Google fixes several high severity vulnerabilities in its Chrome 107.0.5304.62/63/68 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 107.0.5304.62/63 for Windows, and 107.0.5304.62 for Mac, and 107.0.5304.68 for Linux. This update comes with 14 security fixes. The details of the vulnerabilities fixed are mentioned below: CVE
IMAPs and o365 with cloud managed client
So i just got off the phone with support and was able to fix this with their help. If you are like me, you watched the video and looked at the web pages, and cant find any OAUTH settings. This is for the cloud hosted one. There is a little window in the
Get value of custom radio select option
We have multiple types of install requests that come in and I want to make sure that the naming is consistent for all fields. I have a custom script setup the change the subject to a specific format: var clientname = await CS.getValue("udf_char2"); var
My SD MSP won't upgrade to 13.0
after upgrade from updatemanager, info from admin panel still is 10.6 instead 13. What's wrong with it? Twoja wersja : 10.6 kompilacja 10609 Ostatnia wersja : 13.0 kompilacja 13001 Baza danych : postgres
ADSelfService Plus build 6211 now released with an important security update.
Hello everyone, This is to announce the release of ADSelfService Plus' latest build, 6211, with some important updates. Important update : Third-party requirement for NTLMv2 SSO: To enable NTLMv2 SSO in build 6211 and above, you have to manually download
Adding a requestor to multiple sites
Hi, I am looking for an answer, we have serveral sites, NSW, QLD, SA, WA etc...to segment our business. I have a requirement to add a requestor that is in the NSW site to see the QLD site requests. I have tried to create a 'custom view' which works, but is only visible to technicians, I need it to be visble to requestors, and I have also tried creating a custom report, to which the NSW requestor can click on the link in the report to see a QLD request, but I recieve the 'not in scope' message.
Does Endpoint Central use OpenSSL 3.X.X Branch?
Hello, Do any of the components of Endpoint central use the OpenSSL 3.X.X branch? With the pending release of a critical vulnerability in this branch, I would like to know if we need to be concerned at this time. https://mta.openssl.org/pipermail/openssl-announce/2022-October/000238.html
new release Version 12.1 (12123) !?
Hi, Version 12.1 (12123) of PMP was released on October 27. This version has been marked as a HOTFIX, but no information is available about what has been fixed and I have not received an announcement. Advise, please!
Solution view tracking
Hello - Private solutions for IT are important to promote. I would like a mechanism to promote to specific support groups for required reading with a section of the UI showing who has and who has not viewed the title. Similar to a read receipt in email.
Upgrade from 13... to 14...
In looking at the Service Pack page, I'm noticing that the upgrade path this time around seems a little different. Typically, if we are wanting to upgrade from one major number version to the latest version of the next major number version, we have to
Cannot able to Scan the Assets Once Discovered earlier (Scan Failed)?
We cannot able to Scan Assets that were discovered around 3 Months Ago (Last Contact Time) but when we do Re-Scanning we cannot get the Updates and it shows the below Error Message.
Cannot discover assets through Network Scan
I have added the IP range to discover the assets through Network Scan but I cannot able to discover even a single asset. Please note that most of our Assets have UEM agents installed in them. Please let me know If I'm doing any mistakes to perform this
What are the Required Ports & Services to be running If we need to do Assets, Domain or Network Scan?
Please we would like to know, What are the Required Ports & Services to be running on the Target End-points (Laptop, Desktop, or Servers) If we need to do an Assets, Domain, or Network Scan?
Report from patches that installed
Hi I need a report from Vulnerability patches that had been installed in clients. for example I need to find out that Vulnerabilities CVE numbers below in which computer detected and in which one installed: CVE-2022-26937 CVE-2022-22012 CVE-2022-291
Is there any way to scan XP/2003 computers?
We still have a few XP/2003 workstations. but the SelfScan.exe is not support these OS. But the vbs script "ae_scan.vbs" is still can run on XP. i tried to run it and i could generate the XML result file. But i don't know if we can upload this result
IT analytics in 90 seconds: Accurately prioritize incoming incidents
Wield AI-powered analytics to effectively analyze and rank high-priority incidents to ensure efficient incident resolutions. If you're not already using Analytics Plus, download your free, 30-day trial today.
ManageEngine User Conference: London 2022
Dear Customers, ManageEngine's customer event this year will be better than ever. And it's just a few weeks away! This two-day event is packed with leadership forums, product technical workshops, one-on-one networking meetings, and product certifications
How do i export dashboard that is for backlog
can anyone help me to pull this backlog report in sdp? can anyone help me to pull this backlog report in sdp?
How To Custom ID request Or Project ID
Hi, i want to change the ID prefix, because the default starts from 1, but what I want is to customize the example as starting from "ID: PPSM-3111", and so on, it will increase, does anyone know how to change it thanks, Fitra
Generate Report of All Users
I need to generate a report of all users from our Service Desk system. I need to get their name, email, department. Is there a way to generate such a report? I have not been able to figure this out.
