Hi ALL
I need custom report based by next rules:
1) Request age: => 12 Hours
2) Request Status: Not Closed and Not Resolved
3) Field "DueBy Date" is empty / Not Assigned
Report must contains next Columns:
Request ID
Request Status
Approval Status
Request Subject
Requester
Created Date
Support Group
Technician
We use SDP 14790 and MS SQL