Where can download apache.zip to enable SSL?
i want to enable SSL,but i can't download apache.zip use URL http://bonitas.adventnet.com/opmanager/12Sep2007/apache.zip please tell me right URL
WMI is not showing in Credential Library when creating new
i installed opmanager free edition in a Linux system. For configuring Event logs need WMI credential, But it is not showing in Credential Library, it showing only SNMP v1/v2, SNMP v3, TELNET/SSH. What i've to do?
Fix for newer mysql versions
Hello, I'm trying to switch to a newer version of MySQL for the following reasons: Much improved performance (2-3x as many hosts without bogging down the server in my case) and the option for compressed log archives. I wish to have a single version of MySQL for all services on the server, rather than multiple databases (terrible performance) or suffering an older version (4.17 in EA's case). In fact InnoDB would be faster than MyISAM for all tables in the newer version (it's now the default). However,
I can not create change
ServiceDesk Plus 8.0.0 Build 8006 When creating a new change and after clicking on the "Save" button, nothing happens. Also, I can not select a subcategory and position. Help me, please. My e-mail: ousenko@gmail.com
Custom Report - Link Peak's
I am playing custom reports.... however I am pull a report on an application it gives me the traffic for the period (ie 4.4GB) I asked for ie the last 30 day's. However is there a way that I can see what the peak utilization might have been for that application ie 840.24 Kbps IN and 35.49 Kbps OUT? over a long period?
JAVA 95-100% on Dual Core VM System in OpManager
Hi Support Team We have noticed for sometime that opmanager java is always in 95-100% on a dual core VM system ? Isn't VM supported for Opmanager for installation ? Attached are some screenshots ,thread dump and logs. http://bonitas.zohocorp.com/customer_uploads/2011_1_3_3_47_1_OpMan_logs_Jan_3_2011_11_37_31.zip Thanks Gopi ME Tech
Fixing WMI Errors in OpManager
Hi Team, I recently saw a Script in ServiceDesk Plus, which can free up Firewall ports, DCOM , RPC errors in Systems before the systems can be installed with the agent version in SDP ? Is there any chance to incorporate this script in OPManager and when we discover the devices and use the WMI Credential, this Script can be executed and free up the WMI errors. Because in large environment with 250+ devices, it becomes difficult to go to computer one by one and do the steps you have in knowledge
Uniform search UI and add export as pdf, CSV in search results
Hello It would be great if you could add in any search type (fast from home page or advanced etc) the possibility to choose how many records for page, now it is only 10 in the quick search from the homepage and also the possibility to export as PDF or CSV as now it is not possible, yo have to save the search as report first which is quite of a nuisance. I think it is extremely easy to do and it really simplify the usage of the tool making the UI searches all consistent Thanks Saverio
Cherry MySQL ODBC 3.51 Driver
Hi All, Good Day!! I have installed the Eventlog Analyzer on a 64 bit Windows 2008 Entp Server. When trying to run the app from bin\runSEC it gives an error as below Error: Invalid root in registry key "HKML\Software\Wow6432Node\ODBC\ODBCINST.INI\Cherry MYSQL ODBC 3.51 Driver\ Code: 80070005 Has any one come across this error? Any Help is Appreciated Kind Regards Sobash.
How i can configure syslog and event logs in opmanager and in clients?
HI, I'm a system admin in an IT software company. Now we using nagios monitoring tool, but it is not enough for our requirement, we need to get syslogs and event logs through a centralized monitoring tool. I downloaded and installed OpManager in a linux box for this purpose and added some systems for monitoring, but it shows only its health like CPU, Memory, HDD, etc. My question is how to do syslogs and event logs through OpManager?
need to know how to import mysql data to MS SQL 2005
need to know how to import mysql data to MS SQL 2005
how reset admin password ManageEngine eventlog 6
how reset admin password ManageEngine eventlog 6
LDAP redundancy
When will we be able to have LDAP redundancy? In a 24x7 enterprise shop we cannot afford to have a single point of failure against a single LDAP host (which hit me today). I have been able to cludge it by changing the AaaLDAPAdapter table while waiting for support to respond, but that's not a suitable solution if my ldap host goes offline at an unsociable time like 2am Sunday. I can see back in 2007 it was a to-do item. http://forums.manageengine.com/topic/ldap-servers-specification Ta, Jeff.
