our user creation and modification templates have lost their 365 tab
We recently updated to 8030 and now all our templates are missing the 365 tab where we can assign licenses and azure group membership. When I check the Microsoft 365 tab from the main menu, I get the notice that I need to "click here to configure". When
How can i search an user when i have multiple domains
I would like to search my profile in our org and our org has 4 domains . I would like to achieve through a single api call to get the result of my user details. can we give multi domains in the search user call separated by , or ; .can some one send me
No Changes in Active Directory made after installing version 8030
After installing version 8030 there are no changes made in active directory with ad manager plus. For example: remove a user from a group in ad manager plus does not take effect in active directory. Connection to domain controllers looks ok. Need he
Scripts not working after upgrading to 8030
After upgrading to version 8030 our scirpts to create users are not creating exchange mailboxes. Also our user disable scirpts are failing to do anything.
Unable to start manage engine admanager plus as a service
when starting the service I get the error The ManageEngine ADManager Plus service terminated with the following service-specific error: %%4294967295 I can however run the server and gain access to the application
CVEs found in C:\ManageEngine\ADManager Plus\Patch\ by vulnerability management tool
Hello, Are the Patch files contained within the ADManagerPlus directory required to be kept for future use or can they be removed after upgrading? For example, our Wiz security platform is counting these as vulnerabilities even though we are running 8.0.0
Build 8022 tries the email server connection over proxy
we have configured AD Manager build 8022 to use a proxy for managing m365 etc. since this new version admp tries to connect to our internal mail server over the proxy connection to send a mail. that doesn't work. internal smtp server over web proxy ???????
New Users created with legacy mailboxes
Hello Dear Community, Recently, I have been tasked to automate User creation. I have created a distinguished template for this matter with exchange tab for the user's mailbox. There is no issue in Active directory side and the user will be created instantly,
SMTP Server Settings
Trying to configure smtp server using Office 365 authentication with TLS but when testing, error message received is "SMTP Mail Server Certificate is not trusted by JVM, Need to import it in JVM." I am unable to get an SMTP certificate from Office 365
LDAP Attributes missing from Custom Reports
Hi, Since we upgrade ADMP to the lastest build, 8021, the LDAP attributes went missing from our existing custom reports. This report had the extensionAttribute7 selected below but now it is gone. When I checked the LDAP Filter dropdown button, none of
Accounts created via workflow cannot push notifications to end users.
我已将系统配置为在创建时将账户凭证发送到用户的电子邮件地址。虽然直接在ADManager Plus中创建用户的管理员可以自动推送帐户创建通知，但工作流无法为通过他们创建的用户帐户发送此类通知。
New Feature dynamic group rules
There is a big problem with dynamic group rules. When i filter users to it´s manager, in the preview there are the correct users. After saving the rule, the manager name switches to a uid and nothing happens. There are no users matching the rule. Second
Occasional RESTful API calls to Create User failing but not generating a log in Audit Report
I need help with an issue with the ADManager Plus Management API. Specifically, the create user endpoint: Create AD user using API | ManageEngine ADManager Plus Ultimately the primary issue is our IS department would rather make allegations than present
REST API Issue
I'm trying to use the CreateUser REST API in ADManager Plus via a URL-based request.
This works fine:
https://adad.mydomain.net:8080/RestAPI/CreateUser?domainName=ad.mydomain.com&AuthToken=MYTOKEN&PRODUCT_NAME=MODULE_NAME&inputFormat=[ { "givenName":
Google Workspace Settings
After updating to 8010 Google Workspace settings have disappeared and I'm unable to reenter what was tested and working in 8002 prior to the update. Has anyone else experienced this? If so, is there a solution? Thanks
Keep getting an error when trying to run a new Automation
Hello! I keep getting this error when trying to run a new automation I have created for User Creation: Unable to find the specified file location.Ensure that you have the necessary NTFS/Share permissions to access the specified file. I have tried following:
service stops immediately after database restore
Dear Support Team, I am experiencing a critical issue with AdManager Plus v8 after attempting to restore a database. The service stops immediately after starting Error in wrapper Logs: INFO | jvm 1 | 2025/03/29 23:02:35 | Modules already Populated INFO
Error in bulk updates with CSV
Hi, using the Modify User tool in a Orchestration Template fails with "Search returns more than 1 value". Trying to use the Modify Bulk Users function results in "Cannot retrieve object from AD - Object does not exist or Access denied. In both the Query
Having issues making API calls from Jira automation
We are trying to have AD user creation driven by a Jira form that a user submits with the new user's information. When the form is submitted, Jira Automation pulls data from it (First name, last name, email, etc) and then is configured to make a HTTP
Field Error custom HCM integration
Hello, we are currently trying to implement a custom HCM integration to automatically update our accounts. With the latest Build (8000) most of the steps were done easily but we encounter a problem while trying to sync the accountExpirationDate. After
Connected AD Manager to Exchange Online
I am having some trouble connecting AD manager to my companies exchange online. I've created the app api to be able to connect to m365 and assign license but when I try to manage a user's mailbox from the exchange tab when modifying a user. The service
Regarding the inability to generate xlsx for custom reports
Hello,we use ADM 产品版本 7.1.0 构建号 7110 May I ask how to make custom reports also generate XLSX format
Unable to start ADManager Plus
Hi Unable to start ADManager Plus, we get the following error. This is on a clean install to Windows Server 2016 ../pgsql\bin\pg_ctl.exe file does not exist or is being used by some other program.
