Hello,

I have an offboarding automation that includes hiding the user from the global address list. I recently created an automation that unhides the user from the global address list when their account is re-enabled.

We have a hybrid Exchange/Office 365 environment and when a user is hidden from the GAL, it will remove their SMTP email addresses. However, when I unhide the user, the Email address field in Exchange remains blank, causing an issue with the on-prem to cloud synchronization.

Is there a task or user modification template that I can add to the automation policy that will re-add the primary SMTP email and set it as the external email address? That attachment included is where the SMTP email should be entered.