ADSelfService Plus | Security Settings | Knowledge Base

• Security settings

• Copy/Paste Prevention during password Reset

  It goes without saying that a password is supposed to remain a secret. Another point to remember is that during an operation like a password reset, passwords tend to be vulnerable. To ensure that password resets happen efficiently and accurately, it ...

• How to prevent concurrent logins for a user in ADSelfService Plus

  Solution Concurrent logins can lead to the use of valid credentials by illegitimate personnel at the same time as the legitimate user to authenticate to the network. This could lead to multiple security issues within the organization like misuse of ...

• How to install self-signed certificates?

  Summary This article will guide you through the process of applying a self-signed (Internal CA) SSL certificate in ADSelfService Plus. Configuration steps Step 1: Enable HTTPS in ADSelfService Plus Log in to ADSelfService Plus with admin credentials. ...

• How to install P7B certificate in ADSelfService Plus?

  Summary This article will guide you through the process of applying a single-domain certificate (CER, CRT, P7B, etc.) in ADSelfService Plus. Configuration steps Step 1: Enable HTTPS in ADSelfService Plus Log in to ADSelfService Plus with admin ...

• How to install existing PFX Certificate?

  Summary This article will guide you through the process of applying a multi-domain or wildcard certificate (PFX) in ADSelfService Plus. Configuration steps Step 1: Enable HTTPS in ADSelfService Plus Log in to ADSelfService Plus with admin ...

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• Popular Articles

• Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)

  Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...

• How to build a test environment for ServiceDesk Plus

  Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...

• Data flow and ports used in Password Manager Pro

  List of ports used in Password Manager Pro

• How to reset administrator password in ServiceDesk Plus.

  1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed.   If the database is MSSQL, go to the SQL Management Studio, go to ...

• How to migrate ServiceDesk Plus from one server to another

  Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...