Secure Your Spot at ManageEngine's SHIELD - CyberDefence in Manchester and London: Where Cricket Meets Cybersecurity
United Kingdom's First Shield Cyberdefence Hello, We're thrilled to invite you to "SHIELD - Cyberdefence," a one-of-a-kind symposium where cricket meets cybersecurity, conducted by ManageEngine! This is an exciting opportunity to learn how cutting-edge
Make https on manage engine trial
Hi everyone, can i make https using selfsign on manage engine application manager using nginx or another webservice? because i need to make https on my manage engine. before that, thank you :)
How do you format Block Code in a Solution body?
How can I get the below formatting?... specifically the gray box. It comes up as monoscript font (which SD doesn't let me choose). Also the only way I can duplicate the code box format for use is to grab it and paste it from somewhere else. Here is an
Add Task Title column to Worklog tables
Hi, Worklog table lists across all modules (request, change, release, etc.) have a Task Id column available to display but do not have a Task Title column available. Task Id isn't friendly enough to identify related task, so it would be good to have the
Downgrade version
Hello, Its possible to downgrade my opmanager version 12.8 to 12.7 or lower?
Deprecating Support for V1 REST API's for ServiceDesk Plus Cloud
Dear Users, We would be deprecating support for V1 version of REST APIs for ServiceDesk Plus Cloud. We recommend our users who are still using V1 to move to latest V3 version of REST APIs. Over the years, most users have moved to latest V3 version of
OAuth not working in Endpoint
I have both EC and Service Desk Plus on a server. They communicate fine between them. I have OAuth set up correctly on SDP and everything works fine. Using the same client ID, Authorization & Token URL and Scope, I set up OAuth on EC, it asks me for the
Security Group Report that lists members?
Hello! Is it possible within Endpoint Central to run an AD report that outputs the exact list of members of a security group? I see how I can get the reports to list the count of how many members are in each group, but how do you generate a report that
ManageEngine Key Manager Update 6620 to 6650
During the install of the .ppm file of update, I receive the following error message after about 10% completion: "Re-try by running command prompt with administrative privilege to change KMP folder permission." Attempted Solutions: 1. Added service account
how to search the special character like "%" "\"
I have some Nginx access log and want to find some intrusion history. when I search the string like %26%26 the system return me history like 13/Jun/2024:17:26:26 . When I search ..\\ the system report an error Unbalanced quotes found. I try to use \%
Email Alias populates the CC line of request
I have configured an alias to our primary instance mailbox. That alias is assigned as the Group Email and Sender's email for one of my Technician Groups. Whenever an email is sent to this alias, it arrives to the primary mailbox and is properly ingested
[Announcement] Introducing Analytics Plus 6.0 beta
Hello folks, We're excited to announce the beta version of Analytics Plus 6.0, which has an extensive range of features designed to elevate your IT operations. Here's a taste of the powerful analytical capabilities coming your way: Integrations: Enjoy
URL filtering in EndpointCentral with Browser Security add-on does not work in FIREFOX
Hi! We are users of Endpoint Central (Buld 11.3.2400.12) with browsersecurity add-on, and we are having a problem with URL filtering. We have deployed a policy to filter / block some URL's that we do not want managed computers to connect to, but in FIREFOX
[SDF-87441] Microsoft Flow
Any plans to provide integration with Microsoft Flow?
Change notifications triggers
Hi, Team, as you have "Alert(or Notify) technician by e-mail when there is a new reply for the request." in Request Notification Rules, it would be nice to have something similar on Change notification (Notify Change Owner/Change Manager instead of the
Build 14810 - Variables being displayed instead of data
After updating to 14810, we have user defined field variables that are defined in a task template that are now displaying the variable instead of the data. As an example, one of the user defined fields is an employee name (udf_sline_19) for a new hire
Change Time formnat on Application Manager
Hi Everyone, i have problem here, i trying to get value of date from manage engine to elastic, and i get like this "Fri Jun 21 09:58:40 WIB 2024", and how i change the format date like this "2024-06-21 11:21:18 "? can u guys help me?
Servicedesk service is starting very long
Hi, I have such problem, when I restart servicedesk server or only servicedesk application it is starting very long time (over 30 min). It display image as attached: Is this normal startup time?
Missing? Resources/Resource Questions
Running SDP on prem: 14.7 Build 14750 Came across this: https://pitstop.manageengine.com/portal/en/kb/articles/auto-create-a-change-via-a-service-request Is it still valid? I don't see anything in our instance that relates to Resources/Resource Ques
Importing Patch Policies/Tasks to a different server
Hello, I was wondering if there was any way that I could move a patch policy/task from one Endpoint Central Server to another. I have a few policies on one server that I would like to move to another and while I will recreate them manually if necessary
How do I create a Service Request from a Service Request?
