Device based?
I just want to know OPManager is device based or port based? Secondly NetFlow Analyzer is device based or port based?
RSS feeds for alarms
2-3 years ago, I offered a suggestion for RSS functionality in OpManager in the forums and the OpManager folks seemed to think this was a good idea. However, such functionality still doesn't exist. Do the OpManager folks ever plan to implement this? RSS feeds are handy for several things, including desktop widgets and integration into existing webpages. In our situation, we'd like to integrate an RSS feed of current alarms into our network services homepage so that end users can go to it and see
Trouble importing company logo
Hi, Currently using Op Manager build number 7502. We are wishing to rebrand our report headers with our own company logo. We have tried to import a comapny logo jpg via the "rebranding" section under "Admin". We select the logo and click import. Once this was do we restarted the Op Manager server/application. The report header logo will not change, still default Managed Engine. Is there a fault here or do we need to follow a different process? Regards Corie
Changes in HostResource.xml will be maintain after Hotfix update?
Hi Just would like to clarify, whatever changes we do in HostResource.xml, does it will be persist after hotfix applied? Or we have to do the changes again? -- Regards, Anandharaj System Engineer (Unix / Linux)
How do i assign a technition to an alert?
How do i assign a technition to an alert?
Sort the Notes descending in Alarm page
Hi, I would like to have the "notes" in Alarm details page to sort by date desc. Keep the recent notes at top. -- Regards, Anandharaj System Engineer (Unix / Linux)
Event & Alarm ID
Hi, I would like to suggest OpManager to display the Alarm / Event ID in the Alarm page. This would be useful when we put the notes - so that we can refer what we have done for that particular event. -- Regards, Anandharaj System Engineer (Unix / Linux)
Support Center Plus full integration
Hi ManageEngine, Currently, in OpManager you can configure in Admin - Notification Profiles - Email Profiles to trigger an email for a certain event and that will create a SR in Support Center Plus. Which would be handy is having the same fully integration that it has with ServiceDesk Plus, where one can create profiles for certain events that come from certain services and assign them to an specific engineer. In other words the product can't talk directly with Support Center Plus if it would be
Database backup problem
Hi Helpdesk When i tried to backup the DB of Opmanager. I stopped the Opamanger service and ran the following command with error. Could you please help? Thanks Joe C:\Program Files (x86)\ManageEngine\OpManager\bin\backup>backupdb.bat/sh java.io.IOException: Couldn't get lock for backup\temp1\BackUp_JAN25_2011_16_22_ 53_8722.log at java.util.logging.FileHandler.openFiles(Unknown Source) at java.util.logging.FileHandler.<init>(Unknown Source) at jdbc.BackupDBUtil.getLogger(BackupDBUtil.java:566)
Various issues preventing implementation
Our company purchased OpManager a few years ago (maybe v3?) and stopped using it after a year due to excessive issues. We ended up going to HP SiteScope, which, with its latest versions, gone to crap and is no longer good enough for us. The latest OpManager sure seems to have a lot of improvements over the old one, and many of the issues we used to have are no longer there, but unfortunately a few more have creeped up. Here are the "serious" issues we have, that right now are a serious negative
cisco ap 1100 no cpu data
I cannot obtain cpu data from my Cisco ap's 1100 series,
Opmanager Through firewall?
Hi Is there any way I can manage devices the other side of a firewall securely with Opmanager by either proxying or using specific ports. I know other products allow this? thanks Andy
Scan for Windows Services
Is it possible to scan for Windows Services during discovery, just like the option for TCP services.
AuthenticationFailure
What does AuthenticationFailure mean on a server
SMPT external
Hi I want to set SMPT settings to an external server. Example i want to be able to use smtp.gmail.com We want to do this for priority alarms, so that a third party can be notified. This monitoring will be through a second link, so will have access to internet if our main service goes down. We do not want to use our exchange server, as this defeats the purpose (if our main link is down) there is no way of communicating to the server. this second link is seperate to network for security reasons.
Folder Monitor in OpManager
I have several network appliances that I have setup to dump a backup file of their config to a server every night. Is there a way to use the Folder monitor in OpManager to check to see if the files are coming in every day? What I want is OpManager to look at the folder, see if a file was saved there in the past day. Is that possible?
