When server not available (updating product/Win Updates/Reboot), users trying to login get MFA-041 error. Anyway around this?
When server not available (updating product/Win Updates/Reboot), users trying to login get MFA-041 error. Once service backup, then all is good. 1) Assuming correct behavior? 2) Is there anyway around this? Turn off temporarily? Or does everyone run in
Cisco Small Business Switch Sync Configuration
I am trying to add Sync Configuration to the Cisco Small Business Switch NCM device template, but it fails because it requires a "y"confirmation to proceed: SW1# write mem Overwrite file [startup-config].... (Y/N)[N] ? I am trying to use the correct Prompt
ERRORCODE:1013
Hi, We are receiving error code:1013 when we try to upgrade to v 14800. We are using Postgresql. Can you please help. Thank you.
Fujitsu Serial # snmp
Does anyone by chance know of or have the MIB for polling Fujitsu serial numbers? I have loaded various MIBs but none contain serial number and I have not had any luck finding documentation for it. I am looking particularly at the 1finity line. Than
All patches are gone
All the patches disappeared, I already scanned all the agents again and it still doesn't appear again. it gets the message "No Patches are missing based on the specified criteria" and has no filter applied. What could I do?
Compliance Dashboard in EndPoint Central..
Hi Team, Is there any report or dashboard in Endpoint Central that can be utilized for baseline compliance? Basically, we have 3 critical software need to be installed on all devices. So we would need to make a dashboard that can show the status. please
Migrate to new server
How can I migrate my existing installation from one server to another. For our demo, we used our testing lab. We have it all set, just like we want it and we just got our license today. I am wanting to put it in our production environment but don't know exactly how to go about migrating it. thanks, Kevin
Get the name of the email on reply template!
On some tickets, it is necessary to correspond with another person who is not the requester. Is it possible to create a reply template from the first and last name of the e-mail and retrieve his name?
SDP API, any way to get last_updated_item in get list
Hi, I was looking around in the api and I saw that the attribute last_updated_time is not included in get list of requests. I was wondering if there was any way to include it as well when getting a list.
Parse Subject for Certain Words
We have a process from HR that generates termination e-mail with a consistent end with "Term Date: 03/10/2023". I would like to parse the date portion of the subject and set the due date on the ticket. Based on the sources of the e-mail we can't use variables
Error Code: -2146498511
How to solve this error?? Error Code: -2146498511 Deploy patches: 2024-04 Cumulative Update for Windows 10 Version 22H2 for x64-based Systems (KB5036892) (CVE-2024-29988) (CVE-2024-26234)2024-05 Cumulative Update for Windows 10 Version 22H2 for x64-based
Azul Zuku Updates for Secure Gateway Server
I’ve been trying to get somebody to update the Azul Java version on the Secure Gateway Server but I’ve reported it 5 or 6 weeks ago and no updates have happened as of yet, I’ve installed 90108 and it still hasn’t been updated. If a patch is not forthcoming
Azul Zulu Version Critical CVE Issues on Endpoint Central Secure Gateway Latest Build 90108
Please update this to the latest version, I've attached details in the image. Thanks John
Upgrade to the latest Secure Gateway server build!
Hello everyone! We have updated Endpoint Central's Secure Gateway Server with a few enhancements in the latest version. Please download the latest Secure Gateway Server here. You can find out more about the enhancements made in the build update (90108)
EOL of support to older Operating Systems
Dear Users, Please upgrade your operating systems to the latest versions to ensure application security and uninterrupted and efficient performance, as newer features get added to the application. Note that over the next 3 months, we will progressively
TLS 1.0 and 1.1 detected on port 8027
Hi, I don't know if a recent patch has broken this, but now our port scanning service is detecting TLS 1.0 and TLS 1.1 on port 8027. Our Endpoint Central service version is 10.1.2228.11. There is an update available to 10.1.2228.20, but the changelog
Downtime duration for other events
Hello OpManager Team 2 years ago i wrote about Downtime duration data for notifications It was deployed some time ago - big thanks for that. But for now, this information only applies to device downtime. Could you please increase the scope of this feature
Released on [18-Jun-2024]
Dear users, We're excited to announce that the following features and enhancements have been released in Log360 Cloud. New Features: Log360 Cloud now offers expanded support for various application logs that includes Databases: MSSQL, Oracle, MySQL, PgSQL,
Extract Ticket history, description and reply
Hi, I want to remove from the database the following information, ticket history and ticket details. How can I do this? Or what are the tables with this information?
Log360 Cloud adds file integrity monitoring (FIM) capability
Log360 Cloud now offers file integrity monitoring (FIM) to monitor changes to sensitive files and folders in a Windows environment. FIM helps ensure the security of data by continuously monitoring for unexpected or unauthorized changes, such as file creations,
Passcode rule is not enforced in Kiosk mode
Hello everyone I have a Galaxy Xcover 7 that is registered in Kiosk mode with several apps. A password directive has been created with a pattern and that the screen is switched off after 30 seconds. Now when I unlock the smartphone it is directly in kiosk
Administrator
When I fetch users from Domain, Local administrator replaced by Domain Administrator' why?
