Dear Customers,

We are currently experiencing an issue impacting mail fetching for a subset of customers hosted in our India Data Center. Our team is actively working on resolving the problem.

Kindly refrain from making any changes to your mail server configurations until we provide further updates.

We sincerely apologize for the inconvenience caused and truly appreciate your patience and understanding. We will keep you informed with timely updates as we work towards a resolution.

Thank you for your continued support.

Warm regards,
ServiceDesk Plus Cloud Team