Groups not showing up
There was a group created in ad but will not display in Admanagerplus even after 4 days. I have deleted and tried recreating the group and still no show
Reset Password
When selecting an OU under the reset password feature it does not change from ALL to the one selected. Thanks Chuck
I want to specify Container location when creating Bulk Users via CSV file
I would like to specify the container location that a new user will be located. I know you can select this in the user template but I currently have upwards of 2 dozen containers where users are located. If there is a way to put this in the CSV file when creating bulk users that would be great. Thanks, Michael
User Creation Crashes
While creating user accounts using a template, Manange Engine AD crashes with the following error: Faulting application java.exe, version 5.0.150.4, time stamp 0x47ad688c, faulting module ntdll.dll, version 6.0.6001.18000, time stamp 0x4791adec, exception code 0xc0000374, fault offset 0x00000000000a6e97, process id 0xa3c, application start time 0x01ca20ffe2dbda89. However, the user is created
Scheduled Reports
How do I control what the output is for my scheduled reports? Example, I want to run User Reports but I want one to capture the following information (Display Name,SAM Account Name,When Created,When Changed,Last Logon Time,Description,OU Name,E-mail Address,Account Status) the other to capture the same information but with Home folder. I do I control the output of this information? TIA.
Running reports with selected OUs - timing out.
Hi all, I am running an inactive user report which picks up all users who are inactive for 90 days. This runs fine over the whole domain however when I select certain OUs to limit the results, it doesn't return any information. The first time I ran it it was loading for about an hour then timed out. Now it simply displays the Number of Inactive Users in each domain controller. Does anyone have any ideas as to why this is happening or how to overcome it? Thanks in advance.
AD Sychronization
I just created an Active Directory group and want to import members to it using AD Manager Plus but hasn't shown up on the AD Manager Plus group list yet. I created the group in AD Manager Plus so I assumed that it should now about it by now. Is there anyway to do a manual sychronization of the AD Manager Plus application and Active Directory without waiting on the normal scheduled one?
Computer Last Logon time
How can I get a the computer's Last Logon time in the computers report? Thank you! Carlos
Getting error when making changes in ADManager Plus
I am getting the following error when trying to make any changes to AD using ADManager Plus. The error is [Exception in:/jsp/reports/ReportActionResultRows.jsp] null Has anybody come across this issue? Anybody know what the issue is and how to solve it.
Adding SMTP Address Setting Default
We are trying to add an SMTP email address and make it the default. Currently our default/primary is UserName@123.org and is bolded when view withing the Active Directory User object. Currently these are our Email addresses "SMTP:"%username%"@123.org; "smtp:"%username%"@remedy; "smtp:"%username%"@remedy.ad.123.org; We want to add the following and have it replace our current default listed above. Meaning make this one primary, the other be regelaged to a secondary or whatever the term is. I've
Office Combo Box in ADManager Plus
Hi We're running AdManager Plus version 4.4.0 (4400). I've enter a heap of offices into the combo box (about 25). When you go to create a new user, you are only presented with the first 10 offices in the list. Can this be extended OR is the list limited to 10???? How can I fix this problem? Cheers David
Distribution Group Accounts
When creating a Distribution Group through ADManager Plus, the email address doesn't seem to be created. Also, is there any way to put in an option check box to either Enable or Disable "Automatcially update e-mail addresses based on e-mail address policy"
Notification Server
Where is the documentation for the new Notification Server feature introduced in hotfix 224? Thanks!
ADManager Plus Audit Trail
Hi, We have been using ADAudit which is good as we can now see which people made which changes easily. Now we are evaluating ADManager but when we make changes to users with AD Manager, in ADAudit, the changes are not traced back to the actual user anymore, but instead only the account running AD Manager. Where can we get the audit trail of who did what using AD Manager?
