Currently, in Analytics Plus we do not support the special character '-' in login name while adding a new user. There will be error message saying 'Invalid Login Name' In order to avoid this, we have to follow the below steps. 1. Download the zip ...
On a few occasion, we need logs from your ServiceDesk Plus to narrow down of our analysis and filter out the root cause. Here is how you can send the detailed logs to our Support team 1. Navigate to the ServiceDesk Plus installation folder. 2. Go ...