API usage in ServiceDesk Plus
Hi Team Is the API restricted to only Monitoring tools integration or can it be used for Updating Requesters information, Change forms etc in ServiceDesk Plus ? We know that customers have to use their own development for this API, but we would like to know whether the features of API are limited only to getting alerts from other Network Monitoring tools etc. Thanks Gopi ME Tech
Print Solution
Hi, When Customer see a solution, he might want to print it and take it somewhere else. It would be great if we had that option in Solution View
servicedesk plus request approval in version 8
We currently have version 7.6 of servicedesk plus. In it, we use the request approval, in a request, we choose Actions -> Submit for Approval. This works fine. In the release notes for version 8, it lists Request Approval as only being in the Enterprise edition of the software, but the upgrade will keep us at the Professional edition. Is there some other request approval in version 8, or has this feature been removed?
multiple assets
Dear, anyone can help me to get this report. (user who have more than one machine)
Single Sign-On
Have enabled single sign-on for ADSSP and have also enabled SSL. But when accessing the server's URL (either via HTTP or HTTPS) the user is presented with a login screen (it is different to the standard login screen because the login form is below the Forogt Password / Account Unlock buttons, and also the image branding is the ADSSP image not our custom organization logo. Wondering if anyone has seen this situation. (Note: can't confirm, but I believe single sign-on was working prior to enabling
Installing 3rd party certificate for ADSelfService Plus
I have obtained an SSL certificate through GeoTrust which I need to use with ADSelfService plus. I see there are instructions for installing GoDaddy, Comodo and Verisign certs but nothing for GeoTrust. GeoTrust provides its certificates in a p7s file format which supposedly includes all intermediate CA certificates so that I shouldn't have to install the intermediate CAs separately. Can someone please provide me instructions on installing the GeoTrust certificate?
Firewall Issue
I am evaluating ADSelfservice. While it seems to work very well, I did notice an issue that I am not sure what to do with. I read through the posts and noticed a couple of people had the same problem; slowness when accessing the login screen, and when actually logging in. I did however narrow down the cause. It seems the system performs a series of inquiries on the workstation that is accessing it. When I access the console from the server (Win 2k3 SR2, 4GB RAM), accessing the site and logging in
AD SelfService (Security Question for resetting the User Login passwords)
Hi we have installed AD Self service in Our Network. My question is Regarding Security Question for resetting the User passwords The answer for that security question is visible for all when they are typing for that question. Is there anyway that we can hide like astrike(***). like it appear dot dot. no one can see that except ***. If someone know that, then any-other can change the password of any-other users. Thanks in advance.
Unable to assign a resource to a managed resource group
I have a user set to manage a particular resource group. But when that user logs on and creates a resource, they are unable to see the managed resource group in the group name drop-down box. How do i resolve this?
Unable to Add ESX host (Unable to fetch Managed Object details for the object)
Hi All, I tried to add an ESX from Maps>> Virtual Devices >> Add New Host and i am getting error: "Device already present in the System" When i tried to search for device, error is as below: "Unable to fetch Managed Object details for the object" Let me know where am i going wrong. Regards, RK
How do I enter a request additional field via a business rule?
I can't find a way to enter an additional field for a request when it is entered through a business rule (email in). There are no options for user defined fields. Hal
Create a Business rules using Groups as a select criteria
I would like to see an additional criteria added to the business rule section of ServiceDesk that allows you to set a business rule based on Groups. Currently there is no way to automatically assign a technician a request based on the group the user has selected when opening a request. For example, if the users opens a request and selects the group "printer /fax /scanner" I want to be able to auto assign this to the technician that is responsible for requests of this nature.
Configuration Change Trend Snapshot doesn't report # of changes
Hello, how to say in object the applet "Configuration Change Trend Snapshot" doesn't report changes all counter are zeroes. Yestersday counters was all ok. May help me. Thanks
Notification Profiles Triggering stops working AGAIN
Hello, Running Opmgr 8721. Came back after a weekend to find ,yet again, that notification profiles were not working. The Opmgr service was running but no one rec'd alerts. Once I restarted the service, a ton of notifications were sent, all late. Is anyone else having this issue? I see no other solution at this point than to reboot the server every day. Please help! Thanks.
