One of the biggest challenges for network administrators is gaining insights into the network switch ports. Visibility into the port architecture will help them determine which devices are linked to specific switch ports. Manual cable tracing is ...
Switch port management with OpUtils simplifies the process of understanding your network device and switch port connectivity, eliminating the need for manual cable tracing. By utilizing OpUtils' switch port management tool to discover devices ...
Cause: OpUtils can not retrieve the MAC - IP information from the scanned network. Resolution: Scenario 1: Router/L3 devices not added to OpUtils. Description: MAC-IP data from the router's ARP table entries is important to display the associated IP ...
In OpUtils Switch Port Mapper, we use SNMP to get the Ports & MAC Address details. However, If Cisco Switches are configured with SNMP V3 then we would not be able to get the Ports and Mac address details using the normal SNMP query because the SNMP ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...