Deployment across wan?
Hello, Is there any kind of remote distribution server available so that I can sync images out to different sites and then deploy from the local server on the remote network? Regards Rob
ManageEngine - Free Hyper V Configuration Tool
Dear All, We take immense pleasure to announce the release of ManageEngine Free Hyper V Configuration Tool. ManageEngine Free Hyper V Configuration Tool provides an exclusive configuration solution for Hyper-V server, a Virtual Machine, running on Windows 2008 R2. Using the free tool, the administrator can increase or decrease the RAM capacity, or allocate more number of CPU processor for each VM, or execute "power operations on the Virtual servers like 'power-on' the VM's, suspend the VM's, "Power
User import - updated details are not correct!
Hi, I have edited a users e-mail address and re-imported from active directory only to find that no changes have been made to the account details in servicedesk plus! I checked the data in AD again thinking I maybe made a mistake, but AD is showing the new e-mail and correct e-mail address. I then edit another field in AD, the user's telephone number, and re-imported into SDP again. It did not update the phone details either! I then deleted the requester from SDP and did another import from AD. I
OpManager failed to start after upgrading (Khazanah)
Hi there, One of my customer OpManager failed to start after upgrading to the latest build. It's OpManager Deluxe Edition running on HTTPS with both plugin installed. For the DB, it uses default MySQL. Build No: 8723 OPM OS: Win Vista Below are screenshots: Appreciate your help. Thanks.
Checklist
Dear dev , I need to make a daily checklist to check the system error, can add functionality to the checklist is not, this is work done every day for daily task . Thanks alot !
select OU not saving
When go into the Policy Configuration/Select OUs option the settings don't seem to be saving. When close and go back in all OUs are selected again. Any ideas why?
Member server(s) security log events monitoring stopped working after upgrading to build 4110
I'm posting my problem here because ManageEngine support seems not interested to look into it and just keeps ignoring my support calls and emails... Problem description: Member server(s) security log events monitoring stopped working after upgrading to build 4110. Last event read time is way in the past and Status keeps show "Running" or "The remote procedure call failed" message (see attached scr.). It was an known issue with this feature since version 4.1 and I had a temporary fix applied in order
Editing User Properties in AD Manager Plus
Editing users is still a MANUAL TASK in AD Manager PLUS..... we should be able to EDIT user properties using a template
ADSelfService - Registering and Security Questions
Can the admin reset a user in ADSelfService to re-register if the user cannot remember the answer to their security questions?
Can users re-register if they forget the answers to their security questions?
If a user forgets their answer to a security question - can we reset them so that they can re-register? Thanks.
email locked out users
Basically what I am looking for is something that can query the active directory, pull locked user accounts, and send the information in readable format to a phone or iPad, Only when there is actual data to send. I looked at ADmanager and it seems to be able to send reports on a schedule. Unfortunately the reports are sent in zip files which can not be opened on devices and setting the report to email every hour will fill up the inbox quite quickly especially with blank reports. Is there something
New install NFA
Hi, im trying to install a NFA on VMware machine, with centos 5.5 32bits and another vm with centos 4.2. Both n startup the program, i put this message Failed to start the server. Please refer logs for more details Regards
Migrate from MSSQL to MySQL
Hi, I wonder if and how I can migrate my SD+ database from MSSQL (2005) to MySQL? Will all the historical information and settings be migrated? Do you know the steps for this migration? Thankful for any guidelines. Regards Jonas
Creation of Accounts does not logically name Sites
G'day, When an account is created, it automatically creates a site called "Common Site". While this may be fine if only one or two sites are created at a time, when multiple sites are being created you end up with numerous sites called "Common Site" and therefore you have to go into each one and change the name to reflect the Account to make it slightly easier to create requests. Rather than creating "Common Site", it should have some reference to the parent Account, eg "Account Site". Rgds Ben
OpManager Plug-in not working after moving to SSL
Hi Team We did ssl on opmanager and the netflow plug-in but after this, the NCM plug-in won't show up in opmanager webclient. when we click the ncm link it refresh back to opmanager dashboard. is NCM not supported in SSL ? http://bonitas.zohocorp.com/customer_uploads/2011_1_11_4_43_25_OpMan_logs_Jan_11_2011_12_38_31.rar thanks Edson ME Tech
PMP Integration and Cisco ASA 5520
Hola: Es posible integrar el PMP con un Cisco ASA 5520 para la gestion de 3600 usuarios que utilizaran el acceso VPN SSL del ASA. La idea es restablecer las contraseñas desde el PMP y utilizar el PMP como servidor de AAA.