Sometimes people bunch up orders and we want to create separate Service Requests for the items they have bunched together. If I have a Incident-ticket I can go to "Actions->Create Service Request" and there get the correct template and fill it out, it
Help
what explains the fact of having all the information on a peripheral except its name, which is replaced by its ip address in opmanager?
RecoveryManager Plus rolls out build 6203
We are glad to release the latest version of RecoveryManager Plus, build 6203. Enhancements: The PostgreSQL database bundled with the product has been upgraded to version 15.4. Issue Fix: The issue that caused incremental backups to fail when a Zoho WorkDrive
Monitor QSYSOPR error messages AS/400
In Application Manager, I have had error in QSYSOPR that are not triggering that the system is unhealthy. I believe I could be missing an alarm for this. How does one go about configuring this? Thanks,
Some Canned Reports Dont have Schedule Option
Hello, I want to schedule the "Ungrouped Passwords" report but the schedule option is not there. Most reports have the schedule option, but some do not. Why?
Automaticaly Link requests with the same Subject
Is there any way to create a business rule that link new requests within an request in case both save the same exact subject ? I have devices that during the day triggers several alarms, those alarms automatically opens a ticket. The subject are the same
Access time limit of a request
Hi there, I just wanna ask if there is a way to restrict user requests that ask for quite a long period like a couple months? let say I want them to be able to select only 30 days onward start from the day they submit their request. is there any possible
Endpoint Central Workshop - India 2024
Namaste India! Ready to unlock the true potential of ManageEngine Endpoint Central and go beyond basic endpoint management? Our upcoming workshop is designed to do just that! Immerse yourself in cutting-edge strategies, interactive sessions, and expert
Generate a Report with a Name and Who Has Access
Hello, for an audit they are asking who has access to certain accounts. In PMP I can see a custom report can be made with Account Names "that contain" but I am not able to include the "Group" that the resource is part of. If I had the Group as an option,
Report to show shared resources
Is there a report to show only resources that are currently shared?
ServiceDesk Plus OnDemand - last_updated_time not present in Get List Request API response
Hi, We are building an integration with ServiceDesk Plus OnDemand. We are calling Get List Request API as below to get list of incidents/requests which were updated in last few minutes, along with their last_updated_time. We are passing the last_updated_time
POST method to elastic
Hi Everyone i need litte help, i try to configure manage engine application manager with elastic, i want to tell elastic when some server get alert from manage engine it will send too alert to elastic. i try use webhook/rest api, but still error can u
Unable to Zip Server folder during migration
Hello, I am currently working on the process of migrating a Endpoint Central Server. In the instructions I am told to "Zip the entire Endpoint Central installation directory named UEMS_Central Server.". However, when I try to zip it using 7zip there are
Edit inventory custom field via API
Hello, Can a custom field be updated via API? I can't find the relevant information on how to make a correct POST request. This is the information link I am using: https://www.manageengine.com/products/desktop-central/api/api-inventory-view.html Best
End of Life Announcement for Microsoft Exchange Web Services (EWS) for Exchange Online
Dear users, We would like to bring to your attention that Microsoft will retire their Exchange Web Services (EWS) for Exchange Online and Office 365 starting from October 1, 2026. https://techcommunity.microsoft.com/t5/exchange-team-blog/retirement-of-exchange-web-services-in-exchange-online/ba-p/3924440
How to use Resource fields in RLC notifications or notification triggers?
We're using SDP 14700. We have several Service Catalog templates created with Resource fields that are entered by the requester. We would like to send out email notifications using RLC or custom notification triggers, but it seems we cannot include data
ManageEngine Supportcenter Plus - version 14.7 - Build - 14730 is available
Dear User(s) Greetings for the day. We released Supportcenter Plus - version 14.7 - Build - 14730. Enhancements SCP-6738 : Send job sheets to users via email automatically using business rules, custom triggers, RLC, and timer actions. SCP-6888 : Customize
ManageEngine ServiceDesk Plus MSP - version 14.7 - Build - 14730 Released
Dear User(s) Greetings for the day. We released ServiceDesk Plus MSP - version 14.7 - Build - 14730 Released. Enhancements : SDPMSP-12900, SDPMSP-15080, SDPMSP-15668: Send job sheets to users via email automatically using business rules, custom triggers,
Service Desk Plus email deletion when fetching
Hello all, I'm due to begin testing SDP shortly, and I wanted to check with the community on something that we may need to deal with. Does Service Desk Plus still delete emails from the monitored mailbox when fetching mails? If so, what methods have other
Domain Joined Windows Endpoint Complete Wipe
Hi, Just wondering the process for Complete Wipe for Windows Endpoint enrolled in MDM. When you run this on device it initiates Windows Reset and runs successfully. But it does not remove the device from the Endpoint Inventory or AD and just puts the
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