Google fixes high severity vulnerabilities in its Chrome 106.0.5249.119 Stable Channel update
Hey everyone, Chrome Stable Channel has been updated to 106.0.5249.119 for Windows, Mac and Linux. This update comes with 6 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity CVE-2022-3445 Use
Google fixes high severity vulnerabilities in its Chrome 106.0.5249.119 Stable Channel update
Hey everyone, Chrome Stable Channel has been updated to 106.0.5249.119 for Windows, Mac and Linux. This update comes with 6 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity CVE-2022-3445 Use
What is the best practice to put "Patch Severity Settings"?
Hi all, I'd like to ask for your opinion on the best practice to set the Patch Severity Settings. As the default value the Specify the number of missing patches to determine the system as "Highly Vulnerable" is set up to "1" for both the Critical patch
[SD-102719] Strange problem with integration between ServiceDesk Plus and Desktop Central
Hi We are running the latest SDP and DesktopCentral versions (13002 and 10.1.2138.15). Our integration is working and is ok according to the tests. However, when trying to use the "Desktop Central" menu it downloads a file "softwarenames.txt". This was
Users from local admin
Hi, I'm using desktop central v. 10.1.2138.15 and trying to create or find report of users which are in local group "local admin". If it is easier to do it in service desk it's also good. ;) Kind Regards, Andrej Križan
Stop sending blank reports
I have a daily report set up to list all unidentified software that has been installed. I would prefer to not get an empty report. Can you fix it to not send a report at all when there is nothing to report?
How do I grant another technician access to the ESM Directory?
I can't seem to find the location where I add a user to be able to administer the main ESM directory? Can someone help?
Expanding what is considered an 'update' for Last Updated Time metric
Is there any plan to expand the changes that would be considered an update to the Last Updated Time field? Another post mentions: "The last update time will be updated based on Request edit, Reply to requester, Adding/ Editing of notes or Merging of Requests." We would benefit from work log entries and emails sent/received in the ticket (to anyone, not just the Requester) also being considered an update.
Automatic PAM user disable.
Is there a way to disable a PAM user if the account is inactive for a period of time.
Error upgrading PostgresDB while upgrading to 12000
Hi, While upgrading to version 12000 from 11300, database upgrade script is failing with the following: Enter the patch file to install:/var/lib/ManageEngine/PMP/Patch/ManageEngine_PasswordManager_Pro_11300_11301_to_12000.ppm Pre Invocation in progress
AD360 rolls out build 4309 with support for additional modes of mail server configuration.
Hello everybody! We are glad to announce the release of the latest version of AD360—build 4309. Important update: Third-party requirement for NTLMv2 SSO: To enable NTLMv2 SSO for ManageEngine AD360 and the integrated components in builds 4309 and above,
Custom Query Request for Currently installed drivers and their version.
Good Day Can someone please help me with a Query to display current drivers and their versions per device? Using MEDC On-Premise with PostgreSQL. Details Required: Host Name, Driver Name, Driver Version
M365 Security Plus' build 4514 has been released!
Hello Everybody! We are glad to announce the release of M365 Security Plus' latest build–4514. Enhancement: Mail retrieved using Content Search can now be printed or exported and mailed. How to update? Update using service pack. New to M365
M365 Manager Plus' 4514 build is released with new Teams reports!
Hello Everybody! We are glad to announce the release of M365 Manager Plus' latest build–4514. Highlight: Seven new reports have been added to provide more insights into your Microsoft Teams environment. Teams with Owners: Displays the details
Deployment report
I see that there are many ways to report on vulnerabilities and individual systems, but is there a way to have a report that shows when scheduled deployments have last run? I would like to be able to run something that would tell me that schedule x last
Report all Asset Detail
Please help me query report asset full. Asset Name Product Product Type User Asset Tag Department Description Vendor Name Asset State Asset Type Acquisition Date Expiry Date Purchase Cost Barcode Site Model ManageEngine AssetExplorer 6.9 Build 6978 Database
Integration between SDP and Wrike
Hi, I was wondering if anybody managed to integrate SDP with Wrike or knows if that even is possible?
Patch Tuesday October 2022 - Supported Updates
Hello everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2022-10 Security Only Quality Update for Windows 8.1 (KB5018476) (CVE-2022-41033) 2022-10 Security Only Quality Update for Windows
Patch Tuesday October 2022 - Supported Updates
Hello everyone, Here is the list of updates supported in this month's Patch Tuesday release. New Security Bulletins : 2022-10 Security Only Quality Update for Windows 8.1 (KB5018476) (CVE-2022-41033) 2022-10 Security Only Quality Update for Windows
How to move from purchased Desktop Central integration to ServiceDesk supported Desktop Central
Hi, I think I understand that the native Service Desk plus relies on an install of Desktop Central for agent services? We have been using integration with a paid for Desktop Central for a time and have now moved away from Desktop Central, with only an
[SDF-99682] EWS Deprecation and Microsoft Graph
As we're switching over our email authentication method to OAuth form basic, it was noticed that only EWS is documented in SDPs set up guides. Members of our IT department have expressed that they would like to know if Service Desk Plus plans on supporting
Report that shows amount of time from creation to close.
