[Feature REQ]: website autologin
Hello, I was wondering if it would be possible to request the following feature: A 1 click website login feature. We have a few "website" accounts, like forums, private sites, webstores etc. It would be nice if the username / password could be auto filled in the login form, so copy/paste would not be neccesary. Thanks! Tommie -Dutchview
Customize Reports (pdf or csv) and dashboard
Hello Support team! Is it possible to customize the created reports in the eventlog analyzer? I would like the change the order in the pdf or csv report regarding to our own requirements. I couldn`t found something to this topic in the manual. Is it also possible to change the view in the dashboard? For example there is one requirement to show only errors in the homeview (dashboard). Thank you!
Media files and streaming monitor
Hi Has Appmanager any way to monitor availability and delivery quality parameters for media files and streaming data compatible with Windows Media Servers? lot of Thanks Julio
OpManager 7 install did not install OpenService service
I've just installed OpManager 7 as a trial version, but it will not start. The first error was that Port 80 was taken, and to run ChangeWebServerPort.bat, which I did. The port changed to 9090. Now the eventlog error shows Event ID 100, OpenService failed - the specified service does not exist as an installed service. I have confirmed that this service does not exist. Windows Server 2003 R2 SP2 Thanks for any help Eve elynes@tetonwyo.org
OPmanager server is not starting in Ubuntu
Hi to all I know this is a common problem when someone try first time access on linux platform. I saw few threads that discussing the same problem means.. Verifying connection with web server ... Failed to establish connection with web server. Gracefully shutting down OpManager. Trying to Shutdown OpManager Schedulers Stopped successfully All Shut Down Observers Notified All those solutions that were provided in previous threads are not working for me. So how can i solve this happen?
Permitions for "Windows Perfomance Counter"
I managed some servers with my user in domain. Our security policity can't get administrative benefits to this user. What necessary permitions to work with "Win Perf Counter"? Thanks. Dmitry
Unable to register OpManager 6 with an prvious license file
hi there, I received a license file in Dec 05, registered OpManager 5.6, => OK. In the last days i had to remove my installation to a new machine. I installed OpManager 6, but now I am not able to register OpManager 6 with this license file. ERROR CODE: 500 Whats to do ? Peter
SSH monitoring partially broken in build 8300
Hi, since the upgrade to 8300 (service pack 3) some of our monitors stopped working or are only working partially. for example, one of the machines monitored with appmanager is our groupwise mail server. the monitor is setup as an SSH monitor with private/public key authentication. the monitor can login to the mail server without problem, in the .bash_history of the monitor user I can see the commands that are run: LANG=C iostat -d /usr/bin/vmstat 1 3 /bin/ps -eo fname,pcpu,pmem,command|cat;echo
TRANSLATION!
If somenone knows how can I "translate Helpdesk"? I know there's a file wich contains .txt file, but I forgot path! It's very important! :!:
Frequency of export from netflow exporter
(1) In the enterprise edition, the netflow collector exports the netflow data to the analyzer in 10 minutes interval. Is there a newer version in future that will export the netflow data in 1 min interval? (2) what is the latest version for Enterprise edition? CY
changeWebServerPort.bat
Hi, I changed my webserver port from 8445 to 8080, but when I send a e-mail with ServiceDeskPlus with a link, i'm getting the 8445 portnumber with it. How can I change that? Thanks!
Rebuild the DB on sql server 2000
Hi All, I need to rebuild the OpManagerDB on SQL SERVER 2000, but I I wanna save the devices settings. How to? tnx
monitor HNS 7700
Hi All... I have a customer that need to monitor their VSAT device. Product name is HNS 7700 (Hiun Network System) CMIIW for the acronym.. :p someone have experience in this device ? need your advice... Thanks, rd
Clearing SNMP Traps
I currently have our Linux boxes sending SNMP traps to OpManager. The current trap that I have setup is: TrapName: check_fs SNMP Trap Version: v1 Generic Type: enterpriseSpecific(6) Specific Type: 0 Enterprise OID: .1.3.6.1.4.1.5000.14.0.1 Message: $0 Return Value $1 from trap check_fs. Select Alarm Variable Severity: Critical Enable: Yes ---------------- Critical Jul 21,2008 04:17:46 PM Printer is large fire TEST Mon Jul 21 16:17:45 CDT 2008 Return Value 4 from trap check_fs. Critical Jul 21,2008
MSP Central has messed up with SC+
I installed trial of MSP central on to same server which now has screwed some settings of SC+ and i removed the MSP software immediately. Service is no longer exists, can start the sc+ with Run.bat Please advice. Regards Efem
Can not produce report that includes Resource Serial No
I need to produce a report that includes Resource name and Resource serial No. It seems that Resource Serial No is not part of the list of choices. Any help with this would be greatly appreciated. Michael
Use MS SQL instead of mysql
Hello! Is it possible to use an existing MS SQL Server as backend for the eventlog analyzer? Hown can i configure the event log analyzer to use antother database server? thank you!
View / Change Reports
Hello! Is it possible to view or change the settings of a report? thank you!
configuration deployment status
I tried to deploy .net 3.5 and the status shows as failed.. but remark says successful and needs a reboot.. It would help if you can have the status show up as “install running” and then “reboot required” etc..
Where to install ??
hi support, I hacve downloaded a trial version fro ADSelfService Plus and wonder where should i install this software? SHould i install on the DC which hosted my AD or can i just install on my laptop for testing purposes..
