Greetings

I ask for help in solving the problem with access to the ServiceDesk portal through a browser

On February 17, 2023 at 13:30, a scheduled installation of updates on the server was carried out, followed by a restart

After that, the ServiceDesk service failed to start.

Checking the wrapper log found that port 80 is already occupied by someone else.

We ran the command netstat -anb , it turned out that port 80 is occupied by the system.

We ran the net stop HTTP command, there were three services in the list. By exclusion, we found that the BranchCache service was interfering. Turned it off, rebooted the server and after that the ServiceDesk service, according to the wrapper log, no more errors and the system was running on localhost:80.

When trying to go to the specified address, the browser performed a redirect to port 8444 and showed the error ERR_CONNECTION_REFUSED

According to the serverout1 log, the system is working and even running asset scans. Toyst the service itself works, but there is no access to it on port 80 or port 443.

We tried to run run.bat, which prompts us to change the port from 80 to any other, and for the sake of experimenting, we changed the port, but the result did not work, web access did not appear

Probyval changeWebServerPort.bat the result also did not change

Please help me to solve the problem