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    • Recent Articles

    • Configuring proxy server in DDI Central

      Configuring proxy server in DDI Central Many enterprises place servers behind strict network firewalls. By configuring a forward proxy, you ensure that DDI Central can still reach critical internet services—like updates, cloud APIs, or external DNS ...

    • DNS Zone Versioning in Windows

      DNS Zone Versioning in Windows Zone versioning in DDI Central allows to view the previous versions of the zone, which can also be exported or restored as the current version. Previous version of the zone can be viewed by clicking on Previous Version ...

    • Managing and Unmanaging DNS domains in DDI Central Windows

      Managing and Unmanaging DNS domains in DDI Central Windows Admins can exclude managing the zones that exceed their license limits by clicking on the yellow Unmanage icon, which switches the domains to an unmanaged state. After unmanaging a particular ...

    • Adding AD domains in DDI Central

      Adding AD domains in DDI Central DDI Central's Windows Microsoft version, with the new release, now facilitates the flexibility of creating Active Directory domains within the application. DNS records of the domains gets stored inside AD database and ...

    • Step-by-step guide to enable WinRM HTTP on the App Console server and all DNS/DHCP servers to be onboarded (2)

      Note: PowerShell version 5.1.2 or higher is required for a successful setup. Ensure that Windows Remote Management services are running on the Windows DNS and DHCP servers you plan to onboard into DDI Central's Management UI Console. Step 1. WinRM ...

    • Announcements

    • Log360 Cloud is now available in the UK Data Center

      Dear users, We are excited to announce that Log360 Cloud is now available in the UK Data Center, bringing enhanced regional support and compliance capabilities to our customers and partners. With this update, users can: Host log and security data within

    • Stop overpaying for Azure Virtual Machines

      Hello! Are you running Azure virtual machines (VM) that were sized for peak demand but are now operating far below capacity? And are you unsure which ones can be safely resized without affecting performance? Over time, workloads stabilize. Traffic patterns

    • Patch Tuesday Updates: February 2026

      Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43385 - 2026-02 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB5075970) (CVE-2026-21513) (CVE-2026-21525)

    • Patch Tuesday Updates: February 2026

      Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43385 - 2026-02 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB5075970) (CVE-2026-21513) (CVE-2026-21525)

    • Patch Tuesday Updates: February 2026

      Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 43385 - 2026-02 Security Monthly Quality Rollup for Windows Server 2012 R2 for x64-based Systems (KB5075970) (CVE-2026-21513) (CVE-2026-21525)

    • Most Discussed Topics

    • How to add extra approvers at own approval level?

      Currently I have this custom function that runs when specific conditions apply. But the problem is that the Request template is also set to send to $REPORTING_TO$ This means that it will add all three to the same approval stage. How can I add a new stage

    • Issues with Service Desk Plus Cloud today?

      I'm getting all sorts of errors and URLs not found, along with it being very slow. Support chat agents all appear to be busy, so normally indicates an issue. Although this page showing all okay? EU ManageEngine On-Demand Service Status

    • Problem with Firmware Ugprade NCM to Aruba CX

      Hi there, first of all. I'm new ;) Greetings. So i have a problem with NCM and upgrading firmware to a Aruba CX6000 Series Switch. i tried all possible ways. tftp, sftp ans scp. The script in NCM: $device.execute("no page") $device.execute("copy tftp://IP

    • [DEX] Script not found in workflow at Remote Action

      Hello, I have a workflow that uses a script in Remote Action, but I noticed when editing the workflow that the script is no longer there; none of the scripts in my Script Repository appear for use in the selection option. I have tried to create another

    • SLA Recalculation is not accurate when changing status from Resolved to Open when SLA has been edited

      Steps to reproduce 1. Create a ticket/request that has assigned SLA so that due by time will be set. 2. Process the ticket/request until it was Resolved. 3. Edit the SLA, like adding escalation for a specific technician. 4. Manually reopen the resolved