Alphabetical date order in reports.
Hi SD support! From v7.6 date in reports is sorted alphabetically - i.e. Dec comes after Aug - and it's strictly incorrect. Is where and way to change this behaviour to 7.5 style - sorting date numerically?
IN IBM-AIX MACHINE COULDN'T GET MEMORY UTILIZATION
In IBM-AIX device, I couldn't get the memory utilization using Host-resource.mib. We have use default SNMP of IBM-AIX. That is to say, we don't use Net-SNMP. In default SNMP, we couldn't get them memory utilization. But we could get the CPU & DISK Utilization. How to solve it? Thank you in advance.
return to request tab after closing ticket
We currently all use the Request tab instead of the home tab to keep track of open tickets. When we put in a resolution, change the status from an open state to a closed state and click save it would be nice to save and return the user to the mail requests tab list with our current view (WOListView.do) instead of the "view request" page. If I've closed the ticket, I don't need to view it again.
Screenshots on initial Ticket request
as discussed in the forums, the ability to attach screenshots is good, however, the simpliest and easiest approach for users to capture an event and submit a ticket is the use of being able to capture a screenshot and email to the SDP mailbox in one step process. Currently, (if notifications are used) once the requester receives a notice that their ticket is opened, the requester has to reply back to this email and paste the screenshot in a 2nd time for it to be logged into the ticket.
Opmanager and D-Link DAP 2553
I currently have the Dlink MIB (DLINKAPMII2553.mib) loaded into OpManger but I'm having a difficult time getting a simple request, how many and what are the mac addresses of the connected wirless clients. Has anyon been able to accomplish this?
enable requesters to change the status of Priority field on a submitted request
Hi, I have not been able to figure out a way to enable requestors to modify the status of the Priority field after they have submitted a request. There are times when a user submits a request and the issue is simply a Priority 3 and then for some reason it becomes more urgent and they would like immediate assistance. I have business rules defined that automatically send alerts when support requests have been sitting in queue for a specific period of time and not assigned and it would be helpful
Custom "Add Request" form - SDP API
We are using the api to generate a simple form our users can submit requests with. This is outlined in the help doc, and was relatively easy to set up. The form is submitting correctly and creating tickets, however once submitted the user is directed to an extremely ugly XML page. Is there anyway to pass a return URL when you submit via the api form?
Network Drives
Is there anyway to determine what drives a user already has mapped on their system using Desktop Central? I am looking to give access to users for network drives that another user has, however, I have to track down the user and have them send me a screen shot of all of their drives right now. It would be much easier if I was able to go into the inventory and view their computer to see the drives and the drive letters where each is mapped to. Please let me know if this is possible or an alternate
Remote Agent Installation on Windows 7 Home Premium
The problem is similar to one mention on forum with Windows Vista Home Premium. Whatever I am doing I always get the Access Denied error. Credentials are fine, DCOM is enabled. Such problem does not exist with Windows 7 Prof..
Install to web hosting server
Do you know anybody, how to install password manager to the web hosting server ? I know that there is a debian but I have only web admin acces.. ther is no console for install a bin file. Thanx
How to monitor other computers iisserver/mssql whichis in the same network?
When I'm trying to add monitor using new monitor with ipaddress or host name its throwing error says "Service is not Running. Root Cause: Service port 80 not accessible from ETI-7 " Please provide me the detrailed steps needs to be follow for just monitor iis server in other system or server.. steps required and prerequisites if any... Thanks, kannan
Device rules / Fortigate ?
Hi, I have fortigate 200A and I have connect it with firewall analyzer 7 and i have problem with getting firewall policy rules, I connect it with telnet and everything is ok (green) but I got "Command fail. Return code 5" for show firewall policy command. What is right command on fortigate to get policy rules. thnx in advance for replay.
Switch from windows to linux
Hi All, 1st best wishes :) I have now running PMP on my windows desktop (free version). I have now a linux machine and want to move the PMP to Linux. I already tried to use "export all passwords" and then import them in linux but not all passwords are transferred. Now I get 1 big list of passwords (missing 75 resources). Is there a way that I can convert the Windows PMP DB to Linux PMP DB? I have about 250 passwords, I really hate the idea to put them in manually....
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