Version 8.0.0 Build 8010 - Creating Request, technician not assigned issue
Hello,
We have been experiencing an issue assigning a technician upon creating a new request/incident.
When the technician creates a new incident, and inserts all the necessary fields, the technician field does not hold. They have to pick up or assign after it has been created.
Please help with this issue, it isn't life threatening, but annoying.
Thanks,
Chris
We have been experiencing an issue assigning a technician upon creating a new request/incident.
When the technician creates a new incident, and inserts all the necessary fields, the technician field does not hold. They have to pick up or assign after it has been created.
Please help with this issue, it isn't life threatening, but annoying.
Thanks,
Chris