Notification sent to new User when created
We are trying to send an email notification of required online training to new employees when they are on-boarded. However, the current notification sends out the email prior to the completion of the email synchronization process, so that it sends the email, but the end user mailbox has not been fully replicated in O365 and hence never receives the email. We do not receive any errors; it is just that the email is sent but never received by the mailbox. We CC'd our shared mailbox and do receive the
Updating computer description field while running an automation
I am building an automation to disable all computers that were not active during the last 90 days. As part of this I want to update the description field to the date the computer account was disabled. I have set up an Automation and Automation policy.
Adding technicians through an AD Group
Hi , Currently trying to add technicians through an AD group with the users already part of it ,however when they try to do login .. they all getting : Your Account is not configured either as help desk technician or as workflow technician. Please note
Error Modifying Existing User
We are moving our distrbution lists to M365. If I modify an existing user, go to Microsoft 365 tab and add the DL under Group Membership I get the following after Update User.
Can delete AD Group added to workflow
How do I delete an AD group that has been added to a workflow? I see no option to delete it. I can delete "direct users", which are ME accounts, but no the AD groups. Thank you
ADManager keeps signing off even though session expiry time is set to never
the ADManager keeps signing off a user after a random time of not using it in the browser - even though session expiry time is set to never under admin-settings for the user. It happens to all our users, and it is a random amount of time after this happens.
Change date format on input from API
Hi there, I have an UltiPro API that is working fine however, I am trying to update the AD AccountExpires data value to match the DateLastWorked in UltiPro. The format of the date filed in UltiPro is YYYY-MM-DDT00:00:00 and I believe the format needed
Can't export to xlsx or pdf after upgrading to Version: 7.2.0 Build: 7232
I updated to version Version: 7.2.0 Build: 7232, since then I can no longer export reports in pdf and xlsx
Delegate to technician group
Hello, I've taken over the management of Ad Manager Plus in my company and I see that some access is given via AD groups. But when I add users to these groups, they don't automatically show up in AD Manager. What's more, I've tried to give other rights
"This layout is missing "User creation method", which is a must-have! Please include it!"
Hi All, one of my team members getting this error, while trying to create a new user account: This layout is missing "User creation method", which is a must-have! Please include it! Other team members with same license and same access permissions are
Disable User Policy, M365 Options Missing
Hi, On Disable policy page this M365 options are no longer available.
Prioritize Rules Blank
For some reason when I go into the User Creation Templates>Creation Rules>Prioritize Rules, the list of rules no longer appears. See below. Anyone else running into this issue? It worked fine last week. I've tried multiple browsers (Edge & Chrome) and
Updating DepartmentNumber field
Hi, We have a SAP SuccessFactor CSV export with details needed import ta AD. Automation is correctly configured and for new employees works without any problem. But for existing employees it does not update DepartmentNumber AD field after employee changes
Login Page Loading is Too Slow!
Hi Friends, when I want to reload Login Page in ADManager it take too long for reloading. About 20 Seconds! even on Loaclhost in server browser. But after Reloading everything is OK! I have tested this issue in different browsers and in HTTP or HTTPS
User Creation Template for 365 Users (without DirSync) - Manager property not working
Hello, We are preparing a "User Creation Template" to allow our Servicedesk to create specific users only in 365 - so without DirSync. However we noticed that the Manager field in the Contact tab does not work for creating 365-only users. The user is
Result of creating an account via REST API.
The USER_EMAIL return result is incorrect. It's look like samaccountname @domainname not mail attribute.
How do i fix this issue
Hey All Get this issue when i try to make a repport in Admanager plus - Share mailbox reports What is the probs? is it rights ore some easy going solution :-)
Next Page