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SMTP fix
Download this patchUnable to generate the DC replication report in ADManager Plus
Issue description The DC Replication Status report in ADManager Plus is essential for monitoring the health and status of Active Directory replication across domain controllers. This report helps administrators identify replication issues, detect ...Generated report data appears briefly before disappearing in ADManager Plus
Issue description When generating a report in ADManager Plus (configured with an MS SQL database), the data may initially appear but then disappear, displaying a "No Data Available" message. This issue can occur if the connection between ADManager ...Unable to apply the license file in ADManager Plus
Issue description ADManager Plus is an on-premises application that requires users to manually update the license file obtained from the sales team to activate features beyond the trial period. Users may encounter issues such as limited ...Failed to integrate an external application using ADManager Plus
Issue description ADManager Plus supports integration with external HCM, ITSM, SIEM applications and databases using APIs. This integration helps automate tasks in Active Directory, such as user provisioning, de-provisioning, and updates, ...
Popular Articles
Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to reset administrator password in ServiceDesk Plus (or Asset Explorer).
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...How to build a test environment for ServiceDesk Plus
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...
Announcements
[Webinar] Why observability is crucial for your Kubernetes deployments: A fireside chat with ManageEngine and DevOps Toolkit
Kubernetes powers modern cloud-native applications, but achieving clear visibility isn’t easy. Managing workloads, optimizing performance, and controlling costs require the right strategies. Join us for an exclusive webinar on Kubernetes observability[Webinar] Why observability is crucial for your Kubernetes deployments: A fireside chat with ManageEngine and DevOps Toolkit
Kubernetes powers modern cloud-native applications, but achieving clear visibility isn’t easy. Managing workloads, optimizing performance, and controlling costs require the right strategies. Join us for an exclusive webinar on Kubernetes observabilityRecoveryManager Plus build 6222 has been released with an issue fix.
We have released RecoveryManager Plus build 6222 with the following issue fix. Issue fix: An OAuth-based mail server configuration issue in builds 6206 and above, which prevented RecoveryManager Plus from sending email notifications, has been fixed. HowExciting news! OS Deployment is now available in Endpoint Central MSP!
We're thrilled to announce the launch of OS Deployment feature within Endpoint Central MSP Cloud! What does this mean for you? You can now: Remotely deploy operating systems to multiple client endpoints. Automate OS installations and configurations. CustomizeHow DDI solutions supercharge connectivity in modern seaports - DDI Central webinar on April 17th
In global seaport terminal operations, the real anchor is a reliable network. But how can a network be built to maximize port efficiency? Explore how DDI solutions—centralized platforms for managing DNS, DHCP, and IPAM—help modern seaports establish a
Most Discussed Topics
Freeze Field in Tasks
Hello, Using the task template in ServiceDesk Plus, we created tasks with costs. We would like the following fields to be non-editable when the user selects the task: The fields: - Additional Cost ($) - Estimated Work And in the Actual Start and ActualCustom Function in new API after 14900
Hello, I've got this message when entering a cf that we used to change status on reply. This custom function is using an outdated sdp.admin.leftpanel.helpdesk.notificationrules.hom API version. We recommend updating it to the latest API version. I canEventlog Analyzer not starting
Eventlog Analyzer service cannot be started. When I tried to start the service it did not start "run.bat" because of EAService failure. See the below Log: Starting Server from location: C:\ManageEngine\EventLog Analyzer This copy is licensed to *****Endpoint Central Cloud - SLOW!
Hello - Has anyone else been experiencing any general performance issues with Endpoint Central (Cloud edition) of late? We migrated from an on-prem Endpoint Central environment to using Endpoint Central in the Cloud (with an on-prem AD Connector / DistributionTime Elapsed Analysis
Hi ALL. My Managers want get info about status duration of each Requests like this How i can build similar report ?