How to require approval from a person on a ticket
Hello,
We run service desk plus, i cant seem to find how for a particular ticket (category, type , item) that every ticket must be approved by a designated person (technician).
example
Submitter A
Technician B (working ticket)
Technician C (approves or denies what B does for A)
Thank you
J
We run service desk plus, i cant seem to find how for a particular ticket (category, type , item) that every ticket must be approved by a designated person (technician).
example
Submitter A
Technician B (working ticket)
Technician C (approves or denies what B does for A)
Thank you
J
Topic Participants
jimmy0000
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