SDP mobile view
Is it possible to get the SDP to render in a mobile view for users/technicians when accessed via a web browser
Service Desk Variables
Hi all, Recently i have migrated the Service Desk to another server. For all the tickets created, assigned, etc, there is a template configured with variables. But, the $RequestLink is still referring to Old Service Desk server. I already removed and
Making a folder on network share
Hi All Is it passible to make a Network share / folder?
Update on the recent vulnerability in Apache Commons Text library and the impact on ManageEngine on-premise products
Dear Support, Kindly advice for the above vulnerability
Delete accidental email on request
I have a technician who accidentally replied to the wrong ticket. I know the email has already been sent to the requester but is there no way for us to delete that email from the ticket conversation? What if it contained sensitive information? I would
Assets API: Get an asset by a serial number or an asset tag
As documentation suggests, we can get an asset by a unique internal ID. But is there a way to get an asset by its serial number or service tag? Sample GET request URL https://sdpondemand.manageengine.com/app/itdesk/api/v3/assets/162000000000961231 We
How to set backp directory destination as parameter (backupDataOld.bat)
Hi, I don't want to manually change the contents of the backupDataOld.bat file. Is there a way to give the backup path as a parameter to this file?
Roles - Looking for additional controls over access
I'm looking for away to create roles in Service Desk Plus so that I can create technicians like the following: Can see and edit all requests in their groups Can see but NOT edit requests in other groups (I would like to do specific other groups, but
API Search_Criteria not working with the operating_system.os field
Hi I am trying to get all assets, with an API call, that meets the following search criterias: * Assets In Use. * Assets is a Server. * OS name must contain "Microsoft Windows Server". I can get the two first criterias to work together,
Deploying Patchmanager+ via MECM
Hi Guys, i'm trying to deploy the Patchmanager+ Agent via MECM, but everything i tried failed. Is there a actual way to deploy the agent via MECM but as an application and not like the old way with a package as shown in the link below: https://www.manageengine.com/products/desktop-central/agent-installation.html#install-using-sccm?trackingcode=pmpi&did=131-1278&buildno=101222804
MacOS version upgrades
Hello, Is it possible to prevent Patch management reporting devices that don't qualify for the latest MacOS version being included when its not compatible. Eg Upgrade to macOS Ventura - Intel and Silicon - for devices not new enough for it to be installed
How to bypass yes/no popup window while taking backup
HI friends, I have tried to schedule backup using Backupdataold.bat and tested with windows task scheduler. but while doing this task a popup window about desktop central backup will be shown and prevent taking backup. because my SDP is in Integration
Receiving reports with 0 KB size
Hiii Firewall Analyzer7 Team, I'm facing a problem while receiving Generated reports on my Email address, the report size is 564 B (as an attachment but after extracting the file, it will be 0 Kb, something wrong is there. please help me where to check
[Free seminar] Can businesses rely on AIOps to enhance ITOM?
Customers are engaging with businesses online more frequently since the pandemic, and businesses have started adopting multi-level complex IT infrastructures. As a result, ITOM faces enormous challenges tracking, monitoring, and managing services while
Adding Users as Assets to associate with assets currently in use
I have manually created a Monitor Assets as a test. I am trying to change the state of the monitor to in use. When I go to choose asset all it shows is assets scanned from our Company Domain. Is there a way we can add our scanned users from ad as assets
Changing the Generated Passwords in New Accounts
How can I change the generated passwords when creating new accounts? Right now they are generating unmanagable length. I thought Admin > Resource Config > Password Policies might be the place but its not.
[New Release] ADManager Plus' latest build 7162 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 7162. What's new: In ADManager Plus builds 7162 and above, NTLMv2 SSO can only be enabled after downloading and adding the Jespa JAR file to the product's
Question about the installation sequence of exchange certs and SDP
I got this message from my sysadmin: It is that time of the year that we need to update our wildcard certs again on Exchange. If memory serves me correctly, this effects SDP's ability to send emails since the certificate needs to be imported into its
status_code 4000 when getting a list of assets via an API v3
Can you, please help me figure out how to get a list of assets via the API v3? First am requesting a token that has enough permissions to multiple scopes: As a result, I can successfully access the requests endpoint: However, when I am trying to get a
Google fixes high severity vulnerability in its Chrome 107.0.5304.87/88 Stable Channel update
Hello everyone, Chrome Stable Channel has been updated to 107.0.5304.87/88 for Windows, and 107.0.5304.87 for Mac and Linux. This update comes with 1 security fix. The details of the vulnerabilities fixed are mentioned below: CVE ID Vulnerability Severity
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