How to Restric Websites
Hello --i need to restrict some website to My Domain Computers - so any help please and how i would configure it .. Thank You all the time
Reports for default domain security policies
Hi,i would like to ask if there is a way to have or create a custom report in Desktop Central about default domain security policies .Like password policy, length of the password, complexity of the password etc?
Which is Better- Combination of values in Single field or multiple Additional Fields interpreted as combination
Which is Better methodology- Storing the asset specifications as Combination of values in Single field or storing the specifications in multiple Additional Fields interpreted as combination of each other. We have different types of UPSs, Printers and Scanners are a part of our IT infrastructure. 1. The UPS are of Line Interactive & Online Types. The Capacity of the UPS are of Different KVA and VAh combinations. Should we list all the specifications and types of UPS in the list of models or shoud
Problem using J2EE Web Transaction Monitor with Oracle AS
Hi We are testing the J2EE monitor in an Oracle AS instance (OAS 10.1.3). We have followed the instructions in HelpCard and are able to deploy the WebTransactionAgent.jar, but then we can't start the application we want to monitor. There are no indications in opmn.log or application log of any conflicts or similar problems. When we remove the jar file from opmn.xml, the application starts w/o problems ! We have deployed the OAS monitor (using DMS) as well - using port 7200. For WebTransactionAgent
Service Desk url cannot be browseable.
I am unable to browse my service desk url. when in morning its working fine. suddenly i am unable to access it. where i have secluded backup running daily but it is scheduled at night, secondly i have schedule a AD sync on daily basis. suddenly i revived error on my Event log that Category: wrapper Event 100: description: configuration error see logs. kindly update me about the solutions Note: we are using SDP 7.5 Version..... SDP manageengine Service is running i have also restarted that but problem
Free Space on harddisk
Hi, Want to create a report which shows me all the Workstations with it's free space and the whole size of the HD Thnx!
Solutions - suggestion, reproduce similar functional to phpkb
Hi, I think it would be great if the solutions module was developed with similar functionality to this software - phpkb We currently use the Mindtouch wiki free version for documenting procedure and system details, but it would be great if we could store all of our knowledge and documents regardint the ICT systems within SDP. I don't think that the current Solutions module is quite right for this yet - I'd love to see the page layout formats from phpkb to present the solutions and document for easy
Remove custom WMI monitors
Simple quesiton, how can I delete completely custom WMI monitors I added in OpManager (build 8720)?. I am only able to remove them from the devices but can't figure out how to remove them from the monitors list under WMI section. Thanks
Version 8.0.0 Build 8010 - Creating Request, technician not assigned issue
Hello, We have been experiencing an issue assigning a technician upon creating a new request/incident. When the technician creates a new incident, and inserts all the necessary fields, the technician field does not hold. They have to pick up or assign after it has been created. Please help with this issue, it isn't life threatening, but annoying. Thanks, Chris
8.0.0 Build 8012
hi there hope all is well Actually i have spent a long time looking for the previous version of manage engine which is 8.0.0 Build 8012, now want your help to find the link as soon as possible. my e_mail is abofahad123@hotmail.com thanks in advance
Snaps Files Is not Appearing In HelpDesk
Dear All, Whenever Some one send me Email with Snaps Files The Snap Is Not Appearing In the Service Desk Plus. Kindly Suggest Something To ignore this Error. your Solution Will be highly Appreciated. Thanks and regards Rameez
Router Time Isn't Correct
i'm using cisco 2800 router , and my local time now is 11|:00 am - with KSA time- so can any one give me a correct command to put my router in order to set the right time Thank You guys
Error with mail sertificate SDP
HI! Then i want to save mail server settings, SDP 8.0.0 build 8011 gives this errror: FAILURE :E-mail settings saved successfully. Could not find valid certification path to requested target, so kindly configure to apply Trusted/Self Signed Certificate. How can I attach mail server sertificate to the SDP? In to the SDP server or SDP client ?