Good day, Reports are being asked for that need to show Work order ID, technician, site, subject, date open, and date closed. Specifically, though, I'm being asked for: A list of the last 20 tickets that were closed within 24 hours. A list of the last
Technician Reports
Hi There, We are using Service Desk Plus 13.0 We are trying to generate a report which shows all of our technicians. We need to know when they were added as a technician, when they last logged in, their email address and their reporting manager. Any
Can i add any popup windows in custom funcions
We are testing Asset Life Cycle and wrote some custom functions. But we faced these problems. need your help. Thank you. 1. Can i add a confirm button when i click the asset life cycle button. currently, if i click the button carelessly . the asset's
How to lock Subject field
Afternoon, We are creating many templates within the application and I need a way of locking the "Subject" field so that when requesters are logging a request they CAN NOT edit the subject field. Can you please advise how I can achieve this.
Domaindetails disappear
After a while the domaindetails disappear. An admin needs to change the settings. What can we do to solve this?
Custom Log Parser no longer available?
Quick question, how do we create custom patterns for log parsing in the current version? I am directed to the search tab (see screenshot) which doesn't seem to offer that functionality. My experience does not match up with what is in the product docs: https://www.manageengine.com/products/eventlog/help/StandaloneManagedServer-UserGuide/AdminSettings/custom-patterns.html
Stuck using v1 API to add a reply to a ticket
For our org, sometimes we will put a ticket on hold while we look into a fully reply/resolution to their query. We will send the requester a brief reply along the lines of "Thanks for the information, we're looking into this and will reply asap". Sometimes
Response due by time field is missing for requester view
Hello Team, We have noticed an issue that, as technician view, we can see both Response Due by time and Responded time fields but with requester view, they can see only Responded time not the response due by time field. Without response due by time field
Changing DB server not working
I changed DB server through these steps shutdown SDP changedbserver start sdp but when i try the check nothing happens on MSSQL although the database was created but to activity is happening. as if the data is still storing on postgre
Relationships between Servers and Network devices
Hi ManageEngine Team Thanks in advance for your kindly response, we have some question about the relationships between servers and network devices, when we are trying to add a relationship from a server, in the CI list (image attached 01) we are using
CC e-mail addresses are not added to e-mail id(s) to notify field
Hello I just noticed if a ticket is created with mail to ticket, the CC e-mail addresses are not added to the E-Mail id(s) To Notify field. Was this not different in the past? How can I fix this? Thank you very much.
[New Release] ADManager Plus' latest build 7161 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 7161. The following issues have been fixed in this release: Issue in displaying license pop-up window in the latest build when updated from builds 7102
Dynamic Approval With Additional Field "SubGroub" to Determine the Approval Stages (as Subgroup Contains Multiple Data's)
Dynamic Approval With Additional Field "SubGroub" to Determine the Approval Stages (as Subgroup Contains Multiple Data's) I have Used the Below Script i am Getting Output as But Approver are Inserted. but it shows Success. Kindly help. Please contact
Query Report: Violated SLA Requests violated by technician
Hi, I need to report from Requests that SLA is breach by technician name and mobile. Like this: technician Mobile violated requests ids John Doe +13322554499 106,125,130 Sara McLin +15588997744 100 Jack Been +17744558899 170,161,101,152 What should I
API Create User "You are not authorized"
When attempting to POST using the create user api for ADManager Plus, I am getting an error message stating "You do not have the authorization to modify the following attributes: employeeID, mailNickname, name". Is this an issue with roles in the ADManager Plus tool for the user or with Active Directory roles itself that the user might be missing to preform this action? The user is setup with the technician role within the ADManager tool already.
Chats not seeing agent online
Dear Community, Im doing testing and trial for servicedesk plus, installed in our premised and behind NGINX http reverse proxy. For portal access we dont have problem, but for chats i cannot see agent who is online and send messages. Is there any specific
How do you enforce that users access the PAM gui to RDP to a server resource
I have an active directory environment and want to ensure all system admins rdp to servers using the PAM360 gui. Curious if anyone else has a solution.
two schedulated reports in the same email one off is false and i can't disable it
hello every one , i have a weekly reports that i schedulated every monday but the mail contains two attached reports one off them is false i don't know why is sending with the original reports how can disable it in the attachments you will find more
Reports on Dynamic Resource Groups
I'm attempting to generate a query report on dynamic resource groups to extract accounts, but am not getting any results. Any help would be appreciated. SQL query: select RESOURCENAME AS "Resource Name",ANAME AS "Account Name",RGNAME AS "Resource Group"
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