Fortigate VDOM
Hi, We are evaluating the Firewall Analyzer for our Fortigate solution. We are running several VDOMs on the Fortigate and we need to create reports for each VDOM. Can this be done? Kind regards
ServiceDesk page not loading on Windows 7 + IE8.
Here is my shortcut to ServiceDesk: http://servicedesk.****.*******:8080/HomePage.do. It works fine on a Windows XP machine with IE8. Now when I try it on a Windows 7 machine with IE8, it prompts me for my username/password, I enter it and hit OK, and then nothing happens. The page does not load. Why? Also, I have added the domain to my trusted sites, and have also tried Compatibility View, but it does not help. Thanks for your help in advance.
Email alert action does not contain root cause data
Hi, We have recently built a new Applications Manager server and I have just set up alarms for all the monitors (NOT at the monitor group level) but when we receive an email notification we do not get the full details we just get told that it meets for example "security error alert" rule. We previously got advised with our last build that we should configure the alarms on a monitor by monitor basis and not on the groups, which this time I have followed but we are still having the same problem.
Support E-Mail Address - What's it for?
Hey, So, i'm just setting up SD+MSP and am importing the accounts but can't seem to get my head around the Support E-Mail Address field. I see that it needs to be unique and i see the note that is there: Specify the ’To’ address to which e-mail requests will be sent by a requester from this account. Any replies sent to requesters from this account are also sent using this e-mail address. Can someone rework how this e-mail address is used? thanks, dean
Setting up XML-RPC access
Hi, I am attempting to prove the XML-RPC API can be used in our organisation. I am having trouble with getting the necessary certificates set up. In the API user screen, does it matter which certificate is entered for the XML-RPC API access? Is the .pfx ok, or does it need to be a public .cer? I have my client making a successful connection to the server via SSL but when I submit the query (pmp.password.retrieve) it returns no data in the result - just an empty string, content length = 0. The logs
Access denied error on one domain controller
We just deployed AD Audit Plus, and are seeing one issue with event collection. We are monitoring several domains without issue, however, our parent level domain has three DCs that we want to monitor. I have specified credentials for the domain that tie to an account that I've elevated as far as the domain and enterprise admin groups. AD Audit Plus is able to grab events from 2 of the 3 DCs with no issues using this account, but the third reports the following error when we click the run now button:
Error - The event log file is corrupted - Error code : 5dc
Other than the obvious, is there anymore information available regarding this error code and how to resolve? thanks
Possible bug in Widget?
Hi Everyone, On the main dashboard we have a widget setup to show the Top 10 bandwidth utilization. I've noticed that under the "Receive %" Category, all devices always show 100%. This seemed to start after upgrading to 8723. Deleting and re-adding the widget has no effect. I've attached a screen show as well. Thank you for your help. Eric
Verify current pw expiration date for a specific user?
I would like to be able to just search on a user bring up that users information and among other things have listed when the users next password expiration date is. Is that currently possible?
ADManager Restore Error.
Hi, Thanks for your notes below, I have followed all the steps as requested and completed all the upgrades the only thing is, I am having a problem restoring the database into the new 2008 x64 server. I get the following error when running the restoreDB.bat “please enter a valid file name”. I have double checked the backup zip file and that name is correct. Any idea as to why this could be happening? Kind Regards, Vaughn From: ManageEngine [mailto:noreply@zohodiscussions.com] Sent: 10
Renaming users, tsprofile, Home directory, etc.
