Every month is an opportunity to learn or discover something new with this quote, let's see the top activities that happened in are ServiceDesk Plus community for the month of March. 

Version and Build releases: 

We had 4 builds released, 11106, 11107, 11108 and 11109 

Release Note on "11107" build - https://pitstop.manageengine.com/portal/community/topic/servicedesk-plus-11107-released

Reason for revoke of "11108" build - https://pitstop.manageengine.com/portal/community/topic/important-notice-for-users-migrating-to-11108

User Education:

A summary of the latest enhancements in ServiceDesk Plus!

Few Important Behaviour Changes:

• Agent Uninstall and Agent Remote Control functionalities have been removed from the application. ( From build 11107 )
  
• The Windows agent upgrade option has been removed.  ( From build 11106 )
  

KB Articles: 

[Blog] Keys for improving the End-Users' Self-Service Experience

[Blog] Transforming User Experience

[Tips & Tricks] How to find OID's for new devices?

[DidYouKnow-31] Enforce password policy

[DidYouKnow-32] Pending request count can be considered as an important KPI

[DidYouKnow-33] Initiate a quick chat from request collaboration

[DidYouKnow-34] Easy Resource Management

[ForYourInformation -31] Ticket Notes.

[ForYourInformation -32] Automation to delete workstation/server or move to Disposed/Expired state