invalid URL for Approval Process
Hello we have sent our requests through the approval process many times. Every once in awhile ( lately with much more frequently) one of the emails sent to an approver will end up in his junk mail box When moved to the inbox and the URL is clicked on they get a message about an invalid key ( see attachment) We are currently using 8.0.0. Build 8008. Any suggestions would be greatly appreciated. Karen
Trouble with mail server sertificate
FAILURE :E-mail settings saved successfully. Could not find valid certification path to requested target, so kindly configure to apply Trusted/Self Signed Certificate. I get this error, then i configure mail server settings.Please help me!!! Incoming port IMAPS 443, Outgoing Port SMTPS 25
Connection to SAP Solution Manager (Solman)
Hello, does ServiceDeskP Plus provide a connection to SAP Solution Manager (Solman)? Thanks!
Network Asset Scan in 8.0SP5 Broken
As a follow-up to the domain asset scan being broken I would like to add that the network asset scan is broken as well. The network asset scan will add all IPs in a range to the asset library whether there is a device there or not. -Ross
VER - Switch port mapper slow and sometime doesn't work
Hi, I just installed the OPM 8811. I tried to use the "Switch Port Mapper" feature on several switches. The customer and I found this feature slow and unpredictable. Some time I have no data, some time it takes minutes to have a simply mac address table, some time I have an error message and sometime nothing. This is the same behavior I am facing with other customers and with several OPM releases. The customer claim that with Solarwinds this feature is really fast and reliable. One thing we also
Desktop Central Best Practices?
We have a mixture of older Pentium 4 computers and newer. I setup an patch deployment for 18:00 and specify our power management software to wake the machines at 19:00. The theory is to start the patch downloading and then when the computer wakes up, install the patches. On some machines, this works great. On other machines, the wakeup command does not get processed and therefore Desktop Central installs the patches when the user logs on. Just like it is supposed to. The issue comes with having to
Schedule report folder
Hi. Can I change the folder where the scheduled reports are saved? I want to save the reports at another server. Thanks. Antonio.
How can I get a simple report showing which alerts are assigned to which devices?
I need to get, for purposes of review, a list or Excel spread sheet showing the device, it's category and which alerts are set on it. We need to review with a group of people and something to use like that would be very helpful.
Query to get technician group is not working properly - Build-8013 & MS SQL DB
Provided query is not working properly. Group is displying more than 1 times after polling the report.PSA reportForum Reference - https://forums.manageengine.com/topic/technicians-and-roles-report ----------------------------------------------------- Rajesh Singh | Sr. Tech Specialist | ACP, ITILv3f, MCSE -----------------------------------------------------
Support Reps - Global Settings
The more I try to work with Business Units the more I regret ever turning the things on! THEY DON'T WORK. There are too many bugs, too many "you can't have duplicates" and I'm getting sick and tired of it. If ManageEngine don't spend a month fixing every problem with Business Units in the next two month we are ditching Support Center and using something else because we cannot function like this. I couldn't care less what other bugs or problems exist - get these fixed now, this monthm, this release!
Report for assets works wrong
Hello everyone. Please help in the following scenario: I have several servers from specific AD domain assinged to some site. I can see these servers on the http://<sd_ip>/WorkstationListView.do?isServer=true. There are 8 servers. I created report with following query. And this report shows only 2 servers. The rest 6 servers are shown in the Workstations block. SELECT productType.COMPONENTTYPENAME "Product Type",resource.RESOURCENAME "Resource Name",productType.COMPONENTTYPENAME "Product Type",state.DISPLAYSTATE
Need a Query Report to List down the service request approvers
My DataBase is MSSQL . Need a Query Report to display all the Service Request Approver Names .
Support Cisco 3560G?
Dear All, Our customer uses Cisco 3560G device. I know that does not support the NetFlow. So they will purchase the FlowMon Probe. If they will purchase it, can I monitor the NetFlow in Cisco 3560G device? Thanks in advance.
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