Stop by the ManageEngine Support Portal
Access our products, resources, knowledge base, and community, all with just one set of credentials!.
Recent Articles
Incorrect bad password count value in reports
The reason for incorrect bad password count values shown in reports is that all the domain controllers (DCs) are not added in the list of DCs available for the specific domain under Domain Settings in ADManager Plus. Steps to add the appropriate DCs ...Changing the description of reports while exporting
ADManager Plus allows you to provide a description that will be used specifically while exporting the reports. Steps to change the description of reports while exporting Click the Reports tab. Select the required report from the list of pre-built ...Debug fjar for the ticket 8451935
Issue: Empty mail is triggered from the SDP in a particular scenario Debug: Debug prints have been enabled in the attached fjar file. With this debug prints, we can identify the scenario from which such mails are getting triggered. Kindly follow the ...How to schedule custom reports in ADManager Plus
ADManager Plus' built-in reports library includes over 200 reports that allow you to fetch crucial information about Active Directory, Microsoft 365, Exchange Server, Google Workspace, and more. It also offers a custom report builder,allowing you to ...Script to Auto close Request when the status is set to Resolved
For version 11 and above: -> In version 11, we only have the option to set the request Auto-close for a max of 10 days -> The below script will help you to extend the auto-closure time Execution steps: 1. Go to Reports--> New Query Report and run the ...
Popular Articles
Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to build a test environment for ServiceDesk Plus
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...Data flow and ports used in Password Manager Pro
List of ports used in Password Manager ProHow to reset administrator password in ServiceDesk Plus.
1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...
Announcements
Termination of patch database sync for versions lesser than 10.1.2134.1 in Vulnerability Manager Plus
Hello everyone, This announcement is to notify you that, we are terminating the patch database sync for Vulnerability Manager Plus versions lesser than 10.1.2134.1 by the end of May 31, 2023. Versions below 10.1.2134.1 will no longer receive patch updatesSupport deprecation for older versions of Patch Manager Plus
Hello folks, The end of an era is often a time for growth and progress. That being said, to enhance our workflow and continue to provide the latest features and security updates in the product, we are deprecating support for older versions of Patch ManagerYour exclusive invite to our IAM and cybersecurity seminar in London.
Hello! We are thrilled to send you this exclusive invite to be a part of Shield 2023: An IAM and cybersecurity seminar. Our senior technology evangelists will be sharing their thoughts on how you can better manage, monitor, and audit your hybrid IT infrastructure.[Free Training] Eliminate network blindspots and gain comprehensive visibility into your full-stack infrastructure with OpManager!
OpManager Free Training - Season 2 Greetings from ManageEngine! Our free, four-part webinar series will help you optimize network performance and resolve emerging network faults seamlessly. Register to enroll in all four parts. Sessions are scheduledEnd of Support for User Access Token Method & User Authentication-based Microsoft Azure Password Reset in Password Manager Pro
Hello Everyone, This is to inform you that we will not be supporting the User Access Token method to import/sync/authenticate users from Azure AD in Password Manager Pro after Microsoft deprecates its API services. Thereafter, only the App-Only Access
Most Discussed Topics
Sending Notification failed for notify type - error since update to 14105
Hi Since the update to 14105 getting this error: Sending notification failed for notifyType : Technician for woID : 205999 Reason : {"response_status":{"status_code":4000,"messages":[{"status_code":4012,"field":"to","type":"failed","message":"Value notHow do we know when we are eligible to upgrade Endpoint Central 10.1 to 11?
We are currently on 10.1.2228.19, how do we know when we are eligible to upgrade to 11? Also since this is upgrading to a new version (10 to 11) is it going to take longer than a standard hotfix update or about the same? We just need to know how long[New Release] ADManager Plus' latest build 7183 with option to enable remote mailbox is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 7183. What's new: Important update: End of support for PostgresSQL 9.2.x: ADManager Plus will soon end support for PostgreSQL version 9.2. Please upgradeLatest version - reply / forward template now doesn't allow ...
Hi We upgraded to version 14105. Working fine but my technicians are complaining that the new reply / forward pop up you can no longer be moved: we were previously able to move the reply pop up over to another screen and write our responses while looking/navigatingaddNotesToDevice api missing?
i have a script that used the addNotesToDevice rest api to update a custom field. It was working for some time but i noticed that it no longer works. i get the error "the specified URL is incorrect". i checked the opmanager rest api documentation website