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• Related Articles

• SolarWinds Issue

  Solarwinds Patches

• Issue Fix KB - SW

  Download the patch

• Solar Winds Template File

  Template File required for solar winds template re-population

• Invalid login name while adding a new user via AD import.

  Currently, in Analytics Plus we do not support the special character '-' in login name while adding a new user. There will be error message saying 'Invalid Login Name' In order to avoid this, we have to follow the below steps. 1. Download the zip ...

• How to generate and upload log in Service Desk Plus

  On a few occasion, we need logs from your ServiceDesk Plus to narrow down of our analysis and filter out the root cause.  Here is how you can send the detailed logs to our Support team 1.  Navigate to the ServiceDesk Plus installation folder. 2. Go ...