Mail server connection problem
Hello We have your product ServiceDeskPlus 14.6(free version), and we have a problem. Sometimes (approximately 4-5 times a week) mail server connection is lost and appears only after reboot virtual machine. Mailing address is always available. Tell me,
BSOD after Drivers are installed by OS deplorer
We are only seeing this on our HP Elitebook 850 G7 laptops. We deploy the image for Windows 11 or Windows 10 both have the same results. The image deploys just fine and boots into windows just fine. The Endpoint starts to install drivers. It will go through
How to label all files in a share regardless of file type and content?
Hello again, We are back with a question from a previous issue mention. What is an idea? We will have shares with a lot of different file types Office files, zip files, CAD files and so on... Theese shares will keep only sensitive data. Any data that
Issues with classification and labeling of files and applying protection policies
Dear ManageEngine community, We are currently testing a potencial DLP/Data Protection solution that will fit our needs. Little about current test environement configuration: 1 x DataSecurityPlus Management Server (Windows Server 2022) 1 x File Server
Leveraging Log360 Cloud's Threat Intelligence to mitigate risks after the CrowdStrike disruption - Part 2
Continuation of part 1 Steps you need to do to protect your network from attacks leveraging CrowdStrike Incident: 1. Detection: If you already have the Threat Analytics Add-on, the Default Threat Alert will capture any interaction with the above malicious
Leveraging Log360 Cloud's Threat Intelligence to mitigate risks after the CrowdStrike disruption - Part 1
On July 19, 2024, a content update from cybersecurity vendor CrowdStrike triggered a widespread Blue Screen of Death (BSOD) event impacting Windows machines globally. Microsoft estimates that approximately 8.5 million systems were affected. The company
Populate Installed Software List for Asset
I'm working on a new workflow for building and installing new computers that are replacing old ones. I'd like to find a way to pull a list of all installed software that is on the current (old) computer so our tech knows what to install on the new computer.
Show Project Title for Milestone Tasks
We cannot see project titles for tasks that are part of milestones. This causes confusion when managing tasks from different projects, especially considering we utilize project templates in which the milestone names are the same and can have two or more
Leveraging Log360's Threat Intelligence to mitigate risks after the CrowdStrike disruption - Part 2
Continuation of part 1 Steps you need to do to protect your network from attacks leveraging CrowdStrike Incident: 1. Detection: If you already have the Threat Analytics Add-on, the Default Threat Alert will capture any interaction with the above malicious
Leveraging Log360's Threat Intelligence to mitigate risks after the CrowdStrike disruption - Part 1
On July 19, 2024, a content update from cybersecurity vendor CrowdStrike triggered a widespread Blue Screen of Death (BSOD) event impacting Windows machines globally. Microsoft estimates that approximately 8.5 million systems were affected. The company
How to migrate Password Manager Pro 12.4.0 to new Server
Hi Teams, Could you please provide me the actual steps to migrate Password Manager Pro 12.4.0 to a new server? Best Regards, Luis Montoya
Set permission in shared folder for all users
Hi, I have the mydocuments folder redirected to a shared foder in server, i want to set permission for a folder in every user documents folder, i tried setting the permission but always fails with the system cannot find the specified path. I used $Allusersdocuments
Forrester - ManageEngine Webinar on Endpoint Security Strategies
Hello everyone, Sophisticated cyberattacks are on the rise, and organizations face daily threats that could lead to data breaches or operational disruptions. Strengthening your endpoint security strategy is no longer optional—it's essential! Organizations
Time calculations are calendar time not business time
So for "Time to Assign in Hrs", "Time to respond in Hrs" and similar calculations, I notice it seems to be taking a count of calendar hours versus business hours. So if I set (in Service Desk Plus) a 10 hour business day from 8-5, and a ticket is opened on a Friday at 6pm and assigned on the following Monday at 9AM, the Hrs to Assign will not be the 1 hour the business was open, but instead the almost 63 hours from Friday-Monday. I understand the math, but is there not a way to calculate those times
It's not pop up massage when cancel ticket
Hello team, May I know how to cancel service request with pop up massage confirmation? Currently, when technician Cancel service request it's not pop up massage for confirmation as "Closure Code".
Forrester - ManageEngine Webinar on Endpoint Security Strategies
Hello everyone, Sophisticated cyberattacks are on the rise, and organizations face daily threats that could lead to data breaches or operational disruptions. Strengthening your endpoint security strategy is no longer optional—it's essential! Organizations
Forrester - ManageEngine Webinar on Endpoint Security Strategies
Hello everyone, Sophisticated cyberattacks are on the rise, and organizations face daily threats that could lead to data breaches or operational disruptions. Strengthening your endpoint security strategy is no longer optional—it's essential! Organizations
Forrester - ManageEngine Webinar on Endpoint Security Strategies
Hello everyone, Sophisticated cyberattacks are on the rise, and organizations face daily threats that could lead to data breaches or operational disruptions. Strengthening your endpoint security strategy is no longer optional—it's essential! Organizations
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