We looked at ADManager about 2 years ago and when renaming the user it had the same downfall as just renaming a user via Active Directory. That problem is that it didn't rename the tsprofile and home directory when a user was renamed. Is this still the same with the newest version of ADManager Plus? I ask because I work in a hospital and when a user is renamed it is manadatory that the Home directory and TS profile also get the name changed? How does the newest version of AdManager Plus go
Logs or alerts sent to administrator(s)?
Where are the events that take place in ADSelfService Plus logged (Event Log, internal log, text file, etc)? I've seen the "audit reports" that you can manually run, but my company has the requirement to maintain the logs in a searchable format, and ideally have the administrative team alerted when a user unlocks themselves or resets their password. Also, would that report be an automatable task, so I don't have to manually run the report daily and export on my own, sort of like a digest report
ADManager Plus build - 4412
Hi, I currently have ADManager Plus build 4412 installed on a W2003 R2 x86, I was just wondering if this version works on a W2008 R2 x64 build? as I would like to upgrade to the new enviroment and to the latest version of ADManager. Regards, Vaughn
Some stray entries found for this device when adding new device
When trying to add a device i get the following error - Some stray entries found for this device when adding new device How do i resolve this?
App and Internet metering
It would be nice to have this function in Desktop Central. DC already has agents you just need to add the feature. Netsupport DNA has some sample of what should be. See link. http://www.netsupportdna.com/metering.asp Thank you, Niles
Where i can find " Network Maps link "
Hi I am new with OpManger, i am working as supervisor, i was work by Hp openview i find some problem in it, so i say it's time to change and using new tools,after begin reading what exist in guide book and apply directly with the software, i didn't find " Network Maps link " in the dashboard to configuring the seed device, plz if someone could help me i ll appreciated. Best Regards
How to migrate DC to a new server?
Is it possible and if so, what steps need to take place for moving the DC installation to a new server. I have sent multiple emails to DesktopCentral Support and have not heard back from them. We want to move Desktop Central off an old server to a new VM server that has been setup. It will be much easier to maintain. I need to make sure that the agents that currently have DC installed will now point to the new server. Please help! Rob
How to disable "request closure code"
SD-31865: Request closure code and closure comments will be prompted when request is closed from request details page. Can I disable this option?
Software Deployment Gets Integrated with ServiceDesk Plus
Hello, The Software Deployment module of Desktop Central now gets integrated with ServiceDesk Plus. This means, the HelpDesk technicians will be able to deploy software applications to user computers from the ServiceDesk Plus console. To enable this integration the following pre-requisites have to be met: Customers should have installed both ServiceDesk Plus and Desktop Central in their network The ServiceDesk Plus version should be 8.0 and Desktop Central version should be build #70123 or above
SDP Creating a new user in AD
Hi all, I have a form set up in SDP in the Service Catalog and when the requester fills it in with the certain information I would then like SDP to use that information and create an acount in AD with it. Is this possible at all? Thanks Martin
managing two requester for the same request?
In some cases, the requester do not create the service request and the request is created by another requester in service desk plus. But i can't find a way to manage that...except by creating new field "requester", but that's not very good (because you have to fill manually the name without any link to requester database).. So, do i miss something or do i need a new feature for that??
Asset sync DC7 and SDP wrong Domain name
We have both Service Desk Plus and Desktop Central with DC7 sending the asset information to Service Desk. However, when the asset information is passed to Service Desk, it sends the AD domain information and not the domain information that DC7 uses. Domain - company_domain AD Domain =company.local This casues an issue when trying to iniciate a software load from SDP to DC7. Service Desk finds the computer as being in the company.local domain but Desktop Central does not find it (thinking it
how to change the week start day and end day in SD+ version 8
how to change the week start day and end day in SD+ version 8.For us week starts with sunday and ends with thursday....
SQL Query for pulling details of users
What is the SQL query which would help us to pull the list of technicians and requestors?
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