Opmanager URL Monitors dont show up in dashboard
I have added URL monitors via the Admin section of Opmanager My dashboard shows the number of monitors I added via the admin section, but when I click on URL monitors the view indicated there are no monitors in the database. Do the URL monitors in the Maps view have to be URL monitors set up i nthe server profiles or is there a way to put the URL monitors I configured in the Admin section in view? The URL Monitors Maps view does not have an "ADD" or "IMPORT" buttong on the top right light the
OpManager Distributed Edition (build 7502): Database maintenance and CPU-usage issues/problems
Greetings. We are running Distributed Edition of OpManager, build 7502, and are experiencing two issues: - Database maintenance is not working as expected (total DB-size of 18GB), even though Database Maintenance seems to be configured correctly (see attached image 006.png for setup, and 005.png for display of statistics from October'09 to February'10) - CPU monitoring claims 'no data available', but if I change the reporting period to 'Last month' (works ok), and selects one of the servers and
Downtime Scheduler data mismatch
Hi Team We tried to set up a Downtime and verify the Availability of servers, but there is a mismatch in OPM report. request id ##4294860## Please check this attached report for Server Availability and the Downtime scheduler configured for this system KNB-AV-01 which is in the Downtime Schedule. If you notice, downtime has been scheduled for Jan 8 - 11.00 PM to Jan 9 - 8.00 AM. But during this time, this device had gone down from 22.40 PM to 23.03 PM, which is roughly around 23 Minutes and then
Device become invisible after move to new category
Hi, I have created a new category called "SAN Switches" and move 2 my SAN switches from existing "switch" category to the new category. But now its not appearing there. Checking in Device template page, it showing as attached screenshot. Adding the device also cannot - device already exist message. -- Regards, Anandharaj System Engineer (Unix / Linux)
Wrong bandwidth shown in the historical gpaph
Hi, I'm monitoring a 1.54M link using Opmanager. When I generate a graph for this interface (in realtime) it generates a accurate graph. But if I generate the same report for a custom period, it gives wrong values in the Y axis. For an example I'm getting 17.5Mbps of traffic in the 1.5Mbps link. Please refer the attachment. Thank you. Sampath
Query last pulled value from all monitors
Hi, Today i notice that some of the monitors are actually not getting any value from server. Since the "Monitor" does not showing the last pulled value like how it showing for MSSQL / Exchange Monitor, it is really troublesome to check one-by-one by clicking "edit" -> "test monitor" So, can someone help me to provide a SQL query that will query the last pulled value (within 24 hours) fro all monitors? -- Regards, Anandharaj System Engineer (Unix / Linux)
Monitor SAN Switch (Brocade)
Hi, Does anyone manage to configure brocade SAN switch in OpManger? I can see the "brocade" in device temple, but there is no default monitors assigned. I also not sure what are the monitors that supported by Brocade. -- Regards, Anandharaj System Engineer (Unix / Linux)
List of Windows Services by Device
Hi, I want to have a quick overview of the windows services that assigned to all devices. Can some one help me with the query? This report should include any service(s) that is not assigned to any device also. I know there is "windows service monitor availability" report, but i want the report to be based on service. E.g: Service A - Device 1 - Device 2 Service B <empty> Service C - Device 1 -- Regards, Anandharaj System Engineer (Unix / Linux)
RPC Server unavailable
Hi! On most of our virtualized (VMWare) Win2008 servers we get the "RPC server unavailable" when trying to set up WMI based monitoring. RPC server is up and running, so is WMI and DCOM on all the servers.... Firewall is disabled on all machines, and the servers are on the same subnet as the OPManager server. I have searched through the KB articles and the forums, but so far no luck in finding anything that might resolve the problem.