Architecture recommendations
I'd like to hear what other SD+ users are doing for hosting this product in terms of overall architecture. My plan is to put the app on a Server 2008 VM (VMWare ESX) and the database on a SQL Server 2005 farm. Does anyone have any suggestions for what works best with this product? I'd be especially interested in how this works in a 64-bit OS environment.
Enterprise Edition problem
Hello, I just installed your product and I'm having reliability issues with your answers in the forum and your description of the product. We purchased the product based on what appears on your site regarding the enterprise edition, specifically the image that appears here: http://manageengine.adventnet.com/products/applications_manager/enterprise-edition.html When I'm in the admin server, and try to enter a monitor that's fetched from a managed server, the page does not load. When I open wireshark,
Re-enabling MONITORING for all configured devices
Hi All, I need to reenabling the monitoring for read availability. How to? Bye Bye
Enable Monitoring
Hi All, My installation of opmanager don't show availability graphs after i migrated db to mssqlserver... please help me!!! Bye Bye
CPU and Disk Utilization on Redhat ES 4
Hello, I've configured the snmpd.conf file for RedHat ES 4.0 for net-snmp and now I'm able to see the "memory utilization"; however the CPU and DISK info is non existent. Here is the error for Disk test query: Test results The Monitor did not respond to the test request Summary Device Name linux-server Monitor Name DiskUtilization Protocol SNMP OID .1.3.6.1.2.1.25.2.3.1.6 Possible reasons 1. Check if SNMP is enabled on this device. 2. The SNMP request might have timed out 3. The OID may not have
Deleting Monitors that don't have a delete button
I am trying to remove some legacy monitors within applications manager that don't have a "delete" option available. Can you provide the steps necessary to delete these alerts another way. I know with op manager I had to connect to the database and do it that way. I'd sure like to know why the delete option is sometimes there..and sometimes not. Eric
Deleting Monitors that don't have a delete button
I am trying to remove some legacy monitors within applications manager that don't have a "delete" option available. Can you provide the steps necessary to delete these alerts another way. I know with op manager I had to connect to the database and do it that way. I'd sure like to know why the delete option is sometimes there..and sometimes not. Eric
Internal vs External Resolution
Is there a way to do both an internal and external resolution? Currently, the resolution is shown to the user. However, we don't always want the resolution shown to the user, although we need them to receive additional information when their ticket is closed. For example: A developer has to do A,B,C,D on the server. Then the user has to do Y from their desktop in order for the fix to work. The resolution currently entered is usually the steps the developer performed, followed by the request for the
Network Device Scan doesnt work
Hi, I am user of SD Plus and i trying to scan cisco firewall and router with appropriate SNMP Community String and ssh credentials, but i get the scan result as "Unknown Failure". Is there any reason to this? Regards Samad
Removing sub-category
Hi, we have a sub-category we don't wants to use anymore. How can this one be disabled. or do we have to remove it. And what will happen with the old request, who have this sub-category filled in? Jeroen
odbc Connection
We are very interested in buying the package but before, we have to be sure that we can extract data from the MYSQL database. We have downloaded an ODBC Driver for Mysql and we would like to know some information like User, pwd, database name, etc. Thanks!
SNMP version priority
Hi, I have 2 Switch Core Enterasys Matrix N7 1 is located in Rio and the other one is in Brasilia. When it's added the switch in Rio it is not recognized as a switch, instead is recognized as the default category Desktop. The switch have the credential OK and answer to the SNMP. Even after setup manually as a Switch I receive an error when I try to rediscovery the interfaces. The other one in Brasilia, is recognized as a Switch, there's no errors and recognize all the modules and ports. I compared
'Dueby Time' Not Populating
Hi I have just upgraded from 6009 to 7007. Since the upgrade, the 'Dueby Time' is not being populated when a request is created. No change has been to made to any of the setup (SLA's etc) and it was working prior to the upgrade. Has anybody else seen this and found a solution? Thanks Mark
Average Completed Time Report
Can anyone tell me a way to get a report that gives me the average time to complete all requests? Thanks
Folder Monitoring
Hi All, I would like to be able to monitor a folder size and/or number of files within the folder is there a way to do this, If not I think this would be a great option to add to the product. Thank you in advance.
Database Monitor
Hi all, i've been serching tools for database administration which will also produce reports regarding database and here i found this OpManager. My problem is how can i test its Database Monitoring feature where it is not part of the Demo version.. any idea on how can i get started testing this application? regards
AS View bug?
When sorting the AS view by inbound or outbound traffic, it seems to disregard the traffic units (ie mbps/kbps) and sort the list solely on the numeric value. Is this a bug or something I'm missing Thanks Andy
How to schedule Logon Hour Base Report of AD
Dear Sir/Madam, Anyone know how to schedule Logon Hour Base Report of AD? There is no this item in User Reports of Schedule New Report. Thanks a lot, Pete Fong :?:
Manage server but don't ping for response
I have a linux server that I want to manage IIS on, but I've turned of ping so I don't want it to check that. How do I unmanage it, yet manage IIS monitor?
Blank 7007 system
Hi, I have a virtual system which I use for upgrade and configuration testing. Currently it's a copy of our live system including all our data. I'd like to clear all the data and start again with a clean system - is there a way of creating/restoring a clean database to achieve this? The only clean database I have is from our original 6500 release which I imagine I wouldn't be able to upgrade because the application is at 7007. Thanks in advance, Andy
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