?
Hello, i have a user that needs to be removed from several groups. Is there an easier way to do this? i know you can add/remove bulk of users from group but this is a single user being removed from several groups. All your assistance is greatly appreciated.
Microsoft 365 Azure Active Directory User Reports - Groups for User
Would like to see what M365 groups/dls a specific user is in through ADManager, Microsoft 365 tab. Similar to AD Reports > User Reports > Nested Reports > Groups for Users
User Licences
Hello, I already searched in this forum but didn't find the answer. We want to manage all licenses in ManageEngine to have an overview of which we have and what users are assigned to the licenses. If a user stops working in the company, we want an overview
Send SMS two or more phone number add
Hi, I want to create a notification. When a user is created, I want it to send an SMS to the phone numbers I specified You wrote %usermobilenumber% or 0987654321 but can we just write a number?
Custom Scripts not working
I am trying to run a custom script in an automation policy. The script supposedly completed successfully but the script doesn't do what it's supposed to do. I am running it as update-userscript.ps1 %userName% Should I be using a different variable? The
Error Modifying Existing User
We are moving our distrbution lists to M365. If I modify an existing user, go to Microsoft 365 tab and add the DL under Group Membership I get the following after Update User.
Workflow to rename MS mailbox before converting to shared mailbox (via AD Manager)
Hi I haven't been able to find a solution for the following workflow we would like to implement, so if anyone has an idea, please let me know; We're running AD manager with MS 365 integration, but with our AD as the primary source (so the automation can
Possible to use Automation to blank out an AD Attribute/Field?
I want to use one of the AD extended attributes is a temporary flag to trigger an automation; specifically, I'm putting "New Hire" into a field (either the Notes field or an extended attribute) to then appear on a report on Sunday morning that will be
How to Add a 365 Distribution List to an existing Template
We are moving our distribution lists to M365. I have a template, that I modified adding the M365 DL on the Office 365 Tab under Group Membership and updated. The test account created using the template is not adding the user to the DL in M365. What am
Adding SMTP Email Address to Re-enabled User
Hello, I have an offboarding automation that includes hiding the user from the global address list. I recently created an automation that unhides the user from the global address list when their account is re-enabled. We have a hybrid Exchange/Office
Delegate to technician group
Hello, I've taken over the management of Ad Manager Plus in my company and I see that some access is given via AD groups. But when I add users to these groups, they don't automatically show up in AD Manager. What's more, I've tried to give other rights
"This layout is missing "User creation method", which is a must-have! Please include it!"
Hi All, one of my team members getting this error, while trying to create a new user account: This layout is missing "User creation method", which is a must-have! Please include it! Other team members with same license and same access permissions are
Prioritize Rules Blank
For some reason when I go into the User Creation Templates>Creation Rules>Prioritize Rules, the list of rules no longer appears. See below. Anyone else running into this issue? It worked fine last week. I've tried multiple browsers (Edge & Chrome) and
AD Manager Plus - O365 Integration
Looking for some guidance on this. We have connected O365/Azure to ADM+ with a valid connection. There are no options in the O365 tab though and we cannot add any automation tasks from O365 into the automations. What are we missing for this to work?
Add attachments to email
Hello, We are testing out ADManager Plus and we are happy about it so far! The only thing I'm missing is adding attachments to notification emails. When specific users are being created, we need to send an welcome email (which works fine) but we need
User Creation Template for 365 Users (without DirSync) - Manager property not working
Hello, We are preparing a "User Creation Template" to allow our Servicedesk to create specific users only in 365 - so without DirSync. However we noticed that the Manager field in the Contact tab does not work for creating 365-only users. The user is
Technician last login in ADManager GUI portal
As an ADManager admin, where can I check a technician's last login into ADManager? If this feature isn't in the main ADManager GUI portal, please add it asap Thanks
Modifying multiple templates
Hello, I am looking for a way to modify multiple templates to add Office 365 functionality. I do not want to have to do this individually - too many templates! Thank you very much!
Couldn't delete the original copy of HomeFolder.
Hi folks. I'm trying to move home folders to a new folder, but get the following message; Successfully moved the home folder.Couldn't delete the original copy of HomeFolder. Does anyone know what would cause this? The home folders do copy to the new location.
Using variables in the home folder in a user creation template
So we're new to ADManager and we're in the process of building out our templates, and it's going well, we just have one question regarding home folder management. Because of the number of users we have a structure of \\server\share\(first letter of login)\username
Add more fields to the user creation notification report
Hi Is it possible to add more fields to the 'User Creation Notification Report'? We would like to use this report to create a helpdesk ticket to provide hardware, so we're using a few custom attributes in our user creation proces. It would be great if these custom attributes could be included in the report that is sent when the users are created. Any help would be greatly appreciated. Thank you. Thomas
Is it possible to integrade ManageEngine ServiceDesk Plus and ADManager Plus for new user accounts creation with as little work as possible using the automation?
Completely new to this all so sorry if this doesnt make alot of sense. Ive looked over a few tutorials and I just saw that you can input the user info manually through ServiceDesk rather than directly into ADManager. Is there a way to just take the user
Issue with notifications after update to build ver. 7186
Hello Team, I noticed that there is an issue in notifications in Workflow Assigning Rules when I use %username% variable. In the message there is only "-" (minus), before the update to build 7186 there was a user name (samAccountname) of created user
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