Embed Weather Map Widget
Finally got this to work, after adding a new widget, custom html US Weather Map <embed src="http://image.weather.com/web/flash/FMMain.swf" width="600" height="400" type="application/x-shockwave-flash" allowScriptAccess="always" allowFullScreen="true"></embed> With internet connectivity, it auto updates every 5 minutes. Here is another one which will focus on your location based on latitude and longitude. <html> <head> <title>Weather</title> </head> <body> <center> <object width="600" height="400">
Cisco Temperature Monitor
Hi, I have existing Cisco switch with temperature monitor that working fine. Now, when i add the temperature monitor to the new switch, its not able to get the value. Comparing the OID, seems like there is some differences. Working Temperature Monitor: Graph Name: CiscoTemperature Display Name: Temperature-Chassis Temperature Sensor OID: .1.3.6.1.4.1.9.9.13.1.3.1.3.1 New Temperature Monitor: Graph Name: IronportTemperature Display Name: Temperature OID .1.3.6.1.4.1.15497.1.1.1.9.1.2 -- Regards, Anandharaj
Restoration DB
How to restire DB
Dashboard Errors
Hello, We're running OpManager 8722. If I try to add a widget to the dashboard, I get a completely white page with Error in the upper right hand corner. I tried rebooting the server running OpMgr. After reboot, I noticed if I go to Maps > Servers > List View that page only shows the menu bar at the top, but none of my servers are listed. However if I click the Maps tab all servers appear normally. Please advice. Tom
Cisco Catalyst 3560 PoE-48 Port - PoE Utilization Monitor
Hello, Does OpManager have a monitor to view the PoE Utilization on our Cisco Catalyst 3560 48 Port Switches? Thanks
Unable To Add Microsoft Virtual Machine Bus Network Adapter Interface
this is a windows 2008 R2 enterprise virtual machine hosted on a windows 2008 R2 enterprise hyper-v host. the is a when i rediscover interfaces it shows a bunch of interfaces that do not exist on the virtual machine. they appear to be interfaces from the host. however the interface that the virtual machine uses is present and has the correct ip. however when i select and and try to add it, it simply does nothing. the interface is never added and there is never an error message. please view this
Ghost Performance Monitors alerting
Note that i am a paying business customer. Please escalate this issue to business support. I created a series of performance monitors deleting and adding until i got it right. (feature request: Let us rename a performance monitor so we can avoid this in the future). So now that i have it right, when the performance monitor goes into alert status, the old performance monitors i already deleted, go into alert to, even though they shouldnt exist. Below is a screencast illustrating the issue: http://screencast.com/t/cUCqtdnDJ
Problems adding device: Some stray entries found for this device
Hi. Having trouble adding a system (bgh-esx1) Never added this system before. Getting error message. Se attachment. Running Build Number : 8721 Please help. Regards, Eirik Berentsen Dolphin ICT Department
Hotfix 8722 Released
Hi Everybody, Wishing you a Merry Christmas and a Prosperous New Year on behalf of OpManager Team. While you are enjoying your vacation, we finally have the much anticipated HotFix 8722 release. Once again we slipped the release dates but we compensated it with more fixes and nice enhancements. Here is the list in detail. Feature Enhancements: Support for adding non ping-able device is included now. Support for scheduling downtime for consecutive days is provided in Monthly Day-wise option. WAN
OpManager ???
I have some question below: 1/ When i try export report At a Glance Report, such as: router if type: pdf, i can't see Interface Details in file pdf, it only performance, i want see both performance and interface bandwidth in pdf file. Can i do that? 2/ If i have a new device, and in Template haven't it. And i must define new template, but in new template i must define OID, can you explain me more detail about OID, and how can i see OID in my device, it's very wonderful if you send me list OID. 3/
Juniper M120 Template
Dear all, I want to monitor CPU, DRAM size, LSP utilization, memory, temperature of Juniper M120 , can anyone share the same ? Regards, Nilesh
Errors and Discards question
Hello, please see the attached image regarding the discards. Is that graph representing the number of packets? or size? Take the 32.452 k number for example. Does that mean 3245200 packets have been dropped on average? or is it representing 32.452 kilobytes?
Scanned system disappear from the database of opmanager.
Hi, I've scanned lot of remote systems associated to my organization using Opmanager but unfortunately I have faced two problems: 1) During scanning the screen turns to blank. 2) Scanned systems replaced with each other. For example, I have scanned a remote system individually, say system A, the result is successful. After that, I tried to scanned another system, say system B, the result is successful too. But the problem is when I have checked the systems on that subnet inwhich they lies, system
DEVICE MANAGER
MY DEVICE MANAGER DOSNT SHOW ANY DEVICES
Opmanager don't have WMI Credential Type
Greetings, all! I've installed testing version on Ubuntu and everything is Okay, except only one: i don't have a choose for WMI credential type ... I have only one SNMP v1-3 and CLI Please help, thx!
Next Page